Couldn't find something to fault if I tried! 🤣

Wow... wow... wow! This is the fourth place we have stayed in Chile but the first Hostal. I cannot say enough positive about Innata Casa. It far surpasses any of the places we have stayed in Chile to date. From the amazing staff to the decor to the beds to the location to the shower! I am so pleased that we booked this hostal for our return nights! Truly truly wonderful! And just to say again... the staff are AMAZING! So helpful, kind and sweet. Thank you! Xxx

Stayed in August 2025

Home made breakfast with fresh ingredients with an awesome service from the staff

Stayed in April 2025

staff were so kind-- and they even packed us a breakfast -to-go for an early flight!

Stayed in February 2025

Very helpful and friendly staff. They assisted us with arranging taxis when needed and recommended an excellent restaurant for dinner that is just around the corner. Clean, quiet and comfortable private room. Excellent breakfast.

Stayed in March 2025

Parking is available but limited behind a small gate at the hotel.

Great little hotel in the middle of downtown Punta Arenas. The room was small but sufficient for our needs and included a fridge, comfortable bed, and other amenities. There is lots of shopping and great restaurants within walking distance of the hotel. The staff were friendly and helpful by providing packed lunches for our early morning tour as well as a delicious breakfast at the hotel the day we left. The staff also provided helpful recommendations for grocery shopping, dinner options, and great housekeeping during out stay.

Stayed in March 2025

Loved the breakfast, the absolutely wonderfully cheerful staff. Just a delight.

Stayed in March 2025

Nothing not to like..

Clean and comfortable for a short stay. Lovely staff and breakfast

Stayed in March 2025

front rooms were quite noisy.

The back addition rooms were very quiet and nice. The staff left a breakfast for an early airport run!

Stayed in March 2025

Nothing to not like

Clean and comfortable room, very friendly staff and great location.

Stayed in March 2025

fantastic hostal in a great location, very spacious accommodation including a kitchenette, with everything you need for your stay, well furnished - comfortable beds, very neat and clean, excellent breakfast. hostal with a very pleasant vibe and charm, contributed by the very kind and helpful staff who made us feel at home - - thank you very much for that!

Stayed in February 2025

Very friendly staff, nice rooms very clean and comfortable

Stayed in March 2025

Nothing that i can think of

Very clean and well kept

Stayed in March 2025

A bit loud as the hostall is situated on a frequented road.

Very friendly staff, excellent breakfast, large & comfy room. The hostal is very close to the bus station, therefore ideal is you plan to travel by bus.

Stayed in March 2025

Excellent place, very clean, very friendly staff

Stayed in March 2025

I picked it for location and cost and found it had much more to offer. We were only blocks from the bus station, right next to a grocery and within very easy walking distance to both the historic section of downtown as well as the newer shopping area north of the river. We could walk to everything in the main core of town, visit Plazas, walk along the waterfront, go shopping, etc. The room was just right. The breakfast was unique. The staff served us a set of choices like yogurt, toast and egg, , or toast with ham and cheese, or a combo. One day we had an early tour to carry so they prepared a yummy box breakfast to take with us early. The place felt secure and quiet. We arrived by plane and they arranged a specific taxi to pick us up. We left by bus which was only a couple blocks away. We had rented a car from the downtown Europcar for two of our days and reserved parking within the hotel gate. That worked well because parking is very limited in downtown.

Stayed in February 2025

Great central location, very nice, clean room and comfortable bed. The hotel staff is extremely nice and helpful: we had booked a tour with an agency and there was some confusion regarding our pick-up time; the staff proactively contacted the agency and immediately sorted everything out for us! Can absolutely recommend this place

Stayed in February 2025

No elevator to carry the luggage, I am not complaining

Good location, very good customer service

Stayed in February 2025

Conveniently located to town and local supermarket. Super comfy bed, warm room with great wifi. Great to have parking on site. Really helpful and friendly staff.

Stayed in February 2025

N/A - we would highly reccomend to anyone going to Punta Arenas

Innata hostal is the perfect place to stay in Punta Arenas. All the staff are incredibly friendly and helpful. Even before we arrived they had helped us to find local buses and tour companies. We had an early tour to see the penguins and Brian even made us a little pack breakfast to take with us which was a lovely bonus. Fantastic value for money and great facilities.

Stayed in February 2025

Perfect little place to stay in punta Arenas. Good breakfast. Helpful hosts. Went above and beyond to help us. Everything is waking distance.

Stayed in February 2025

The service delivered is outstanding.

Stayed in February 2025

The Innata Casa Hotel is in a great location, across the street from a super market and a 3 min walk from the bus station. The bed was very comfortable and the free breakfast in the morning was delicious!

Stayed in February 2025

Dogs bark regularly, but that may be the case everywhere in Punta Arenas.

Managed very well. Serves a great breakfast. We were able to store a piece of luggage there for a week while we went to the Falkland Islands. They were very accommodating.

Stayed in February 2025

Customer service and kindness! All staffs were very courteous and friendly!

Quietness and cleanliness was the best. Reception and kitchen staffs were outstanding and courteous. Very friendly customer service!

Stayed in January 2025