Noisy with barking dogs, and loud cats. Room could get very hot if hot out, no windows opened and the open balcony door made no difference. Very few outlets in room and only 2 bathrooms for 20(?) people?

Really liked it - felt like a home, big yard, outdoor eating space. Not too many people and great location in a neighbour hood near stores and easy access to main strip.

Stayed in March 2025

Only 1 bathroom for everyone. It was difficult at times.

Beautiful place to stay, clean, helpful staff members.

Stayed in January 2025

Everything was fine! Especially cats :)

Stayed in January 2025

Can be quite noisy on windy nights. You can hear people talking from downstairs very clearly

My room had an amazing balcony view of Villarica volcano

Stayed in October 2024

Not too much space in the room

Very good location - next to bus station and big supermarket. The staff was very nice and helpful, good atmosphere, I felt safe and welcome. There is a kitchen with all necessary equipment. It was clean inside, the bed was a bit shaky, I was sleeping on the upper deck but quite comfortable to sleep.

Stayed in March 2024

Comfortable and clean

Stayed in March 2024

From the add on booking it wasn't clear enough that the bathrooms are shared, so it was a dissapointment. in addition, the walls were paper thin and we could hear everything - in and out of the hostel, including barking dogs at night or howling winds. the shared kitchen was well equipped, but kinda small - if there was more than one person it was impossible to cook. on top of everything - we had to pay the taxes for some reason (we didn't pay them anywhere else during one month of traveling) so we ended up paying a lot more than what we thought we were gonna pay, and felt like it wasn't a good value for money.

Great location, very nice stuff, the vibes were easygoing and the atmosphere was pleasant. the hostel itself looks lovely and has a nice garden, beautiful view of the mountains and the vulcano from the balcony.

Stayed in April 2023

The only downside was the size of the room. We booked a twin room (bunk) and there was barely room for our backpacks. One night would be find, but its a bit cramped doe anything longer . There are only two bathrooms and one of them is in the dorm room, which you're allowed to use but you feel a bit awkward going into someone else's room.

The kitchen was really well equipped and everything was maintained daily. Short walk to a supermarket and restaurants. Friendly staff.

Stayed in January 2023

it was noisy from the other guests but other than that it was great!

we liked all of it!

Stayed in March 2023

Far from the center and the bathroom is old

Nice hostel

Stayed in February 2023

It got a bit loud sometimes quite late. Two bathrooms weren't really enough for the number of guests and unless the upstairs bathroom connected to your room, you had to go downstairs (or go through a room of sleeping people). The staircase was too narrow and hard to move your luggage and it was very dark so it was easy to fall on them. My husband was also allergic to the cat and was allergic to a lot of his clothes after his laundry was done there so be weary if you have cat allergies. The windows didn't have proper curtains for privacy or to block any light.

There is a lovely yard and the balcony room has quite lovely views of the volcano. Daniella was very kind and helpful. The guests were mature and there was a very friendly vibe there. There was hot water and the bathrooms were spacious. The beds were comfortable enough.

Stayed in December 2022

Friendly and helpful staff, clean kitchen and bathrooms and cozy atmosphere in the garden. Eventhough it's not directly in the center, everything is in good walking distance.

Stayed in January 2023

the hostess lives in the hostel. she is very loud, she invites guests and it is even louder. uncomfortable mattresses

Stayed in December 2022

The cat is a little too 'present' in jumping on you and your food. Walls are a bit thin.

Nice place! You basically share a house with the other guests. Friendly staff and nice fire place for cold days. Kitchen has an oven and big stove.

Stayed in September 2022

Room was too small, shared bathroom was not good.

Nothing was good or impressive

Stayed in February 2025

The hostel is in a great location, away from the noise of the centre which makes it quiet and relaxing. The beds have fresh, clean sheets and are very comfy and warm, with the option of opening windows as there's no AC (and some upstairs rooms have a lovely balcony). The rooms are quite big, with enough space to leave luggage and not trip on other people's stuff. They all have bedside tables and lockers for which you bring your own lock. It's close enough to walk to the main attractions in town - like 10min and there's a supermarket just 2min away and a fresh fruit and veg shop too. It's a tiny hostel with few rooms and beds and only two common bathrooms (one you have to go through another doorm) with a lovely common area to hang out, great space to eat outside or just chill in hammocks or in the luscious green space in the garden. The gate to the hostel is locked after 10pm for which you are given a key (you pay a 2000 Chilean peso deposit in cash). The space has a cute decor, simple and homey, which makes it warm and inviting, with plenty of light. The common spaces and bathrooms are cleaned daily and it's very tidy. They even have a hairdryer and a laundry service! There's a communal kitchen well equipped with everything you need to cook and store, as well as basic condiments and oil. The WiFi is working well and there's plenty of spaces to charge your phone. And the best of all are the amazing staff made up of friendly, hardworking and helpful volunteers (at the moment it's Camila and Lea) and the owner Dani who's really nice and cares about her guests pleasurable stay. Overall it's a great and affordable place where you can meet other solo travelers and backpackers from different cultures, as well as Chileans. I would definitely stay here again, but more so, I would love to volunteer here next time as I love the vibe and energy of the place!

Stayed in January 2025

Had nice talkings, with Camilla, a very nice girl.

Stayed in January 2025

Lovely kitchen, near grocery stores, kind staff

Stayed in October 2024

Hostel Raiz is a fairy tale kind of hostel. I felt I was sleeping and living in one. Probably because of the cosy fire, their nice host and an incredible cat 🐈 to remember. No doubts one of a kind.

Stayed in July 2024

Good comfy beds, a spacious kitchen, a great common area to relax and warm and friendly hosts. Gracias Daniella y Ivan!

Stayed in May 2024

Everyone was so friendly! Perfect location and sooooooo cozy inside. I visited in the fall and the fireplace was so nice to come back to to warm up and dry off rainy clothes.

Stayed in May 2024

N/A

Close to the centre and supermarket. Cosy and fire during the night.

Stayed in April 2024

Loved everything!

Beautiful, quiet and safe area. Nice and cosy house. Everything is wooden which makes it even better. I loved the fire, so warming during the cold nights. Very welcoming staff, I felt good there since the first moment.

Stayed in March 2024

I really liked the facilities, the size of the rooms and the cat 🐱

Stayed in February 2024