Carlos Bories 315, 6160000 Puerto Natales, Chile
#23 of 30 B&Bs and Inns in Puerto Natales
Guests' ChoiceBased on 35 hotel reviews
8.4Cleanliness
8.7
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
8.9
Value for money
8.8
Free WiFi
9.4
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Showing 1 – 25
Reviewed: 24 May 2025
Rachel
United KingdomLovely staff, really helpful and a good kitchen to cook in. great location, okay wi-fi.
Stayed in March 2025
Reviewed: 15 April 2025
Aneta
Czech RepublicA bit cold in the rooms but everything else was nice.
Stayed in March 2025
Reviewed: 29 March 2025
Aneta
Czech RepublicEverything was nice, staff friendly and rooms were clean. The only thing was that it's a bit cold in the rooms so maybe pack an extra sweater.
Stayed in March 2025
Reviewed: 19 February 2025
Mariusz
SpainI don't know if it's a booking.com problem but it's not a first time when I paid a different amount than mentioned on booking confirmation. As a tourist I should be exempt from paying VAT and still I paid it. I understand to forbid parties but any alcoholic beverages? Quite a nonsense. Kitchenette is enough only to warm up a food, not to cook anything and kitchen is available only in the afternoon. And there was only one socket in a whole room, the far end of it so you cannot charge your phone next to your bed.
It was ok for one night. There's a bar next door, I saw other's guests complaining about the noise, but I haven't heard anything - maybe I got a good room or it was quite that night. It was clean and warm.
Stayed in February 2025
Reviewed: 31 January 2025
Dominique
ChileThe bar next door is very noisy, get some earplugs
Excellent location Omar, the owner helped us with everything we needed
Stayed in January 2025
Reviewed: 21 January 2025
Peter
GermanyOnly two small things - Towels left fuzz on our hands, and there could be more room in the shared bathrooms to set stuff down or hang stuff up.
Very friendly staff, comfy beds, good location, very warm and cosy inside. Kept the luggage we didn’t need for a few nights whilst we were elsewhere.
Stayed in January 2025
Reviewed: 3 January 2025
Gary
Cayman IslandsJust a warning than a dislike - Basic food preparation facilities (kettle, microwave, toaster, toaster oven and fridge; no stove or pots/pans) - forewarned is forearmed
Comfortable, family run hostel. Very central
Stayed in January 2025
Reviewed: 26 December 2024
Tp
MalaysiaThey accept cash only, which is not what is written on booking.com at this time.
Good location. Large shared fridge in the common area. Decent bed with blanket/duvet. Heater in the room and also the corridors work well.
Stayed in November 2024
Reviewed: 20 December 2024
Angela
United KingdomIt was out of town. there's a nightclub next to my room...
It was quiet. the owner was helpful. it's an easy enough place to stay
Stayed in December 2024
Reviewed: 30 November 2024
Corinna
GermanyVery loud place. No curtains, so you automatically wake with sunrise. No real community area.
Uncomplicated and flexible check-in, friendly staff. Functional, good location in the city center.
Stayed in November 2024
Reviewed: 23 November 2024
Lucía
United KingdomIt’d be nice to have access to cooking facilities.
The accommodation is basic, but really good considering the price and the area. The room is warm and there are lots of blankets, it was also nice to have a TV. The shared bathrooms were clean and the shower was lovely. The family that runs the place is super nice and helpful.
Stayed in November 2024
Reviewed: 27 March 2025
Madeline
United KingdomClean, cheap, welcoming, great location and held our bags for us multiple times! Only con is that you have to pay in local currency and cash which is not specified online!
Stayed in March 2025
Reviewed: 17 March 2025
Joan
SwitzerlandThe entrance room has really bad noise from the night club in front and it was not possible to sleep. You can hear everything
Stayed in March 2025
Reviewed: 4 March 2025
Apolline
FranceOnly 2 things bothering: - no heating in the rooms because the only heater is in the hallway… we had to leave the door open while packing for example. Otherwise not cold during the night because there is a lot of blankets. - kitchen hours make it complicated to use when you want to use it (opened from 15h-19h) but it can be flexible and we managed to still cook dinner. You need to ask :)
Incredible staff, very very nice and helpful. You have coffee and tea for the morning.
Stayed in February 2025
Reviewed: 18 February 2025
Bindu
United StatesWater spill not cleaned after few days. Kitchen access is time restricted.
Stayed in January 2025
Reviewed: 18 February 2025
Bindu
United StatesAccess to kitchen for cooking restricted to 2:30pm and 7:30pm. No time slot for the morning breakfast.
Stayed in January 2025
Reviewed: 31 January 2025
Carrie
United StatesThe walls are super thin, but I travel with earplugs and a white noise machine so it didn’t bother.
Incredibly comfortable bed for a budget hotel and wonderful, fluffy towels. I appreciated the use of the refrigerator and 24 hour coffee availability.
Stayed in January 2025
Reviewed: 29 January 2025
Carina
IrelandThe big problem is the noise from bar next door. Unfortunately there wasn’t a twin bed room avail on side of hostel not next to the bar. There isn’t any sound proofing so feels like the party is in the room. Shame
Very kitchen decor but was very warm & comfortable, staff very helpful
Stayed in January 2025
Reviewed: 23 January 2025
Carina
IrelandMain problem was a very noisy bar next door & no sound proofing. The decor is definitely different, loads of plastic flowers & bright colours…
Nice staff, convenient location, not expensive
Stayed in January 2025
Reviewed: 16 December 2024
Luigi
ItalyVery noisy at night had difficult to sleep
Hot water
Stayed in December 2024
Reviewed: 15 December 2024
Stine
NorwayGood price, heating in the room and able to use facilities to boil water and make our own breakfast that we could bring. Hot water and good pressure
Stayed in December 2024
Reviewed: 14 December 2024
Hannah
United KingdomKitchen only open 3-7pm which is inconvenient for both lunch and dinner
Good location, nice and warm in the room
Stayed in December 2024
Reviewed: 3 December 2024
Richard
ChileNice lunchroom, comfortable bed, large bathroom.
Stayed in December 2024
Reviewed: 30 June 2025
Ming
ChinaThere are no comments available for this review
Stayed in June 2025
Showing 1 – 25
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