Alberto Goecke 547, 5502269 Puerto Montt, Chile
#19 of 25 B&Bs and Inns in Puerto Montt
Guests' ChoiceBased on 41 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
7.9
Facilities
8.4
Staff
8.7
Value for money
8.5
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 6 April 2025
Primoz
SloveniaThey charged us a bit more than advertised.
The entire house was amazingly clean and tidy. The family who run it really take care of the facilities. We loved the comfortable bed and the sea views from our room. Location was okay, about 20 minutes walk from the center.
Stayed in March 2025
Reviewed: 7 March 2025
Macleod
United KingdomIt could have been a bit cleaner, There were crumbs on my floor and in the public space which were there from the first day to the last. (although this is maybe meant to be private space but you have to go through it to get to the bedrooms). I knew it would be a shared bathroom but thought that the family at least might have another one but there was just one for the family and all guests.
The accommodation was family run with no 'staff' as such. The owner was very helpful and arranged trips for me for my two day stay at lower prices than advertised online but this may have been because they did not include the entry fees incurred. It was very good though, arriving one evening, to have the following days organised for me. This was the best aspect of my stay. As I went out early both mornings a take-away breakfast was left out for me. The room was comfortable.
Stayed in February 2025
Reviewed: 24 February 2025
James
United KingdomNot a huge issue, but there was confusion around whether we were allowed to use the kitchen to cook in the evenings - one member of staff told us we weren’t allowed, and another came out to correct her. Was totally fine in the end but worth flagging when you arrive if you’d like to cook!
Beautiful, quaint little house in a quiet neighbourhood. Feels like you’re staying with your family as a very homely, cosy vibe with a log burner downstairs too. Very comfortable beds and great ocean views from the top floor! Great value for money and friendly staff too.
Stayed in February 2025
Reviewed: 9 December 2024
Carol
CanadaThe heater uses oil which I can’t tolerate because of the smell. Had to leave the window open which defeats the purpose. Would highly recommend getting a pellet stove for the space
It has a view of the ocean which is wonderful
Stayed in December 2024
Reviewed: 23 May 2024
Brieuc
BelgiumBathroom not very clean, and no heating in the bedroom, but a lot of blankets are provided so it stays relatively warm
Room located near the bus station, convenient for a one night stay. The hosts were very flexible on our arrival that we had to move due to a delay on our flight,
Stayed in May 2024
Reviewed: 25 April 2024
Paul
South KoreaBreakfast was not even mentioned or offered although booking condition was including breakfast.(???)
Alfredo, the owner was very nice and friendly. Place was cozy and peaceful and I had a good rest.
Stayed in April 2024
Reviewed: 18 March 2024
Sigrid
GermanyNext to dining and living room, noisy dogs in the neighborhood
Friendly family, flexible breakfast
Stayed in January 2024
Reviewed: 3 February 2024
Helene
FranceInsolation is really bad (like basically all south America) and the curtains useless.
Nice host. The room was very big and the big comfortable. Nice breakfast. It was cool to be able to use the kitchen
Stayed in January 2024
Reviewed: 22 January 2024
Maciel
BrazilIncredible place, residence with beautiful decoration, clean, spacious kitchen, standard breakfast, comfortable and quiet room, 10 minutes from the center on foot and very attentive staff.
Stayed in January 2024
Reviewed: 9 January 2024
Andrea
United StatesA little bit far from downtown. Need a car to get around.
The beds, the view, the coziness
Stayed in January 2024
Reviewed: 31 May 2023
Max
NetherlandsThe bathroom was not so clean. Communication was a bit hard as we don't speak Spanish and she didn't speak English.
The owner was a very nice lady. We could park the car on the terrain.
Stayed in April 2023
Reviewed: 28 April 2023
Alyona
RussiaThe bathroom wasn’t clean, there were lots of hair everywhere.
The house is nice and cozy. My room was good too. The breakfast was ready before I left to the airport in the morning so I appreciate it.
Stayed in April 2023
Reviewed: 6 April 2023
Sarah
GermanyRoom was big and comfortable. Bathroom was ok, the shower head wasn't the best and the hot water stopped working in the middle of my shower. Breakfast was ok.
Stayed in April 2023
Reviewed: 21 March 2023
Tostaky
PolandIt's a bit outside of the city center and bus station, like 20-25 minutes going up. It's a private house so no much privacy. Bathroom was a bit clumsy. The room was super cold.
Nice big bed. A helpful owner but she speaks only Spanish. Ok for a short stay.
Stayed in March 2023
Reviewed: 16 February 2023
Manuel
United StatesThe amenities still show kitchen but we were told we could not use the kitchen... For any reason that should be removed from the details as it is misleading and we got food to prepare dinner which we couldn't
The place was clean and neat, the bathroom had hot water.
Stayed in February 2023
Reviewed: 11 January 2023
Samira
United KingdomSpacious and comfortable rooms, bathroom was fully equipped with everything you needed. Host was very flexible and accommodating to our needs and even made our breakfast to go when we had to leave for a flight earlier than breakfast was served.
Stayed in January 2023
Reviewed: 1 July 2025
Jose
PolandLet's start, you can't use the kitchen, it's a hostel, in addition, if you're a foreigner they charge you VAT, if not they tell you don't stay and that's it, the check-out time is at 11 am but it's not just leaving the room but also the accommodation making you stay on the street because the hotel is at 3 pm, and the energy of the two elderly people who attend is very negative, hot water did not come out at all, I would not return honestly
The space is a family home, it is a room that does not have heating and for -4 degrees it is somewhat average, the bathroom is outside, bed comfort is acceptable
Stayed in June 2025
Reviewed: 15 April 2025
Aneta
Czech RepublicWell the owners are nice but the accommodation could have been cleaner. Especially the bathroom I shared with people living downstairs.
Stayed in March 2025
Reviewed: 7 March 2025
Jonas
Germany-sadly almost everything -u have to share your bathroom with the owners and it was not really nice -the included the taxes (almost nobody did) -one time I had to pick up something from the floor and saw a lot of dirt under the bed ... that was really dirty -I asked a friend to come over, but even with double bed they didnt allow me this... so fine so good... but instead of explaining it to me calmly he was really really rude and inpolite And really cant recommend this place. It was the worst experience I made in Chile so far...
The bed was big
Stayed in March 2025
Reviewed: 31 December 2023
Amelia
United StatesThe kindest and most welcoming host! Easy check in and she was even there to say goodbye in the morning when we had to leave for an early bus. Room, bathroom, and all shared spaces were extremely clean. Good location.
Stayed in December 2023
Reviewed: 30 December 2023
Miranda
United StatesThe owners are really nice
Stayed in December 2023
Reviewed: 20 April 2023
Eunhye
South KoreaIt is far from the terminal so you can never go for a walk to there. It is far from the terminal and the road is very uphill so you absolutely have to take a taxi. Signage is not very visible and hard to find. They said they would cancel the reservation if it was not possible to late check-in ( I let them know exact time in advance) in advance, but it was possible, so I made a reservation. However, everyone was sleeping with the lights off, and after waiting for a while, the owner's son came out and opened the door. It was said that it was possible to take a shower with hot water, but the water did not come out and the owner of the accommodation said that there was no problem because this was not the responsibility of the hostel. Then they told me to go to another hotel. At 1:30 in the morning! The room was so cold that you could breathe inside the room! The owner's grandmother had no interest in anything other than getting paid, and she didn't even let her use the heater for fear of her electricity bill going up. The whole house was very old and worn, but it felt unmaintained, and the bedding on the bed was very, very old, so there were lint all over and the old smell vibrated. Even the owner's son and owner's grandmother fought in front of me, and I had no choice but to stay for a few hours and leave at dawn. There was no soundproofing at all and the sound of someone snoring vibrated all the time. AirBnB has very close to the terminal and very friendly accommodations, but there are cheaper accommodations than here! Please avoid this hostel. It was not a hostel where I have to pay to sleep, but rather a hostel where I did not want to sleep even if I received money.
never
Stayed in March 2023
Reviewed: 17 January 2023
Antonio
Irelandjust fair
hosts nice people
Stayed in January 2023
Reviewed: 4 December 2022
Oke
GermanyThe neighbourhood was not good. The bathroom at the base was definitely not clean. And i felt Not confortable going there. You didnt get a key for the front door. I had a single room at the base and i could hear the TV playing from the adjoining room. For the prize i would not recommend it.
The owner are nice and welcoming and the breakfast is okay.
Stayed in November 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content