Rolando Matus 521, 4920000 Pucón, Chile
Based on 45 hotel reviews
9.2Cleanliness
9.5
Comfort
9.0
Location
9.8
Facilities
9.1
Staff
9.6
Value for money
9.1
Free WiFi
9.7
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Showing 1 – 25
Reviewed: 24 April 2025
Jeremiah
IrelandI LIKED EVERYTHING
This is a great place to stay when in Pucón.The location is perfect-in the centre.The staff are friendly and helpful and in this regard I want to mention Ingrid-helpful and welcoming....My room was clean and serviced daily.Sleep quality was excellent.Breakfast each morning was top class.....Worth returning to....Top marks
Stayed in April 2025
Reviewed: 25 March 2025
Tadashi
BoliviaNothing
Location, staff and cleaners of the room.
Stayed in March 2025
Reviewed: 6 February 2025
Diana
GermanyThe room was great for one person, for 2 it would be a little bit tiny.
The owner is super friendly and helpful, the breakfast is great, the hostal is very close to the centre and bus station, everything is very clean and comfortable, it also has a well equipped kitchen
Stayed in February 2025
Reviewed: 21 September 2024
Chenyue
Chilesmall room, the water wasn't hot enough to enjoy a great shower
the hosts were extremely nice, breakfast good, location in the centre, very convenient to arrive everywhere, the room very clean, can see the volcano from the window.
Stayed in September 2024
Reviewed: 7 May 2024
Ciara
United KingdomNothing!
We loved staying in this property! The location was great, the room was super warm and clean and the owner was extremely helpful and friendly. Would highly recommend others to stay here!
Stayed in May 2024
Reviewed: 16 March 2024
Daniel
United StatesService was exceptional
Stayed in March 2024
Reviewed: 14 March 2024
Roth
United StatesFriendly staff, location, great breakfast
Stayed in January 2024
Reviewed: 2 February 2024
Rosaleen
IrelandNada
Excellent location and clean bedroom!
Stayed in February 2024
Reviewed: 7 December 2023
Stephen
SingaporeNot the property's fault, but the neighbours' dogs barking at all hours of the night.
Everything! Perfect location. On a quiet street just off the main town road, easy walking distance to everything. Great breakfast buffet with cold cuts, cheese, bread, cereals, fruit, etc. Kitchen facilities sufficient to cook a simple meal, and fridges to store your fresh stuff. Fast WiFi, comfortable bed, nice lighting in bedroom. Shower pressure could be better but there was always hot water. Staff went above and beyond multiple times. Checked me in right away when I arrived at 9am from the overnight bus, stored my bags after checkout while I went hunting for a hire car, and left breakfast out for me the morning I had to get up at 5am to climb the volcano. I'll definitely return!
Stayed in December 2023
Reviewed: 19 November 2023
Florentin
SwitzerlandNice hostel at very good location. Very nice and helpful hosts. We had twice a very early check-in and could also leave our baggage in storage. Breakfast was very good (with eggs, fresh fruit etc).
Stayed in November 2023
Reviewed: 14 November 2023
Julia
GermanyVery helpful host, super clean room and kitchen, good breakfast and a nice location with the view on the volcano.
Stayed in November 2023
Reviewed: 3 November 2023
Carolyn
United StatesIt's in a perfect spot for enjoying Pucon, the owner was very kind and helpful. Henry gave us a great orientation upon arrival and was around every morning at breakfast (nice buffet) to offer assistance and advice. Even took care of our laundry for us. Although the room was not large, it was comfortable with a nice bed and enough shelves and counter-space that we could keep ourselves organized.
Stayed in October 2023
Reviewed: 27 October 2023
David
United KingdomIt was a clean, comfortable room and in a great location. Near the Main Street and the bus stations but far enough away to be peaceful.
Stayed in October 2023
Reviewed: 10 September 2023
Samuel
United KingdomBest Hostal throughout our one month of travelling South America. Very cosy, warm and comfortable room, with beautiful timber interiors. Communal kitchen to keep and prepare food. Lots of options for breakfast with perfect scrambled eggs. Thank you to Henry for all his help and recommendations on tour companies and restaurants. Thoroughly enjoyed our stay and would love to return.
Stayed in August 2023
Reviewed: 1 May 2023
Louise
CanadaThis guesthouse was extremely comfortable and spotlessly clean. It was quiet but centrally located close to the bus station which was very handy for us as we were traveling by bus. The family who run it are very nice.
Stayed in April 2023
Reviewed: 11 April 2023
David
Chileif you are on the ground floor, you can hear noise of guest walking on the first floor
location
Stayed in April 2023
Reviewed: 25 March 2023
Anne
United KingdomThe rooms were a bit cramped and the single room had no window.
We arrived very early on our first day after travelling overnight and were able to check-in immediately and take a shower. The hostal is spotless with fresh towels provided daily. The location is great, in the middle of town in a quiet street. The breakfast was good. It was very good value.
Stayed in March 2023
Reviewed: 10 February 2023
Antoine
Franceif possible earlier breakfast
very friendly staff family like simple rooms yet comfy very clean
Stayed in February 2023
Reviewed: 2 January 2023
Ladislav
Czech RepublicThe single room is small, but comfortable. The owners are very nice people who are happy to give advice about trips. Very pleasant place.
Stayed in January 2023
Reviewed: 2 January 2023
Amber
United StatesThe walls were thin, you can hear snoring…; room was a bit small
Great location close to downtown with view of volcano; staff were very nice; kitchen available for use with fridge
Stayed in January 2023
Reviewed: 17 December 2022
Bob
United Statesthe room was fine for 3 people but a little tight. it is a little older place.
very helpful hosts including accommodating early breakfasts, went above and beyond w cleaning the room, great location. great access to kitchen and great views from second floor balcony of Vulcan Villarrica. the breakfasts were outstanding!
Stayed in December 2022
Reviewed: 10 December 2022
Eirik
United StatesNothing
This is one of the best places to stay in Chile. The room was great, the cooking facilities were excellent for self-catering, the wifi was fast, the breakfast was substantial, and, best of all, the hosts go out of their way to make you feel at home. I will definitely go back.
Stayed in December 2022
Reviewed: 3 December 2022
Patricio
Switzerlandit might be good that housekeeping uses a cap or hair net to avoid hair loss, i.e., to prevent that guests find hairs in the bathroom and bedroom.
great location, very friendly staff. breakfast simple, very tasty and with several options. we would definitely come back and suggest this place if one wants to be near everything.
Stayed in December 2022
Reviewed: 29 November 2022
Martin
United KingdomNo complaints.
The location is very convenient, close to bus stations and to lots of restaurants. Despite the central location, it was quite peaceful. The management were very friendly and helpful, for example making arrangements to leave some breakfast out for me when I had to make a very early start to climb a volcano. Henry worked really hard to find me a transfer to Temuco airport. Very much appreciated!
Stayed in November 2022
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