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  5. Reviews of Hostal Graciela

Reviews of Hostal Graciela

Rolando Matus 521, 4920000 Pucón, Chile

Review score

Based on 45 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.0

  • Location

    9.8

  • Facilities

    9.1

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    9.7

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Showing 1 – 25

  • Reviewed: 24 April 2025

    10
    Hostal Graciela....Perfect
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I LIKED EVERYTHING

    This is a great place to stay when in Pucón.The location is perfect-in the centre.The staff are friendly and helpful and in this regard I want to mention Ingrid-helpful and welcoming....My room was clean and serviced daily.Sleep quality was excellent.Breakfast each morning was top class.....Worth returning to....Top marks

    Stayed in April 2025

  • Reviewed: 25 March 2025

    9.0
    Friendly and helpful staff and good location close to the shops, restaurant and bus terminal.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 1 night

    Nothing

    Location, staff and cleaners of the room.

    Stayed in March 2025

  • Reviewed: 6 February 2025

    9.0
    Great hostal in great location
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The room was great for one person, for 2 it would be a little bit tiny.

    The owner is super friendly and helpful, the breakfast is great, the hostal is very close to the centre and bus station, everything is very clean and comfortable, it also has a well equipped kitchen

    Stayed in February 2025

  • Reviewed: 21 September 2024

    9.0
    definitely recommend it
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights

    small room, the water wasn't hot enough to enjoy a great shower

    the hosts were extremely nice, breakfast good, location in the centre, very convenient to arrive everywhere, the room very clean, can see the volcano from the window.

    Stayed in September 2024

  • Reviewed: 7 May 2024

    9.0
    Cosy and sweet stay in Pucón
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Nothing!

    We loved staying in this property! The location was great, the room was super warm and clean and the owner was extremely helpful and friendly. Would highly recommend others to stay here!

    Stayed in May 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Service was exceptional

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights

    Friendly staff, location, great breakfast

    Stayed in January 2024

  • Reviewed: 2 February 2024

    9.0
    Lovely stay in the centre of pucon! Clean bedrooms and good breakfast!
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Nada

    Excellent location and clean bedroom!

    Stayed in February 2024

  • Reviewed: 7 December 2023

    9.0
    Excellent location, staff, breakfast
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Not the property's fault, but the neighbours' dogs barking at all hours of the night.

    Everything! Perfect location. On a quiet street just off the main town road, easy walking distance to everything. Great breakfast buffet with cold cuts, cheese, bread, cereals, fruit, etc. Kitchen facilities sufficient to cook a simple meal, and fridges to store your fresh stuff. Fast WiFi, comfortable bed, nice lighting in bedroom. Shower pressure could be better but there was always hot water. Staff went above and beyond multiple times. Checked me in right away when I arrived at 9am from the overnight bus, stored my bags after checkout while I went hunting for a hire car, and left breakfast out for me the morning I had to get up at 5am to climb the volcano. I'll definitely return!

    Stayed in December 2023

  • Reviewed: 19 November 2023

    10
    Very helpful hosts
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice hostel at very good location. Very nice and helpful hosts. We had twice a very early check-in and could also leave our baggage in storage. Breakfast was very good (with eggs, fresh fruit etc).

    Stayed in November 2023

  • Reviewed: 14 November 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Very helpful host, super clean room and kitchen, good breakfast and a nice location with the view on the volcano.

    Stayed in November 2023

  • Reviewed: 3 November 2023

    9.0
    Super location and super helpful
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights

    It's in a perfect spot for enjoying Pucon, the owner was very kind and helpful. Henry gave us a great orientation upon arrival and was around every morning at breakfast (nice buffet) to offer assistance and advice. Even took care of our laundry for us. Although the room was not large, it was comfortable with a nice bed and enough shelves and counter-space that we could keep ourselves organized.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    I extended my three day stay by another three days. Henry was a very kind and helpful host. I’d unreservedly recommend t
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It was a clean, comfortable room and in a great location. Near the Main Street and the bus stations but far enough away to be peaceful.

    Stayed in October 2023

  • Reviewed: 10 September 2023

    10
    Perfect Hostal
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Best Hostal throughout our one month of travelling South America. Very cosy, warm and comfortable room, with beautiful timber interiors. Communal kitchen to keep and prepare food. Lots of options for breakfast with perfect scrambled eggs. Thank you to Henry for all his help and recommendations on tour companies and restaurants. Thoroughly enjoyed our stay and would love to return.

    Stayed in August 2023

  • Reviewed: 1 May 2023

    10
    Comfortable and clean stay in a lovely family-run guesthouse.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    This guesthouse was extremely comfortable and spotlessly clean. It was quiet but centrally located close to the bus station which was very handy for us as we were traveling by bus. The family who run it are very nice.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    8.0
    excelente locación, delicioso breakfast.
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    if you are on the ground floor, you can hear noise of guest walking on the first floor

    location

    Stayed in April 2023

  • Reviewed: 25 March 2023

    9.0
    Great location and great value
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    The rooms were a bit cramped and the single room had no window.

    We arrived very early on our first day after travelling overnight and were able to check-in immediately and take a shower. The hostal is spotless with fresh towels provided daily. The location is great, in the middle of town in a quiet street. The breakfast was good. It was very good value.

    Stayed in March 2023

  • Reviewed: 10 February 2023

    9.0
    a family like home base in the heart of Pucon
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    if possible earlier breakfast

    very friendly staff family like simple rooms yet comfy very clean

    Stayed in February 2023

  • Reviewed: 2 January 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 7 nights

    The single room is small, but comfortable. The owners are very nice people who are happy to give advice about trips. Very pleasant place.

    Stayed in January 2023

  • Reviewed: 2 January 2023

    8.0
    Great location with friendly staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The walls were thin, you can hear snoring…; room was a bit small

    Great location close to downtown with view of volcano; staff were very nice; kitchen available for use with fridge

    Stayed in January 2023

  • Reviewed: 17 December 2022

    9.0
    the hosts were very accommodating and helpful including amazing breakfasts and a great location just off the beaten path
    • Leisure trip
    • Family with young children
    • Family Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    the room was fine for 3 people but a little tight. it is a little older place.

    very helpful hosts including accommodating early breakfasts, went above and beyond w cleaning the room, great location. great access to kitchen and great views from second floor balcony of Vulcan Villarrica. the breakfasts were outstanding!

    Stayed in December 2022

  • Reviewed: 10 December 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 5 nights

    Nothing

    This is one of the best places to stay in Chile. The room was great, the cooking facilities were excellent for self-catering, the wifi was fast, the breakfast was substantial, and, best of all, the hosts go out of their way to make you feel at home. I will definitely go back.

    Stayed in December 2022

  • Reviewed: 3 December 2022

    9.0
    Great location! We will be back!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    it might be good that housekeeping uses a cap or hair net to avoid hair loss, i.e., to prevent that guests find hairs in the bathroom and bedroom.

    great location, very friendly staff. breakfast simple, very tasty and with several options. we would definitely come back and suggest this place if one wants to be near everything.

    Stayed in December 2022

  • Reviewed: 29 November 2022

    9.0
    Friendly, helpful and comfortable place to stay, conveniently located in the centre of Pucón.
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights

    No complaints.

    The location is very convenient, close to bus stations and to lots of restaurants. Despite the central location, it was quite peaceful. The management were very friendly and helpful, for example making arrangements to leave some breakfast out for me when I had to make a very early start to climb a volcano. Henry worked really hard to find me a transfer to Temuco airport. Very much appreciated!

    Stayed in November 2022

Showing 1 – 25

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