Reviews of Hostal Emalafquen
Arauco # 565, 4920000 Pucón, Chile

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Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewMy room was very comfortable, a good size and the owner was very accommodating of my needs
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 28 August 2024 · Stayed in August 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewFantastic space, felt right at home. Had a very cosy atmosphere and the host Ema, was great!
Reviewed: 10 March 2024 · Stayed in February 2024
Verified reviewThis hostel was very central and very quiet. We were 2 blocks from downtown. There were well stocked grocery stores a few blocks away. The kitchen had all you would need to prepare a meal. The owner was kind and very welcoming. Although she spoke very little English, she spoke Spanish slowly enough for us to understand everything she said.
There was nothing we didn't like. Everything was great.
Reviewed: 4 December 2023 · Stayed in November 2023
Verified reviewReviewed: 14 March 2023 · Stayed in February 2023
Verified reviewFriendly and welcoming host. A homely place to stay.
Had everything you needed but very basic place. Bed and floor boards were quite creaky. Not very sound proof in the rooms.
Reviewed: 9 February 2023 · Stayed in February 2023
Verified reviewGreat location near bus station, shopping and the lake. The owner is an absolutely wonderful woman that made us welcome even when our bus was late. Good kitchen facilities for those who want to cook.
Reviewed: 9 February 2023 · Stayed in February 2023
Verified reviewExcellent location, friendly staff, good breakfast, great facilities, good wifi
The walls are thin so you can hear your neighbors but everyone is quite after 10:30 pm
Reviewed: 22 January 2023 · Stayed in January 2023
Verified reviewHostal very calm and welcoming. Very well located near the main street and the bus terminal of pucon. The host is very sympatic and helping.
Nothing special.
Reviewed: 10 January 2023 · Stayed in January 2023
Verified reviewtodo impecable
Reviewed: 25 November 2022 · Stayed in November 2022
Verified reviewReviewed: 4 November 2022 · Stayed in October 2022
Verified reviewema was very nice and helpful, location is very close to all the restaurants and shopping, good secure parking, good wifi, comfortable
nothing