Reviews of Hostal B&B Coastal Natales
587 Aurelio Rozas Arancibia, 6160942 Puerto Natales, Chile

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe accomodation is perfect for those wanting to rest their weary legs after trekking. I had a single room and then upgraded my room to stay another week, both were very warm each with their own heater and window for fresh air, comfy warm beds. The double room had a TV with Netflix. The bathrooms have hot water (as hot as you’d like), and also have towel heaters. The kitchen is very well equipped, where I cooked most dinners for my 1 week stay, with hot water and filtered water on tap. The location is perfect, a quick 5 min walk to the city centre, but far enough out of town in a quiet neighbourhood for rest. The beach is 1 min walk from the accomodation where you can take a nice walk and enjoy the view of the mountains. The team are very kind and helpful, and I felt very safe and secure for the duration of my stay. Very good value for money, I couldn’t recommend this accomodation any higher, thank you Maria!
I had to leave!
Reviewed: 13 June 2025 · Stayed in March 2025
Verified reviewMs. Maria is friendly host. She doesn't speak English but I find it not difficult to communicate with her using google translate. Room is clean and tidy and the value is great. Breakfast is extra with a small fee but it's very tasty and convenient.
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewQuiet and warm room, hot shower.
Just Spanish. Did not understand meaning of writing in my bathroom - to keep it tidy - to leave it clean for other guests.
Reviewed: 2 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in March 2025
Verified reviewClean room.
No common area to meet others staying at the hostel. Stairway is kinda narrow. The heat was left on high but I noticed many places do that.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewEverything was nice and comfortable
Space on the top bunk bed is a little less and you’ll feel cramped
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in April 2025
Verified reviewThe only thing I would say is that I thought breakfast was included as advertised but when we got there she said she wasn’t “currently” serving breakfast. Other than that amazing hostel!
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewI loved everything about Coastal Natales.My room was clean and comfortable and sleep quality was excellent.The location was very good-a short walk to Plaza de Armas.Guests have the use of the kitchen and free coffee/tea are always available...What really made my stay so enjoyable were the staff.I want to thank Maria José and her Mom Maria....Two of the nicest people I have met since I came to 🇨🇱 Chile...They booked an excellent tour for me of Torres del Paine...It was superb...Coastal Natales is the perfect place to stay when in Puerto Natales....Worth returning to....10 out of 10.
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewLocation was outside the main part of town which I liked. Shared bathrooms were clean. Breakfast had a great variety. Contacting the host was very easy!
You can easily hear other people, but that is to be expected when staying at a hostel.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewLoved staying at this simple B&B. Walking distance to the town and the owner was lovely and friendly, allowing us to store our bags while we hiked in Torres del Paine park. Good value for money, would recommend!
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewAfter the checkout at 10:00 am I wasn’t allowed to stay in the common area while waiting for my bus
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewShower, good wifi.
Nylon matress cover meant fitted sheets slid off each night and I woke wrapped in them.
Reviewed: 19 March 2025 · Stayed in March 2025
Verified reviewIt is not in the center of town so it’s not loud outside. It’s very clean and easy to manage.
Easy to hear others-but expected with a shared building.
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewAmazing breakfast, super clean and friendly staff!
All fine
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewtiny but comfortable room, easy communication, good self service breakfast. showers were super clean, strong hot water.
like many places in Chile it's as if there were no walls, very loud you can hear everything in the house. there's a curfew that apparently nobody cares about, considering people started coming back after it and behaving like there were alone in the house. one person was on the phone in the corridor in front of my door at midnight. just putting signs sometimes isn't enough
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewThe location is super close to restaurants and shopping, the host is super kind and reliable. The breakfast was good. Really great value when in town for a good nights rest.
No issues, you get what you see.
Reviewed: 26 February 2025 · Stayed in January 2025
Verified review