Reviews of Hotel Gran Pacifico 4 stars
Urmeneta, 719, 5480000 Puerto Montt, Chile
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewVista al mar y el restaurant
La cama, puros resortes
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewGreat room quiet and confortable. Breakfast is excellent
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewFood and views are good.
Cold room and lukewarm shower.
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewlos empleados y las vistas
No Room service
Reviewed: 19 March 2025 · Stayed in February 2025
Verified reviewThe view.
There wasnt any bread and cheese for the dinner. There were few waiter for the dinner. They took a long time to bring the dinner.
Reviewed: 8 March 2025 · Stayed in January 2025
Verified reviewLocation in city center. Breakfast ok
Everything is old, the hotel need a renewal
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in January 2025
Verified reviewPerfectly nice hotel within proximity of the sea wall walk, and lovely view from the roof top restaurant. A bit dated in terms of decor, but nice enough and quiet. Staff were helpful.
Service was efficient but a bit indifferent at times.
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewRodrigo was exceptional. We arrived having parked in the parking garage next to the hotel which didn’t have easy access with lots of luggage to the hotel. He helped us with a special entrance and personally took our luggage all the way to our room. He ordered a taxi for the following morning that was waiting ahead of the scheduled time at 6:15am. We had dinner which was delicious at the hotel restaurant on the 10th floor.
The shower was very slow to drain so I was standing in a few inches of water during my shower.
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewIt had everything I needed for one night stay. Comfortable beds, good location, minibar, very good breakfast, restaurant on the top.free parking.
The strong smell of a deodorant in the lobby.
Reviewed: 4 February 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewCentral
Reviewed: 25 January 2025 · Stayed in December 2024
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewSadly, very little.
The photos do not reflect the state of the hotel. It is in very poor condition and dirty. Our room was via a construction site and felt very dusty. There was no air conditioning despite many air conditioning units outside our bedroom window. The room did have some sort of fake thermostat stuck to the wall - which we thought was quite funny at this point. On arrival we saw another couple trying to leave as they were so disappointed. We thought that perhaps the couple were being over dramatic but on seeing the rest of the building and room we understood. We would have also left but as management insisted on full payment from the couple we put up with the one night as we had travelled a long way and were tired. I would also not recommend the breakfast as it was not fresh.
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewBreakfast Parking Location
Old fashioned room The area looks criminal
Reviewed: 8 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewOld carpet, no A.C.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in October 2024
Verified reviewClean rooms, friendly staff, and nice restaurant.
Wasn't able to do laundry, albeit we had a fairly short stay.
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewThe hotel has recently decreased its attention to detail; at the restaurant, I had to wait a long time to be served, the tables were dirty, and there was no replenishment of plates at breakfast.
The wifi did not work properly, and the receptionist responded that my equipment was defective. After insisting, they changed my room, and I had no more internet problems.
Reviewed: 18 December 2024 · Stayed in November 2024
Verified reviewWe unfortunately missed our first night through airport security strike and just an email explaining our predicament and no questions asked we were not charged for the night.When we did get there later in the week staff were super!
A bit jaded
Reviewed: 13 December 2024 · Stayed in November 2024
Verified review