We rented the ensuite bathroom room and the noise from the rest of the downstairs was a bit loud with folks using the kitchen and living room. All other rooms appeared to be upstairs and are most likely a bit quieter. Bring ear plugs (as you should in all hostels) and you'll be just fine.

The location of this hostel is perfectly located near the bus station and is a short walk to the rest of town. The host, Bill, is extremely knowledgable about Chile and Torres Del Paine National Park. It was a huge bonus that Bill is a native English speaker, so it was comfortable and easy for us gringos to get some useful information about the park. Bill recommended an alternative trail fork to take on the W trek and this was a highlight of our trip. We rented the ensuite room and it was large and spacious, which proved to be very useful for rearranging our bags for the W trek. Bill allowed us to store a small number of bags while we were on the trek. The breakfast is simple bread/biscuits, but the main star is the Calafate jam that we adored. We picked up a few jars for friends and family back home. Overall, had a great stay at Erratic Rock and would definitely stay here again.

Stayed in April 2025

Great facilities, great location, comfortable, and super helpful for planning/prepping for Torres del Paine !!

Stayed in February 2025

Older building very near the bus terminal for the early bus into Lake Amarga access point to Torres del Paine NP, maybe could use a new coat of paint in places. But, it does feel cozy and home away from home… the way it is.

Awesome old school feel, great host Bill and Chicana take chill to the next level. Knowledgeable about the town and the park. Very welcoming experience.

Stayed in April 2025

Everyone is very nice and knowledgeable in case one is still looking for some hike or what to do in town. The room, bathroom and kitchen are clean and the breakfast is available from super early which is nice if you have an early tour. You can also use the kitchen to cook and store things in the fridge. The location is just a few minutes walking from the bus terminal and it’s easy to walk to the city center or supermarkets too. Would stay here anytime again.

Stayed in April 2025

Fantastic location, owner is super warm and friendly and helpful with information, you can find out everything you need to know and get great recommendations for equipment. Basic facilities, a little bit dated, but well maintained and I felt cosy and comfy here, and at ease as a solo female traveller. Thanks Bill and Susan!

Stayed in March 2025

N.a.

Big room, clean, nice kitchen to use, lovely breakfast available also early in the morning (though just sweet, no cheese or similar), Bill was so nice and when we forgot our food in the fridge, he organised to bring it to the park for us!

Stayed in March 2025

Nothing we didn’t like in particular. Just bring ear plugs because the walls in Chilean house are not well soundproofed.

The host Bill :) And the house and the whole atmosphere in general. It’s very familiar and cosy. Small hostel, neat & today, comfy beds, sweet little brekkie, well organised kitchen. Bill was always up for a chat and helped us with all our questions about the region and its activities. He rents out hiking gear for a reasonable price. The bus terminal is only a stone’s throw away (walking distance). Would definitely come back here. Highly recommended!

Stayed in January 2025

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The friendly owner Bill! He is such a great guy, helped us with everything we needed and is always in for a chat. Would definately swing by for a cup of coffee if we are in the area.

Stayed in January 2025

Quite straightforward and easy going approach for tourists using this as base to do trekking (can leave luggage at hostel whilst going into the national parks, breakfast laid out the night before for guests who have an early start etc). Hostel owner very knowledgable about the parks and the region, great source of information and advice.

Stayed in January 2025

Perfect everything

Stayed in January 2025

Close to the bus station Very comfortable common area

Stayed in January 2025

There wasn’t anything I didn’t like.

The welcoming atmosphere at the hostel. Bill and Susan are inclusive of all guests who stay at the hostel. Bill’s knowledge is vast and advice is honest. Staying at the hostel was a memorable experience.

Stayed in November 2024

Warm, comfortable stay! Felt like home :)

Stayed in December 2024

Erratic Rock was the highlight of our trip to Puerto Natales! My girlfriend and I stayed before and after a week’s hiking in Torres Del Paine. The owner Bill is amazing! So welcoming, warm and full of brilliant tips and help for our trip. The hostel is in a great location and really clean, warm and comfortable. Great kitchen to cook in too. We liked it so much we booked in to stay after our hike. A big highlight of our Patagonian trip and a big recommendation to stay!

Stayed in November 2024

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Stayed in March 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in February 2025

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Stayed in January 2025

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Stayed in January 2025

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Stayed in December 2024