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Reviews of HOTEL EL DORADO 4 stars

Barros Arana 348, 4070170 Concepción, Chile

#21 of 32 hotels in Concepción

Guests' Choice

Review score

Based on 59 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 8 August 2024

    8.0
    Good downtown stay.
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    Room was a bit worn and seedy.

    Tastefully refurbished cinema with spectacular exposed elevator.

    Stayed in July 2024

  • Reviewed: 23 April 2024

    9.0
    Good value and breakfast
    • Solo traveller
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Staff had a bit of attitude but they were nice overall.

    Good value, good breakfast, cleanliness and comfortable beds. Includes business center which is great.

    Stayed in April 2024

  • Reviewed: 4 June 2023

    9.0
    excellent
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    the breakfast

    the infrastructure, the place

    Stayed in June 2023

  • Reviewed: 14 April 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a bit outdated

    Quite affordable and good location

    Stayed in February 2023

  • Reviewed: 28 March 2023

    8.0
    Thank you for making our stay comfortable.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night

    The bar closed early and ran out of mojitos.

    The staff was attentive and courteous. I liked the hotels vintage look and feel. It is nicely maintained, clean and safe. Only stayed for one night and spent little time in the hotel but it met my expectations.

    Stayed in March 2023

  • Reviewed: 4 March 2023

    9.0
    thanks to Pablo at the front desk,
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    customer service was great

    Stayed in February 2023

  • Reviewed: 14 February 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights

    Nothing

    Good and variety at breakfast. Too busy on Sundays. Due to high volume of guests at breakfast on Sunday, it took along time to replenish the buffet.

    Stayed in February 2023

  • Reviewed: 31 January 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    We enjoyed our stay here. Lovely big clean comfortable room and bathroom. Great location for walking to Parque Ecuador, Museo, Casa de Arte... nearby buses for Tumbles. Secure parking. The breakfast is also great, a good range of food to choose from, but you need to be patient if it's busy so allow plenty of time 🙂 overall loved it here and would happily come back.

    Stayed in January 2023

  • Reviewed: 17 January 2023

    7.0
    hotel workers are very nice, they are always trying to make easy anything that you need. Hotel has a restaurant which is
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    tv is not smart tv

    its located in the downtown

    Stayed in January 2023

  • Reviewed: 7 November 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Parking lot is a bit tight

    Very central and clean, good breakfast variety and restaurant

    Stayed in November 2022

  • Reviewed: 25 July 2024

    5.0
    Overrated and facilites in poor condition
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    I stayed for 2 nights and both days there was no hot water. The first day it was mildly wars, the second day never got warm at all. The breakfast was chaos and they ran out of food constantly. The first day, I wanted for 20 minutes and wasn't able to have breakfast because they didn't have food, plates or silverware available. I finally had to leave. The hotel clearly is living off it's past glory by charging the high rates they charge. Totally not worth paying a 3-4 star hotel price for service and accomodatioms that are not better than a hostel. At least at a hostel I get hot water to shower.

    The location is very good.

    Stayed in June 2024

  • Reviewed: 15 July 2024

    10
    Cheap but cheerful
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    It’s quite dated

    Central location

    Stayed in July 2024

  • Reviewed: 16 April 2024

    5.0
    We were disappointed with our room.
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    There is not a true parking garage. They DO NOT have an airport shuttle. Our room was dirty and did not have A/C. We were on the street which is noisy if you need to open a window.

    The breakfast was decent. The lobby was nice. The location was central. The staff tried to be accomodating.

    Stayed in April 2024

  • Reviewed: 5 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Late check out

    Stayed in February 2024

  • Reviewed: 2 February 2024

    6.0
    I won’t be staying in this hotel again.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    They had a system fail during our stay and the cards to access the rooms did not work so we had to wait constantly for someone to open our rooms. Also the restaurant was not very clean. Finally, we had to complain a couple of times about the noise from the next rooms.

    Breakfast was alright but they need to have more options and quantity.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    Run down. Bath tub without plug. Strange odours covered by devices spraying perfumes that are worse. Thin walls and a lot of noise from neighbouring rooms and the street. Very limited selection for breakfast. Poor coffee.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    10
    Great place to stay in Concepcion by car
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Parking is super good, have lots of space for cars and seagulls on the roof. Breakfast was good and hearty. Location is amazing, you can walk to the city square or to the city mall and river embankment. Personal was very friendly and helpful. Interior is a bit outdated, but very clean and well kept. Great elevator with view inside the building.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    The bad thing is that this hotel is very old. The room I was in probably hadn't been renovated since the 80s. It was dark, with stains on the walls, electric sockets coming out and loose wires. The breakfast can be characterized mediocre at best.

    The location of the hotel is excellent, and the stuff is friendly. In contrast with the rest of the room, the bathroom was at least in a good condition.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    6.0
    Overall pleasent stay, location is pretty great to walk around the city center
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Mattress in beds are somewhat old and worn out, hotel should invest in new ones

    Location is great, breakfast good enough, all facilities pretty clean

    Stayed in October 2023

  • Reviewed: 26 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very hospitable stuff. Good location!

    Stayed in March 2023

  • Reviewed: 26 January 2023

    10
    Best value hotel with excellent facility and man power...
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    It would be better if the new management invest in the wifi system to make the perception stronger.

    This is a 3 star hotel to us. Excellent. The front office, Ignacio is incredibly good and an asset to the company. He speaks English and serves us very well. The doorman is very nice and helpful that touched us to offer him tip. The breakfast is excellent... many choice more than ABF...you can eat as much too... cake, pudding, yogurt etc. We like the king bed room with city view. The best hotel with best value for it's class...we will be back. Thank you booking.com.

    Stayed in January 2023

  • Reviewed: 23 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Desayuno regular

    Stayed in January 2023

  • Reviewed: 13 January 2023

    10
    un excelente hotel que destaca por su servicial de su personal
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    El personal es demasiado amable, muy atento a resolver las necesidades.

    Stayed in January 2023

  • Reviewed: 30 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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