Reviews of Chelenko Lodge
Carr Austral, El Condor, Río Ibáñez, Región de Aysén del General Carlos Ibáñez del Campo F7GJ+43 El Condor, Río Ibáñez, Puerto Tranquilo, Chile

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Reviewed: 24 June 2025 · Stayed in March 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in March 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe view/location
Check in super late (4pm) and check out too early (10.30am)
Reviewed: 3 May 2025 · Stayed in March 2025
Verified reviewLocation right in the lakes edge Quiet and peaceful area
Not enough options in the restaurant for dinner. We were only able to both have spaghetti as nothing else was available for dinner :(
Reviewed: 20 April 2025 · Stayed in March 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in February 2025
Verified reviewOk but could have more options, like orange juice some muffins
Room to small, no place to hang, needed lots of hooks, night tables very unconfortables, bathroom needs shelf and a mirror where you can see
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThis property gets 10 for the view, amazing!! Right on the lake shore. Had a nice pizza in the restaurant one night.
The bathroom smells ( no waste under the sink, so close the plug!!) We were in couple villa, could hear when other adjoining unit door opened. WiFi is only in restaurant area. Small units, no kitchen facilities We didn’t use hot tub as the cost is extra
Reviewed: 16 March 2025 · Stayed in February 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewBest location I think I've ever stayed at - and that's over hundreds of hotels.
Room was in bad repair.
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewLocation
Maintenance required
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewThe view from the rooms is incredible as every room is facing the lake. The room was very small so was the bathroom. But everything was clean and the bed was big and comfy. The lodge has a restaurant where we had pretty good pizza and burger. Puerto Rio Tranquilo from where the boots to Cueva Marmol leave is about 20 minutes with the car.
The room is rather small.
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewGreat location
The restaurant and its staff - breakfast starts at 8 am, we arrive at 8.30 and ask for a coffee and get the answer „we need to start the coffee machine, it will take some time.“ 25 minutes later, the coffee arrives. No focus on guests at all.
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in January 2025
Verified reviewBeautiful location right on the shoreline. The room had a kettle so I could make tea :) and the restaurant had excellent WiFi and food.
Nothing
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewStunning location on the lake; you could hear the waves all night and the sky was full of stars. Shower was good with hot water and bed comfortable.
Quite small inside but once you got used to it was fine for a few nights.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewPrivacy, beautiful view, conveniently located
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in November 2024
Verified reviewReviewed: 7 January 2025 · Stayed in December 2024
Verified reviewThe tiny cabins has an amazing view of the Chelenko Lake. Love the hot tub. Restaurant was decent, needs to expand the menu to have more offers.
No Wi-Fi on the room