9.0

Reviews of Apartamentos Yagan

Cinco de Abril 350, 6000000 La Junta, Chile

  • Sheli

    Reviewed: 9 April 2025 · Stayed in April 2025

    Verified review

    Very new, well equipped, good location Great heating

    The stove stopped working at the morning (but worked the night before)

  • Denise

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review
  • William

    Reviewed: 14 February 2025 · Stayed in February 2025

    Verified review

    I went by the property and decided that it wasn’t very nice and did not want to stay there. I canceled it three days prior to my arrival date through Booking.com. I got a note back from them saying that they could not cancel it because they needed a 24 hour notice. I gave them three days anyhow they did take my money.

    As far as I can tell in my opinion is that they must not get enough people to stay there so even if you cancel, they’re gonna charge you. So beware of going to this place.

    Property response:

    it's funny, why do you contact us by phone arguing that you were quite far away, therefore the cancellation is your responsibility with the reservation, not ours? It's even stranger to describe the place as not very nice if you don't show up. We are sorry for the problem caused, we hope that in the future you will not make the same mistake. We have not made any charges to your card, therefore how is it possible that after not being present you have paid something.Best regards.

    it's funny, why do you contact us by phone arguing that you were quite far away, therefore the cancellation is your responsibility with the reservation, not ours? It's even stranger to describe the place as not very nice if you don't show u… Show more

    Apartamentos Yagan
    11 March 2025
  • See the property
  • Hannah

    Reviewed: 21 March 2024 · Stayed in March 2024

    Verified review

    Very nice little Motel, very clean rooms with everything you need in the kitchenette.

    Way more expensive through booking.com compared to the permanent walk-in rate at property. (40 USD difference per night!). Payment with credit at no property possible. Kind of strange that you couldn’t alter the temperature on the radiator by yourself - you need to contact the staff (WhatsApp, no 24h front desk), which one doesn’t do when it gets very cold with a huge temp drop in the middle of the night

  • 7.0 Good
    Marcelo

    Reviewed: 20 March 2023 · Stayed in March 2023

    Verified review
  • 7.0 Good
    Juan

    Reviewed: 14 February 2023 · Stayed in February 2023

    Verified review
  • See the property
  • Ignacio

    Reviewed: 11 February 2023 · Stayed in February 2023

    Verified review
  • Yoonju

    Reviewed: 29 December 2022 · Stayed in December 2022

    Verified review

    Beds were comfortable and the cabin was generally clean. Staff were helpful and responsive.

    The shower had very low water pressure and the hot water was unreliable.

  • Rick

    Reviewed: 8 December 2022 · Stayed in December 2022

    Verified review
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  • Showing 1 - 10

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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