Reviews of Hotel Cabaña Del Lago Puerto Varas 4 stars
Luis Wellmann 195, 5555000 Puerto Varas, Chile
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThey didn’t not say in advance the indoors pool was close
Hello Sergio! Thank you for your feedback. We appreciate your understanding and will strive to communicate better about our amenities in the future. We hope to welcome you back soon for an even better experience!
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGreat view, Good hotel, although quality has downgraded in the last year
Should renew sheets
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewSplendid view and location 👌, super services and friendly personnel. We received a breakfast to go when leaving very early for the airport. Cody and good restaurant and bar with lake view! Top hotel!
Nothing worth mentioning
Hello Gert! We're thrilled to hear you enjoyed the splendid view and our friendly services. It's great that we could provide you with a breakfast to go for your early departure. Thank you for your kind words! We look forward to welcoming you back soon.
Hello Gert! We're thrilled to hear you enjoyed the splendid view and our friendly services. It's great that we could provide you with a breakfast to go for your early departure. Thank you for your kind words! We look forward to welcoming… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewPiscina
Horario check Out
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLoved that the room had a kitchenette and fridge. Breakfast was amazing. Location, staff, facilities all great. Wonderful view of the lake.
Extraction in the bathroom, no fan just a vent.
Hello Emma! We're thrilled to hear you loved your stay with us. It's great that you enjoyed the kitchenette, breakfast, and the beautiful view of the lake. Thank you for your kind words about our staff and facilities. We hope to welcome you back soon!
Hello Emma! We're thrilled to hear you loved your stay with us. It's great that you enjoyed the kitchenette, breakfast, and the beautiful view of the lake. Thank you for your kind words about our staff and facilities. We hope to welcome… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe hotel facilities and cabana were excellent. Cabana has an amazing view, very comfortable for a family. Excellent swimming pool.
Breakfast is very poor (no options for gluten tree mean, have to pay extra if you order omelette or fried egg instead of scrumbled egg. Coffee is waterish. Staff are not polite.
Hello Garuzz! We're thrilled to hear that you enjoyed the excellent facilities and stunning views during your stay. Thank you for your feedback regarding breakfast; we always strive to improve. We hope to welcome you back soon for an even better experience!
Hello Garuzz! We're thrilled to hear that you enjoyed the excellent facilities and stunning views during your stay. Thank you for your feedback regarding breakfast; we always strive to improve. We hope to welcome you back soon for an even… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe room, the beds and the view.
Internet access was unstable
Hello Evelin! We're thrilled to hear that you enjoyed the comfort of your room and the beautiful view. Thank you for your feedback, and we hope to welcome you back soon for another wonderful stay!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in July 2025
Verified reviewNice hotel. Amazing view.
Bedroom was too hot on the first night and using the pool was not so good experience…
Hello Priscila! We're thrilled to hear you had an amazing experience and enjoyed the beautiful view. Thank you for your feedback. We hope to welcome you back soon for another wonderful stay! Regards!!!
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewSmell in the bathroom
Hello Rohan! Thank you for your feedback. We're glad you enjoyed your stay overall. We appreciate your comments and will work on enhancing our services for your next visit. Looking forward to welcoming you back!
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewEverything
Nothing
Hello Michael! We're thrilled to hear that you had a perfect stay. Thank you for your kind words and for choosing us. We look forward to welcoming you back soon!
Reviewed: 6 June 2025 · Stayed in April 2025
Verified reviewWe loved our stay here - the room was so comfortable and spacious and we also had a little living room area in the entrance which we hadn't realised when we booked. The breakfast was impeccable - so much variety and everything was very fresh. Great view from the room across the lake and the location was ideal being only a couple of minutes walk out from the main shops.
The gym was small and not especially well equipped, and you can't really get more than a few people in it at a time. The pool was not as big as the pictures make out.
Hello Laura! We're thrilled to hear that you loved your stay and enjoyed the comfort of your room and the breakfast variety. Thank you for your feedback, and we hope to welcome you back for another wonderful experience soon!
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThis place was excellent. They had thought of every little detail. Incredible view over the lake, comfy bed, friendly staff, delicious breakfast and dinner. The pool and hot tub was incredible and open late enough for us to be able to make use of it which was exciting. Overall a wonderful experience.
Nothing. I wanted to stay longer.
Hello Katie! We are thrilled to hear that you had an excellent experience at our hotel. It's wonderful to know that you enjoyed the incredible view, comfy bed, friendly staff, delicious meals, and the pool and hot tub. We would love to welcome you back for a longer stay next time. regards
Hello Katie! We are thrilled to hear that you had an excellent experience at our hotel. It's wonderful to know that you enjoyed the incredible view, comfy bed, friendly staff, delicious meals, and the pool and hot tub. We would love to welc… Show more
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewBreakfast and cleanliness
….
Dear Mr. Luis Ernesto, we are delighted to hear that you enjoyed the excellent location of our hotel. We are glad that you appreciated the breakfast and cleanliness during your stay. Your positive feedback is truly appreciated. We will continue to strive for excellence in all aspects of our service. Thank you for choosing Hotel Cabaña del Lago, and we look forward to welcoming you back in the future. regards
Dear Mr. Luis Ernesto, we are delighted to hear that you enjoyed the excellent location of our hotel. We are glad that you appreciated the breakfast and cleanliness during your stay. Your positive feedback is truly appreciated. We will co… Show more
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewBeuautiful building
Can be updated
Dear Martha, we are thrilled to hear that you had a marvellous experience at our hotel. Your kind words about our customer service and food are truly appreciated. We are glad you enjoyed the beautiful building. We have noted your feedback about the need for updates and will take it into consideration for future improvements. Thank you for choosing to stay with us and we look forward to welcoming you back soon!
Dear Martha, we are thrilled to hear that you had a marvellous experience at our hotel. Your kind words about our customer service and food are truly appreciated. We are glad you enjoyed the beautiful building. We have noted your feedback … Show more