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Reviews of Cabañas Tokerau

Kahu Mahau s/n, 2770000 Hanga Roa, Chile

#36 of 53 hotels in Hanga Roa

Guests' Choice

Review score

Based on 19 hotel reviews

8.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    5.0

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Showing 1 – 19

  • Reviewed: 26 January 2025

    9.0
    A lovely stay on Easter Island
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Staying at Tokerau was a wonderful experience and the host family is very kind and welcoming. They were really helpful with tourist activities on the island as well! Definitely recommend!

    Stayed in January 2025

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The dogs! 4very loud and at times aggressive little monsters that even killed a young cat in front of us. Regular change of towels and a cleaning of the bathroom would have also been nice.

    Raul was a great host!!!!! The house was lovely, the location out of town but we could rent his cars.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Bungalow
    • Stayed 3 nights
    • Submitted via mobile

    Staff were fantastic and cabin was perfect for our needs

    Stayed in March 2024

  • Reviewed: 12 April 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Two-Bedroom Bungalow
    • Stayed 4 nights
    • Submitted via mobile

    Great lodges, very spacious. The staff was very friendlh

    Stayed in April 2023

  • Reviewed: 6 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was smelling badly due to poor canalisation. it was quite basic in principle, if one’s looking for comfort.

    excellent location, on the rim of the town, with a lot of green around and a view to the ocean. We got lucky by getting upgraded. That, plus friendly welcoming and treatment we owe to the owners. It was a lovely experience!

    Stayed in February 2023

  • Reviewed: 6 January 2023

    7.0
    A little disappointing, facility needs updating
    • Leisure trip
    • Couple
    • Bungalow (2 Adults + 1 Child)
    • Stayed 6 nights
    • Submitted via mobile

    The cabin was hot, they don't provide fans and the windows are small. It is a bit farther out of town than expected and not convenient to get anywhere without a car. The facility is a bit run down and the floor dirty. The bed is very old and could feel the metal springs underneath. There was very poor WiFi and lots of animal (mostly roster and dog) noise, however these last two are really true about almost anywhere in the island there is just no Internet and there are a lot of roaming dogs but since the windows always had to be open door to the heat, it accentuated the noise.

    It was easy to rent a car from the owner. The cabin was a good size for 2 people. There was good water pressure.

    Stayed in January 2023

  • Reviewed: 10 January 2025

    5.0
    Very friendly host and lovely outdoor facilities but the building we stayed in needs more attention.
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Worn out facility that needs to be updated. Cleanliness was poor. We needed more amenities like soap, paper products, and more than two towels per person for a five night stay. The mattress was old and lumpy. A cleaning person arrived as we checked out. We would have cleaned it ourselves had we ample cleaning supplies.

    There was enough space for two people. The common area was good! The owner and staff were so friendly and helped us very much. Grounds were very pleasant. Privacy was not an issue. Our host made sure we saw everything possible on Easter Island!

    Stayed in January 2025

  • Reviewed: 12 October 2024

    3.0
    Stay at Cabañas Rapua instead.
    • Leisure trip
    • People with friends
    • Superior Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Pretty much everything. Bad communication, misleading booking process, choppy and plain rude back and forth to understand car rental, cabaña layout, etc. Zero details in the room (water for purchase, etc)

    A little deceptive as you think you are booking something, then you get something else. It was a good location and price for both of us, but our stay was full of miscommunication with the owners and overall a pretty poor stay. The best part? We had to move to the nearby Cabañas Rapua for the last three nights and it was awesome.

    Stayed in October 2024

  • Reviewed: 6 June 2024

    10
    An amazing option for staying on the island with fantastic staff and a cozy welcoming place
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 3 nights

    If they could fix or ask their neighbour to fix the slamming door or roof at night that would be amazing as it did keep waking us up throughout the night which was a shame as we slept amazing otherwise

    The people who run this place are amazing, so friendly and welcoming it feels like you're in your own home. The place is beautiful and well located a short drive to the main high street. The room was cozy and bed very comfortable which combined with pitch blackness meant we slept very deeply. We we're collected from the airport and shown around town which was helpful and they rented us a great car and helped us with tours of the island, all very accessible and easy. This is a great option for couples, families or anyone traveling to Hanga Roa

    Stayed in June 2024

  • Reviewed: 21 April 2024

    10
    A very good experience in Rapa Nui
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    We really liked the couple who hosted us, they are very helpful people and helped us with everything we needed. The cabins are very confortable, clean and have everything you need for a good stay.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    1.0
    Terrible Experience at Cabañas Tokerau, Hanga Roa
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 6 nights

    I wish I could give zero stars. Our family trip to Cabañas Tokerau in Hanga Roa was far from the tranquil getaway we anticipated; it was a disaster. The cabins, misrepresented by outdated online photos, are not only aged but are also in a severe state of neglect. Upon arrival, a foul odor from the bathrooms was overwhelming, indicative of the poor cleaning standards and general disrepair of the place. Despite advertised amenities, Wi-Fi was non-existent. The owners' evasion tactics—giving incorrect or misspelled passwords, and even disconnecting the cable after finally giving in—were beyond frustrating. The disregard for cleanliness extended outside, with dog feces scattered around, and no attempts made to address it. The situation was exacerbated by the cabins’ leaking roofs during rain—a known issue blatantly ignored by the owners. The state of the floor was a clear indicator that the leaks weren’t new, yet the husband denied any knowledge while the wife claimed they were “monitoring” it. This blatant lie only added to our disappointment. Interactions with the owners were fruitless; they showed a complete lack of professionalism and honesty, even over something as simple as Wi-Fi access. This deceitful behavior, coupled with a blatant disregard for guest comfort and satisfaction, was appalling. To make matters worse, the AC in one of our cars didn’t work, further diminishing our experience. Cabañas Tokerau's interest lies in deceiving its guests rather than providing a memorable stay. I strongly advise against staying here. There are numerous authentic and welcoming alternatives in the area that are more deserving of your time and money. Avoid Cabañas Tokerau at all costs.

    Stayed in April 2024

  • Reviewed: 16 February 2024

    10
    Idyllic property with a beautiful walk to hanga roa
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing to fault

    Everything, hosts fantastic, rooms spotless. Everything I would expect with a lodge on Easter island.

    Stayed in February 2024

  • Reviewed: 5 January 2024

    10
    Eduardo was the perfect host and now I class as a friend for life. The whole family who run this business treated me as
    • Leisure trip
    • Solo traveller
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing, it was peaceful and perfect.

    A little slice of Heaven.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are many reasons to travel: We enjoy good people. Edwardo and family made us feel like favorite relatives. I also think we had the best tour experience of anyone on the Island . And their restaurant was amazing too!

    Stayed in December 2023

  • Reviewed: 10 September 2023

    10
    Mana Recharge
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The ocean view was magnificent and the staff was warm and welcoming. It was really nice to be close to the town but not too close so that we could enjoy privacy and walk to the shore to enjoy a romantic starlit night.

    Stayed in September 2023

  • Reviewed: 24 April 2023

    4.0
    very disappointed that there’s no English speaking staff. the only person in charge during the day does not live in the
    • Leisure trip
    • Family with young children
    • Two-Bedroom Bungalow
    • Stayed 1 night
    • Submitted via mobile

    no door locks, keys. dogs barking and licking people. not enough bedding in cold night. no English speaking staff. no one arranges tour guides.

    close to some ahus

    Stayed in April 2023

  • Reviewed: 16 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 11 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Bungalow
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2024

Showing 1 – 19

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