There was not much running water to take a shower in the evening. It improved in the morning.

Excellent location and nice view from the window. Good facilities. Clean place.

Stayed in February 2025

Seems old

Very good location

Stayed in February 2025

The carpet is old

Great location. Close to bus terminal and shopping. Bathroom is very clean.

Stayed in January 2025

The WiFi was terrible. It dropped out completely and didn’t reach the room. We had important stuff to do for our trip and had to sit down in the corridor by the router in order to do it. A great shame because it was otherwise a fantastic hotel.

Really nice room. Bigger than we expected. Comfortable bed and sofa. Nice sea view. Hot shower. Kitchen was tiny and had basic equipment but enough that we could have cooked a meal if we had wished to do so. Secure underground parking for our motorbikes. Breakfast was brought to the room. The lady on reception was super helpful on our last day as we had the overnight ferry. She let us keep our motorcycles and gear at the property until early evening. That was very much appreciated.

Stayed in January 2025

Mattress

Location and staff

Stayed in December 2024

No comment

The staff were helpful and kind. Location was pretty good, 30min from airport. Lots of local restaurants and walking areas. But really not much else to do here.

Stayed in February 2024

The WiFi was a bit slow but then I am Irish and we have the very best superfast WiFi so every other WiFi seems slow. I also felt the crockery was very limited as I was trying to make overnight oats and quite honestly the cups and bowls were pretty sad. There was no coffee machine which is unusual at this price point although we have taken no chances and have a travel Aeropress.

Ecvellent location convenient for the city centre and promenade. It has modern, well decorated and very clean apartments.

Stayed in February 2024

We stayed at the weekend and a nearby nightclub didn't turn off the music until 5am. Not the fault of this hotel, but worth noting if you're a light sleeper.

Well located by the waterfront and a short walk to restaurants and bars. Secure basement parking is available. Wifi worked well, and there were seasonal decorations up which looked great. Staff were friendly and helpful.

Stayed in December 2023

It is a good price but it feels like it needs a facelift. Corridors and rooms feel a little dingy; our room was a little musty; the upholstered furniture could use either a deep cleaning or a deposit; and the mattresses should be encased. Nothing felt “dirty” and the housekeeping staff works hard, but things just felt old and well-used.

Just what you need for a night in puerto montt. very spacious rooms at a very decent price. the staff is very kind and helpful.

Stayed in February 2023

Large, comfortable room with nice views and a kitchen. The staff was great! I appreciated the free parking garage. Easy walk to restaurants, shops and the water front.

Stayed in March 2023

Carpet

Very nice view to the sea

Stayed in January 2023

Water needs to be hotter WiFi needs improvement

Great view of the waterfront with interesting windows. jacuzzi tub and shower kitchen including refrigerator dish ware and cooking utensils large TV Huge room including couch and table and tons of storage Excellent value

Stayed in January 2023

bit of traffic noise but not too bad

huge room with kitchenette and en suite

Stayed in November 2022

Because they have two receptions. The first one is on the entrance, they will usually greet you and yell you to go to the 7th floor which is the main reception, which is fine. As in the UK in ibis hotels and some, they don't have a reception at the bottom. They just twl you to go to the higher floors reception, so I really liked that they had somebody to greet you. However, be warned they sometimes close that first receptions doors with l A black gate. So if you are going to be leaving early or arriving late, it's best to let them know in advance. As the second reception which is the main reception I think is 24/7, however. I did almost get locked in/out a couple times when I noticed the door was locked. But they were okay as they where there and let me in/out. It's a brilliant place to stay and highly recommend it.

I loved the accommodation, and I absolutely loved bed the room and the area. The room I had was situated on the 8th floor, very good size and it was literally opposite the famous sculpture on the sea front. Forgive me I forgot the name of it. But it was beautiful. Very safe area as well and it's close to the bus station, sea front and beaches and shops. They do have an option of a breakfast but because it came with a kitchenette, I didn't take my option of the breakfast. Also they clean the room everyday which is nice.

Stayed in March 2025

Nothing

Spacious with a kitchen. Location

Stayed in March 2025

Staff were very kind and helpful to me

Stayed in April 2024

The discomfort of the furniture/bed. It felt like an old hotel that needed an upgrade. Plus, the older woman who worked the night shift at the reception desk was really unfriendly. All the other staff were great.

The bed was put in an alcove and it was hard for me to get out of bed without hitting my head.

Stayed in February 2024

Old property, stinking carpets. It is ok for families since rooms are big with attached kitchen etc

Location

Stayed in December 2023

The interier has probably seen better days, everything (wardrobes, chairs, windows...) Is a bit wobbly.

Situated in the center of the town. Equipped with a little kitchenette. Great views (8th floor). They offers their own airport transfer for a fee.

Stayed in November 2023

The bathroom was very small, the toilet kept having problems - the water kept running and we kept having to fix it. The refrigerator had a small freezer compartment, but it was missing the door, so everything in the fridge froze. One of our party was a vegan and we had bought a huge amount of fruit and vegetables, which were basically ruined after being in the fridge overnight. The wifi only worked properly in one part of our room, but other members of our party in another room couldn't use the wifi at all. We didn't have breakfast included.

The staff were friendly and the beds were comfy. Very good location. Kitchenette was suitably equipped.

Stayed in February 2023

All good

I had a kitchen living room clean bath and for the price it was very exceptional.

Stayed in January 2023

There are no comments available for this review

Stayed in May 2025

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024