Reviews of Hotel Antumalal 5 stars
Km 2 Camino Pucon, Villarrica, 4920000 Pucón, Chile

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Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewWhat didn’t we like! The entire team at Hotel Antumalal was so wonderful and accommodating. If you’re looking for a place where the staff truly goes the extra mile, this is it. I cannot recommend this hotel highly enough. Astonishing views, epic sunsets and carefully thought modernist architecture. All of this in a nature-blessed environment and peaceful location. And we had our two young boys with us and the entire staff was so incredibly kind & welcoming! Not to mention the amazing breakfast spread!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 14 June 2025 · Stayed in April 2025
Verified reviewReviewed: 20 May 2025 · Stayed in April 2025
Verified reviewFantastic service. Great location. Staff all go out of way ie chopping wood for our fire in lodge when we ran out.
All good.
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewLocation, nature, gardens, food
A bit noisy with big family groups
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewExcellent view from the front, you could stay in the room all day. Very comfortable and clean. Great breakfast with fresh cooked eggs. The best place for family’s vacation in Pucon.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewBeautiful gardens, original architecture, lake views. The room was spotless and very comfortable. The stocked fireplace in our room was a nice touch that we used every night. We ate at the restaurant one night and the food was very good and the pricing fair for the area.
We thought there were a few touches that could take this place from “good” to “great”. The breakfast was super basic and we thought that was a shame considering all the great fruits, kuchen, homemade bread, etc. that you can find from the local area. The pool/spa area really needs to be refurbished, the jacuzzi was lukewarm-warm at best and a bit dirty. For having private lake access it’s also a bummer there aren’t chairs or umbrellas down there to enjoy the lake.
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewRustic , no people, location, view, staff
Getting a bit tired need to tidy up some joinery, buildings showers, irrigation needs automation. Carting hoses around is ridiculous.
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in November 2024
Verified reviewEverything was more than perfect!!!
Everything was more than perfect!!!
Reviewed: 13 December 2024 · Stayed in November 2024
Verified reviewReviewed: 12 December 2024 · Stayed in December 2024
Verified reviewStaff, restaurant, rooms, view, facility
We liked it all
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewReviewed: 20 November 2024 · Stayed in November 2024
Verified reviewFabulous 1950ties architecture, great quiet location on the lake. Excellent restaurant. Very comfortable bed.
The breakfast was a little bit basic.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewI like the architecture (Bauhaus) and the fact that people take care of it. It’s not cheap but all facilities are treated in a sustainable way. Something I miss often in Chile.. I feel very comfortable in this famous location with all these friendly people.
There is nothing to complain
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewAll great ! We love this place !
All great ! We love this place !
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewEverything. Great views every where in the property.
Nothing to say here
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewUnique place with interesting story, friendly und professsional staff with Gloria and Miguel.
Reviewed: 25 May 2024 · Stayed in May 2024
Verified reviewService, gardens, views
Na
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewReviewed: 25 April 2024 · Stayed in April 2024
Verified reviewThis is a very special boutique hotel located in a privileged position on the lakes. The views are spectacular from all main guest areas. The staff are very helpful and the food was good.
Nothing
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewThe views the quirkiness and the architecture.
The spa needs a complete overhaul. No one told us the jacuzzi and hot tub weren’t working and the outside bit of ppl was dirty. Tired looking.