Reviews of Serene Holiday Home
Matavera Road, Matavera, Rarotonga, Cook Islands

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Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThere was nothing to fault, even though we had some rainy days we were still snug and warm on the deck with big comfy chairs. We loved the moko whanau. There were plenty of pillows to find one that suited and blankets which weren’t needed. The AC was great.
We didn’t like leaving.
Reviewed: 17 May 2025 · Stayed in May 2025
Verified reviewEverything about this property was Amazing. Communication with host was amazing, and lots of small extras that made the trip top notch. The property was clean tidy and well organized, in a fabulous location.
We’re so happy to hear you and your family had such a fantastic stay and appreciated the communication, cleanliness, and little extras. It was a pleasure hosting you, and we’d love to welcome you back anytime!
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewIt was beautifully maintained The pool was perfect It had everything we needed The hosts were welcoming and available if we had any questions
Nothing
Kia orana Toni, Thank you for your amazing review! We’re so glad you enjoyed the pool, felt welcomed, and had everything you needed. It was a pleasure hosting you — we’d love to welcome you back anytime! Meitaki Ma'ata
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe pool was amazing, very private. It's big enough for 3 teenagers to play. Short walk to beach for more swimming and great accessibility to Muri beach for excellent snorkeling.
Roosters added a touch of home.
Kia Orana Kathleen, Thank you so much for your wonderful feedback and for highlighting the pool, location, and snorkeling access. We're glad your family enjoyed the space! We understand that the local roosters can be a bit vocal at times — they truly are part of island life. We appreciate your 10/10 ratings across all categories and hope to welcome you back again soon!
Kia Orana Kathleen, Thank you so much for your wonderful feedback and for highlighting the pool, location, and snorkeling access. We're glad your family enjoyed the space! We understand that the local roosters can be a bit vocal at time… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewThis was our home away from home. It had everything we needed and more to make our stay comfortable. The pool is such a well-thought addition to the home, especially when needing a quick cool down in the warm tropics of Rarotonga. Violet and Willie have been amazing hosts with great communication throughout our stay. The location was great as we had planned activities in surrounding districts. As burger connoisseurs, Vili’s burger joint and a gas station is within walking distance, making this the perfect location for us! Our group absolutely loved our stay and agreed will definitely be booking Serene Holiday Home on our next trip to Rarotonga.
Kia Orana Christina, Thank you for your lovely review! We're so glad you enjoyed the pool, location, and your overall stay. It was a pleasure hosting you, and we truly appreciate your kind words. We'd love to welcome you back on your next trip to Rarotonga!
Kia Orana Christina, Thank you for your lovely review! We're so glad you enjoyed the pool, location, and your overall stay. It was a pleasure hosting you, and we truly appreciate your kind words. We'd love to welcome you back on your n… Show more
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewBeautifully maintained, near to shops and beach. Home was equipped with everything you could need. Fabulous friendly owners, made our stay wonderful.
Nothing
Kia orana Carolyn, Thank you so much for your wonderful comments and for choosing to stay with us! So lovely to hear that you created memorable experiences at our home and appreciated the convenience and amenities. It was a pleasure hosting you, and we hope to welcome you back soon for another fabulous stay! Meitaki Ma'ata, William & Violet
Kia orana Carolyn, Thank you so much for your wonderful comments and for choosing to stay with us! So lovely to hear that you created memorable experiences at our home and appreciated the convenience and amenities. It was a pleasure host… Show more
Reviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 10 September 2024 · Stayed in August 2024
Verified reviewI cannot fault anything about this property. This beautiful home is located in a quiet area approximately 100 metres from the main road and just as described, boasts stunning garden and mountain views. A very clean and comfortable property that features a spacious balcony. It is equipped with everything you need including super comfy beds which for us is an important factor and, WIFI that was installed just before we arrived. Wills and Vi are extremely friendly and communication with both of them was effortless. After securing this booking we were offered free accommodation which we declined, and upon arrival at the property it was clear to all of us that we had made the right decision. We travelled as a group of 5, four family members and a friend and we all concluded that we would book this property again when we return.
Nothing
Kia orana Angela, Thank you so much for your review! We are happy to hear that you and your group had such a wonderful experience at Serene Holiday Home. We truly appreciate you choosing to stay with us and for taking the time to share such detailed feedback. We look forward to welcoming you and your family again in the future. Meitaki Ma’ata
Kia orana Angela, Thank you so much for your review! We are happy to hear that you and your group had such a wonderful experience at Serene Holiday Home. We truly appreciate you choosing to stay with us and for taking the time to share s… Show more
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 4 June 2024 · Stayed in June 2024
Verified reviewHouse was really well equipped, very clean and tidy. Location was great.
We appreciate your kind words and for taking the time to share your experience! It was our pleasure to host you. We also wanted to share some exciting updates! We now offer free unlimited Wi-Fi at the property, so guests no longer need to purchase access from nearby shops. Additionally, we've recently added a swimming pool (Jan2025), perfect for cooling off and relaxing during your stay. We hope to welcome you back in the future to enjoy these new amenities.
We appreciate your kind words and for taking the time to share your experience! It was our pleasure to host you. We also wanted to share some exciting updates! We now offer free unlimited Wi-Fi at the property, so guests no longer need t… Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThe property was perfect for our needs. Very clean and spacious - the garden was huge and the deck was lovely to have our breakfast on. Very responsive host too. Would highly recommend !
Just one thing to note is that on the Cook Islands you need to buy wi-fi at the nearest shop and connect it yourself. There is no wi-fi and password at the home but this wasn’t an issue for us as the shop is a short 5 minute walk away. Just so future guests know especially if you’re arriving in late !
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you enjoyed your stay and appreciated the spacious home, beautiful garden, and deck. It was truly our pleasure to host you. We also wanted to share some exciting updates! We now offer free unlimited Wi-Fi at the property, so guests no longer need to purchase access from nearby shops. Additionally, we've recently added a swimming pool (Jan2025), perfect for cooling off and relaxing during your stay. We hope to welcome you back in the future to enjoy these new amenities. Thanks again for your wonderful review and recommendation!
Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you enjoyed your stay and appreciated the spacious home, beautiful garden, and deck. It was truly our pleasure to host … Show more
Reviewed: 27 April 2024 · Stayed in April 2024
Verified reviewNice people to deal with, friendly and good place to go with your kids.
All good
Kia orana Yan, Thank you so much for the review score of 10. We're happy to know you found our place well-suited for families. We always strive for excellence, and your feedback on cleanliness and location is incredibly valuable to us. We would love to hear more about your experience to understand how we can elevate our cleanliness to match the high standards we aim for in all areas. Could you please provide us with more details about what aspects you think we could improve? Your input will help us ensure an even better stay for all our guests in the future.
Kia orana Yan, Thank you so much for the review score of 10. We're happy to know you found our place well-suited for families. We always strive for excellence, and your feedback on cleanliness and location is incredibly valuable to u… Show more
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewnice and quiet location away from the noise of street cars, suit its Name Serene comfortable holiday home.. Iwill recommend it to our friends.
Thank you, June, for your kind words and for recommending us. We're thrilled to hear you enjoyed the serenity of our holiday home. We look forward to the opportunity to welcome you back, as well as any friends and family you bring along, assuring you once again of the peaceful and restful experience that you found so enjoyable. Meitaki,
Thank you, June, for your kind words and for recommending us. We're thrilled to hear you enjoyed the serenity of our holiday home. We look forward to the opportunity to welcome you back, as well as any friends and family you bring alo… Show more
Reviewed: 7 December 2023 · Stayed in December 2023
Verified reviewLarge private property, safely away from the main road, great for young children, so much space to run around in and play, facilities and all the little extras that were added made it a wonderful accommodation, bbq, multiple sun beds, beautiful outdoor settings, exceptional 360 views, complimentary condiments. Great air flow, that aircon wasn't needed (even though it was available) just an all over outstanding accommodation. Great communication with owners, always replies within a very quick timely manner.
Being woken up at 4.30am by all the local roosters (absolutely no fault of the accommodation just the natural Island way lol)
Kia orana Samantha, Thank you for your amazing review and the top marks across all categories. We are grateful to hear that we provided a spacious and enjoyable retreat for your family, complete with all the necessary amenities and comforts. Your appreciation for the 360 views, outdoor setting, and the additional features we offer is much appreciated. We're also thrilled to know that our communication and service met your expectations. Your feedback is invaluable and it reinforces our commitment to creating a memorable experience for our guests. Regarding the roosters, their early morning calls are indeed part of the island's natural charm, although we understand it can be an unexpected wake-up call. We hope it added to the authenticity of your island experience. We hope to welcome you and your family back to our little paradise for another serene stay.
Kia orana Samantha, Thank you for your amazing review and the top marks across all categories. We are grateful to hear that we provided a spacious and enjoyable retreat for your family, complete with all the necessary amenities and comfort… Show more
Reviewed: 18 October 2023 · Stayed in October 2023
Verified reviewThe property was well equipped and had everything we needed. 3 large bedrooms with spacious storage and a great outdoor deck. Quiet and had alot of privacy.
N/A
Kia orana Maxine, We appreciate your wonderful review! So glad to hear you and your family enjoyed your stay at Serene Holiday Home. Your feedback means a lot to us. Looking forward to hosting you again! Meitaki Ma'ata,
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewThis beautiful home is away from the road, which means it's quiet, apart from the wandering roosters 🤣 We were given clear instructions on how to find the house and how to access it once we arrived, payment process was also straightforward. There was a welcome pack, which included a large bottle of water, cereal, and cartons of milk, which was awesome. It is great to have the use of a washing machine, and there's also a dryer if desperate. It was so nice meeting Willie on our 2nd day who dropped off a pawpaw, yum! 😋 The house is only a couple of years old, so it is really lovely and modern, beautiful bathroom with a rainfall shower head. Loved the sun loungers on the huge deck. We were glad there were extra blankets as it was a bit chilly the first two nights. Also only a few minutes walk to the nearest bus stop and also the closest convenience store.
There was no gas in the gas bottle for the BBQ, we didn't realise this until we went to use it close to the end of our stay. The roosters, but hey, it's Rarotonga!
Kia orana Brenda, We appreciate you taking the time to share your feedback. It's wonderful to know that you had an enjoyable stay. We extend our sincere apologies for the oversight regarding the empty gas bottle for the BBQ. We regret any inconvenience caused, as we would have gladly ensured its refill for your use on the front deck. Thank you for choosing to stay with us. We hope to welcome you back to Rarotonga soon. Kia Manuia
Kia orana Brenda, We appreciate you taking the time to share your feedback. It's wonderful to know that you had an enjoyable stay. We extend our sincere apologies for the oversight regarding the empty gas bottle for the BBQ. We regret any… Show more
Reviewed: 22 September 2023 · Stayed in September 2023
Verified reviewFantastic new property with all the amenities, lovely big front yard that our toddler really enjoyed. Awesome accomodating hosts. Will definitely book again.
Kia orana Graeme, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you found our property fantastic and enjoyed the amenities. Wishing you and your family all the best!
Reviewed: 3 August 2023 · Stayed in August 2023
Verified reviewThe house had everything you needed and more. Was comfortable and modern. Easy to find with the instructions given. Lovely front lawn for activities and spacious house. Willie was lovely and so helpful! Especially when we got a flat battery on our hire car - he came straight away. Very impressed!
It was great all around. Only thing I didn’t think to bring was a hair dryer but that’s all.
Kia orana Holly, Thank you for choosing to stay with us and for taking the time to share your feedback. We truly value your input as it helps us improve and deliver better experiences in the future. Should your travels bring you back to Rarotonga, we would be absolutely delighted to host you again and provide you with an even more exceptional stay. Wishing you all the best on your future journeys!
Kia orana Holly, Thank you for choosing to stay with us and for taking the time to share your feedback. We truly value your input as it helps us improve and deliver better experiences in the future. Should your travels bring you back to R… Show more
Reviewed: 12 July 2023 · Stayed in July 2023
Verified reviewWe stayed at Serena holiday home for a week.The house is well-equipped with everything you need. It was very clean and comfortable. The hosts are very helpful and easy to communicate with. The house is located not far from a popular Muri beach, supermarket, bus stop and a great burger place, which was very convenient. The neighbors were also very helpful and friendly. I would definitely stay at Serene holiday home aging!
Kia orana Anna, Thank you so much for taking the time to write such a positive review of your stay at our holiday home. We are thrilled to hear that you enjoyed your time with us and that our amenities met your expectations. We appreciate your kind words and hope to have the opportunity to host you again in the future. Thank you for choosing our holiday home for your stay. Best regards, Willie
Kia orana Anna, Thank you so much for taking the time to write such a positive review of your stay at our holiday home. We are thrilled to hear that you enjoyed your time with us and that our amenities met your expectations. We appreciat… Show more
Reviewed: 1 July 2023 · Stayed in June 2023
Verified reviewRelaxed comfortable atmosphere, comfortable beds. Very clean.
Outdoor couch for table needs replacing. Very hard to find property at night.
Reviewed: 8 May 2023 · Stayed in May 2023
Verified reviewfrom the moment we booked all the way to the moment we left communication with our hosts were incredible. facilities were as described and overall our time here had no faults. would definitely recommend this place to others and stay again in the future.
Kia orana Kiara, We appreciate you taking the time to leave us a wonderful review. We're so happy to see that you and your family have enjoyed your stay and time here in Rarotonga. Meitaki Ma'ata
Reviewed: 23 April 2023 · Stayed in April 2023
Verified reviewLots of space for a larger family, great deck with Weber bbq. Comfortable beds and outdoor dining. Shower was roomy, tiled really nice. Loved having a washing machine and dryer too. Property itself is really spacious and secluded with a beautiful backdrop of the mountains. Serene is an accurate description.
Indoor dining was a bit lacking for when it's not the best conditions for outside. The local dogs can be intimidating especially at night time they roam around and can be territorial, one stole my shoe over night from off our varandah and I had to stealthy get it back after looking everywhere for it. Kinda funny on reflection. But does mean at night time if you want to get clothes up or off the clothes line for example or it can be quite scary.
Thank you Kalem, we appreciate you taking the time to leave us a review and provide valuable feedback. We will continue to inform guests to refrain from feeding roaming dogs and including cats that roam onto the property as it encourages them to return and again becomes a nuisance for other guests. Meitaki Ma’ata
Thank you Kalem, we appreciate you taking the time to leave us a review and provide valuable feedback. We will continue to inform guests to refrain from feeding roaming dogs and including cats that roam onto the property as it encourages t… Show more
Reviewed: 14 April 2023 · Stayed in April 2023
Verified reviewthis accommodation is outstanding for a very reasonable price. beautiful scenery surrounded by farming lands, neighbours are far enough away to feel like you have your own little slice of paradise surrounded by flowers and grass for the kids to run around on. close enough to hear the ocean in the night and feel the breeze on the huge deck, fabulous communications from the owners who were extremely accommodating to our needs, wifi is easy to purchase from the KAPS (shops are walking distance) so the kids could chill out to some Netflix after a long day in the sun exploring the reefs. beautiful bathroom and styling through out, easy to keep clean and tidy, comfy beds, aircon is available for a small extra cost which was a bonus because we didn't think there was any aircon when we booked and it came in handy on hot nights and the more humid days..... take a minute to look up at the stars on a clear night it is something we dont get to see back home it is stunning too. I could go on about how great our accommodation was, all our families that came to visit thought ours was the best so ill leave it at that we will book here again, 100%
Thank you very much Jessica for taking the time to write such a wonderful review we appreciate this very much. Hope you had such an amazing time in Rarotonga. Meitaki Ma'ata