Reviews of Ibis Styles Abidjan Plateau 3 stars
07 Boulevard Roume, Le Plateau, 1185 Abidjan, Côte d'Ivoire
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Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewthe location was ok
The fact that you do not have a universal socket that can allow different types of plug types and customers are forced to buy one. this is not good for the hospitality business, your customers should be comfortable. we used a different hotel before moving to Ibis it was almost a regret that we did, the other hotel was much cheaper and had complementary items in the accommodation readily available from toothbrush to combs amongst others
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewThe breakfast was ok
Nothing really
Dear Oluwafisayomi, Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our staff. Your comments are valuable to us as we strive to improve our services. Best regards, ibis Styles Abidjan Plateau
Dear Oluwafisayomi, Thank you for your feedback regarding your recent stay with us. We appreciate your kind words about our staff. Your comments are valuable to us as we strive to improve our services. Best regards, ibis Styles Abidjan Pl… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe staff were really friendly
There was a water issue. The entire Sunday the hotel had no water and also turns out my room was not getting water. The aircon was also not working well - it didn’t cool the room which was extremely musty I alerted the staff on this but didn’t get a room change
Dear Diana, Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the water issue and the air conditioning in your room. We appreciate your kind words about our staff, but we regret that your concerns were not adequately addressed during your visit. Your comments are valuable to us as we strive to improve our services. Best regards, ibis Styles Abidjan Plateau
Dear Diana, Thank you for your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the water issue and the air conditioning in your room. We appreciate your kind words about our staff, but we… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewThe property is really good, beautiful designs, clean and really friendly staff. The staff went above and beyond and we want to thank all, especially Naky, for making our stay at Ibis a great experience.
NA
Thank you for choosing the Ibis Styles Abidjan Plateau during your visit to Abidjan. We will share this review with our teams for whom the mean motivation is the satisfaction of our clients. See you soon on one of your next trips!
Reviewed: 14 February 2025 · Stayed in February 2025
Verified reviewGood location. Room USB sockets do not work
USB sockets do not work
Thank you for choosing the Ibis Styles Abidjan Plateau during your visit to Abidjan. We will share this review with our teams for whom the mean motivation is the satisfaction of our clients. See you soon on one of your next trips!
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewI booked this hotel for the only reason that it is in walking distance to the headquarters of my workplace, whereto I had to undertake a business trip.
There was no WiFi. I don't mean to say "The WiFi was bad" or "The WiFi was sometimes not available". I mean it when I say "I had no WiFi during my entire stay". Staff were friendly, acknowledged that they have a serious WiFi problem, but were incapable of remedying the problem in whatever way, although I signalled the problem to them every day. As a result, I had to stay at the office until midnight each day. The price of the hotel includes "free WiFi on the entire premises", which was not delivered. They refused to reimburse part of the cost. Apart from the non-existing WiFi, the room I got (306) was tiny.
Dear Thomas, I'm pleased to announce that we are currently in the process of modifying the entire Wifi distribution system to optimise the Internet broadcast. All the best
Reviewed: 1 February 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in December 2024
Verified reviewReviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewMy name didn't appear on the list to have breakfast despite having paid the full amount .when I enquired I was told that Booking.com did not indicate that I can have breakfast. I have been using Booking .com to book for hotels and never experienced this. It was rather dissapointing and I think the best way is to cease membership.
spend hours and hours without electricity and internet connections was very poor
Dear Guest, We will certainly communicate with our teams to bring correctives actions on the various points raised for the reception. Thanks once more for sharing with us. Regards
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewLocation and service
Prices of food
Thank you for choosing the Ibis Styles Abidjan Plateau during your visit to Abidjan. We will share this review with our teams for whom the mean motivation is the satisfaction of our clients. Regarding the price of food, we will work on it to find a new menu proposal. See you soon on one of your next trips!
Thank you for choosing the Ibis Styles Abidjan Plateau during your visit to Abidjan. We will share this review with our teams for whom the mean motivation is the satisfaction of our clients. Regarding the price of food, we will work on it t… Show more
Reviewed: 17 October 2024 · Stayed in September 2024
Verified reviewThe breakfast is good. the ongoing construction in the hotel affecting the comfort and maybe the variety of choices presented
it was dusty and noisy because of ongoing contraction. This was not the case with my previous stay
It was a real pleasure to welcome you, and your comments your comments have encouraged us to continue our quest for quality of service. quality of service.