Reviews of BEATUS Wellness- & Spa-Hotel 5 stars
Seestrasse 300, 3658 Merligen, Switzerland

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBeautiful location, very clean, great facilities
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewthe hotel is located in a beautiful area with amazing views all around not bad the room was comfortable and wonderful and beautifully designed
Dear Guest, Thank you very much for taking the time and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to welcoming you back to Merligen! Sebastian Moser and the BEATUS Crew Sebastian Moser General-Direktor
Dear Guest, Thank you very much for taking the time and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to w… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewEverything! Staff was incredible! Great food and pampering.
Dear Guest, Thank you very much for taking the time and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to welcoming you back to Merligen! Sebastian Moser and the BEATUS Crew Sebastian Moser General-Direktor
Dear Guest, Thank you very much for taking the time and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to w… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe beautiful location, all the staff were very welcoming, friendly and helpful. The food was excellent. Idyllic views. Spotlessly clean everywhere. Spa and pool area was fantastic. One of the finest hotels we’ve ever stayed at.
Can’t think of anything we didn’t like- which is unusual!!
Dear Guest, Thank you very much for taking the time and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to welcoming you back to Merligen! Sebastian Moser and the BEATUS Crew Sebastian Moser General-Direktor
Dear Guest, Thank you very much for taking the time and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to w… Show more
Reviewed: 3 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified reviewEverything was lovely, staff were very friendly
The A/C was not working well, feedback was given to the hotel and they came to fix it and they brought portable a/c till they finished fixing it
Dear Ali Al Rahma Thank you very much for taking the time to complete our questionnaire and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best and good health — we look forward to welcoming you back to Merligen! Sebastian Moser, Susanne Luginbuehl, Ivo Holenstein & the BEATUS Crew
Dear Ali Al Rahma Thank you very much for taking the time to complete our questionnaire and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. Wishing you all the best an… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewThe location and the view were excellent — very scenic and convenient. The service in the restaurant was also great; staff were attentive and the overall dining experience was enjoyable.
The staff at the reception could be more friendly and welcoming. In particular, a lady named Lanz was not friendly during our interaction. Another staff member at the reception, named Jeel, seemed willing to assist us, but Lanz told her not to Additionally, we had booked a room with one large double bed, but were instead given a room with two single beds. This did not meet our expectations, and no explanation or resolution was provided at the time. We hope the management can take this feedback constructively to improve guest experience moving forward. which was disappointing.
Dear Guest, Thank you very much for taking the time to complete our questionnaire and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. We apologize for the service at reception. This process does not meet our standards. We can definitely do better. Wishing you all the best and good health — we look forward to welcoming you back to Merligen! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein & the BEATUS Crew
Dear Guest, Thank you very much for taking the time to complete our questionnaire and for giving us such a great rating. We truly appreciate it! We're delighted to hear that you enjoyed your stay with us. We apologize for the service at re… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewThe view from our balcony was very nice and so was the service and staff.
Hotel was nice but not modern and a bit outdated. Expected more from a 5 star especially for the price we paid.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein & the BEATUS Crew
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 March 2025 · Stayed in January 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewBeautiful location with great views of the lake. The food was amazing. Sauna and swimming pool were of very high standards. The staff really make an effort to help you enjoy the place. The bar had amazing cocktails and we really enjoyed the walks and boat trip organised by the hotel.
Reviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewEvery thing
Dear muhammad avais ibrahim Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the entire BEATUS Crew
Dear muhammad avais ibrahim Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the… Show more
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewThe view . The staff . The breakfast .
The bed was not comfortable. Two single beds joined together! No available queen bed!
Dear Hussain Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the entire BEATUS Crew
Dear Hussain Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the entire BEATUS … Show more
Reviewed: 7 December 2024 · Stayed in December 2024
Verified reviewReviewed: 29 November 2024 · Stayed in September 2024
Verified reviewReviewed: 28 November 2024 · Stayed in November 2024
Verified reviewReviewed: 12 November 2024 · Stayed in November 2024
Verified reviewvery welcoming staff, great facilities. loved the outdoor saltwater swimming pool. Nice dinner experience.
nothing worth mentioning
Dear Bader Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the entire BEATUS Crew
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewWould love if tea ,coffe and refillable water included.
Dear Fidelma Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the entire BEATUS Crew
Dear Fidelma Thank you for your visit and your review about your stay. We wish you all the best and look forward to seeing you again on Lake Thun! Sincerely yours, Sebastian Moser, Susanne Luginbühl, Ivo Holenstein and the entire BEATUS Cre… Show more
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewReviewed: 5 September 2024 · Stayed in August 2024
Verified review