Not all of the plug sockets worked, but not really an issue!

Air conditioning worked and room was fairly spacious for 3 people. Conveniently located for Balerna station (if arriving from the station the “front” door is around the back, not on the main road!)

Stayed in August 2025

The air-conditioner was noisy. Traffic noise was noticeable at moments.

Conveniently located near transport axis, for quick access and quick continuation of travel, Though "unmanned", check-in and key-retrieval were easy.

Stayed in July 2025

Very good hotel in an excellent location in southern Switzerland just after crossing the border from Italy, perfect for an overnight stop while driving north. 24h check-in and free parking on-site make it an excellent choisce.

Stayed in April 2025

We had to scrape the calc off the shower head to allow some water to flow through, the curtain rod kept falling off and the staff was not overly understanding of the fact that people’s plans may change.

Large room, fairly comfortable beds.

Stayed in December 2024

20 euros for a small dog (max. 9Kg) is too high. The maximum I ever paid was 15 euros and it was in a 4 star hotel in Dresden which even provided a small pad for the dog and a bowl. I select my hotels on booking with "pets allowed". When the hotel then adds another criteria like a maximum weight, it complicates everything, especially when you learn about it after having made a non reimbursable reservation. Maybe it is mentioned on Booking but there are too many things to read on the reservation page and I don't want to waste my time when I travel (critic to Booking who should simplify their site). Besides, a small uneducated dog does more damage than a big educated one. So, the rule should be: all pets allowed or none.

Convenient, clean and comfortable hotel. No reception between 8 and 12am. You pick up your key in a box with a code they give you. Wifi was functioning well.

Stayed in October 2024

Nice big and bright room (202) on the busy street side. Heard nothing, good windows. The beds are quite firm (but we always bring our own soft topper). The airconditioning was rather loud, so that was a pity, since you cannot leave the window open. The vending machine diwnstairs did not accept card payment, but this should be fixed. Parking was great. Communication also. Nice Restaurants at 7 mon walk.

Stayed in September 2024

I have no complains

The hotel is near the highway, so for us it was perfect location (we had to detour only a few minutes from our journey) and it was perfect also because there was no time limit for check-in, as it is a self check-in. Free parking is available on the property. The room was simple but clean, the bed very comfortable, the toilet and shower working properly. There was a TV but we didn't use it. We used the free wi-fi though, and it worked well. It was nothing fancy, but clean and in good working order. There was no visible staff on the site, but we had a Whatsapp number we called a couple of times to ask questions and they always answered promptly in polite and helpful way. Just a note, as this is self check-in you will need to send your details (or a photo of ID card) to their whatsapp or email, and also pay the 2CHF tourist tax (per person) through a Stripe link.

Stayed in August 2024

big attic light room, self checkin was perfect

Stayed in June 2024

It would have been nice to have a place to eat (restaurant) More toiletries would have been better

The location was good and easy to find Friendliness of the staff and the willingness to help We could have an early check in

Stayed in October 2023

well loaded close to Italian border. Arrived late at night. Keys were in secure code protected cubby holes by the back door. Initially I was dubious but having stayed 2 nights it was fine. Excellent communication from the owner by WhatsApp. Its a basic place but there was A/C.

Stayed in August 2023

Location quite ok

Spacious room

Stayed in March 2023

The hotel is located in a good and peaceful place. Responsive and attentive staff.

Stayed in March 2023

Late check-in and very good instructions The room was very silent and clean. Very comfortable bed

Stayed in December 2022

The staff were amazing, we left our suitcase outside the rear of the property as was not put in the boot of the car. Luckily the staff noticed and kept to one side and informed me. Really appreciate this. The room was clean and comfy, had everything needed.

Stayed in August 2025

I felt the smell of smoke inside the building. When we arrived the key locker was not working and it gave us the key to the wrong room. That room was not yet cleaned after previous guests and we were surprised to find a bed with sheets used by someone else. The staff was very polite and respectful and the manager came after my calls and messages in several minutes and gave us another key from the correct room.

Location is easy to find and there is a parking just outside. The staff is responsive and polite. Good choice for overnight stay on a road trip.

Stayed in August 2025

Very sad room: old bed, one old chair one old night table and white wall…..very sad. Some hair in the restroom. There is no staff in this property, no reception, I had to telephone to solve some problems, there is nobody in this hotel for any kind of problem. In the reception room, abandoned, there is only a coffee machine, no breakfast, nothing. One of the saddest places I’ve visited. For sure , I will not come back in the future.

I didn’t like anything of this property.

Stayed in July 2025

There could be a decent modern coffee machine The one available was slightly outdated Other than that all was good

Clean rooms with air conditioning Owner was very friendly and helpful

Stayed in June 2025

Everything was great

Really great customer service

Stayed in July 2025

The socket in the wall for the wires was half broken which was kind of scary, especially if you need to plug in wires. There was no soap to wash your hands which I didn’t like…. I have never seen no soap in a hotel. The shampoo was very little without body wash It was also not particularly clean, the night desk was full of dust

Stayed in June 2025

On the look and feeling is completely different from the pictures that you can see on booking.com. Overall it was ok. Temperature of the room was low and it was cold during the night. There was no option for heating or use something than the provided bed sheet. Bathroom was ok but the douche was a bit dirty. (need to change the shower head and the shower curtain.

Amazing location for my line of work.

Stayed in September 2024

Air conditioning is poor quality and isn’t working well Beds aren’t confortable

Stayed in August 2024

A bit noisy but it was a minor problem may be will go in December again

Sweet welcome generous,charming, kind

Stayed in August 2023

There is not a single chair, no cups, no kettle and water, no fridge. Only one euro socket, the rest of the Swiss type J. Wi-Fi was very low speed - it is not suitable for online work. Leaving the room - our key cell was occupied, but it was lucky that there was an employee on the territory.

Comfortable beds, room key in the cell under the code (not tied to the owners). Clean. Elevator. Parking near the hotel is free.

Stayed in March 2023

old furniture small and old bathroom very Basic and not very good breakfast

very nice staff clean

Stayed in November 2022