Reviews of Ferienwohnung La Scala

First of all, big thanks to Raffaele, me and my father had one of the most memorable check-in experiences ever. He showed us the whole house, presented us with some history and gave us some tips. My fiancée, who came a day later was truly impressed by the building. There is a ski room, garage available and postauto can take you to Flims in 10-15mins. The apartment is huge and the bedroom is something unique, full of history and kept just as it was. Kitchen is fully equipped and there are some extras you can buy during your stay. They have a terrace with nice views as well. Wifi could be improved, but we received instructions for another connection after we contacted them, which was a bit better.

We’ve had a 10/10 experience during our stay, unfortunately only until check-out. As I was taking out our luggage, the woman co-host (I didn’t catch her name, because she didn’t bother to introduce her anyways) checked on the terrace upstairs. My fiancée was waiting for me there and she saw the woman trying to do something with the terrace door handle. After a minute she opened the door and without introducing herself aggressively asked “What happened to the door??” (implying that my gf broke the door) to which my fiancée answered “I don’t know”. A super sarcastic response “Oh you don’t know?:))” followed. She tried closing it again and it just magically closed, amazing! At this moment I came there and asked her if we can check-out. She went to “inspect” the room. Mind you, I left the apartment in a pristine condition, hand washing the dishes, cleaning the table tops, collecting the trash from the toilet, bathroom and leaving everything very tidy in general as cleanliness is my top priority anywhere. The woman said the room is ok and that “It’s good that you left the trash in the bag, but usually our guests take it out with them” again with a very passive aggressive undertone. To which my fiancée replied that we can take the bag now, but the woman said “No it’s ok”. I told her that I left the trash bag there because I didn’t really know at the moment where to take it to which she immediately responded “It’s in the book, but it’s ok” (there is a 6-8 page book of tips and rules in the room). Anyways, rules are rules and my fiancée tried to persuade her that we take out the trash now, since it is our mistake, but the woman refused all the time. At this point I understood that this woman wants us gone and I just rushed out angrily. I understand that there are rules, but you have to remember that we are clients and you are in hospitality business, is it really that big of a deal if a cleanly wrapped trash bag is not taken out of a pristinely left apartment?

The owners had renovated old house with style, there was charming atmosphere, which we liked very much. We were 6 persons, but in spite of that we had plenty of place; we had the whole floor with all fasilities in our use. The hostess was nice, friendly and helpful, she really got us to feel welcome. Also the village was in a nice way a small one. This accommodation was just pecfect to our family, we enjoyed every minute in this house, thanks a lot !

The apartment is very spacious and the bedrooms are beautiful. It comes with a a fully equipped kitchen, so it is perfect for cooking with friends and enjoying the dining room. Free parking is a plus.

It could use some redecorating in the living room area, better couches, maybe a rug or some softer lighting. Just to make it match the rest of the apartment/house which is very nicely renovated and decorated.