Reviews of Tschuggen Grand Hotel - The Leading Hotels of the World 5 stars
Tschuggentorweg 1, 7050 Arosa, Switzerland
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat hotel for a relaxing holiday or mini-break. The location is very good and the infrastructure is very well kept and maintained. The room (junior suite) facing South has excellent views and the Spa and Pool area is very nice. The staff is courteous and attentive and a special thanks to Severi for the warm welcome and especially to Cristina and Matias at the Collina restaurant who were excellent and with their attentive service made us forget an earlier disappointment at the main restaurant.
Dear Guest Thank you very much for your kind words and for sharing your impressions of your stay. We are delighted that you enjoyed the location, your junior suite with its views, and the spa and pool area. It is wonderful to hear that our team contributed to making your holiday relaxing, and we will be sure to pass on your compliments to our colleagues for their attentive service. We truly hope to welcome you back soon for another mountain getaway. Warm regards Management Tschuggen Grand Hotel
Dear Guest Thank you very much for your kind words and for sharing your impressions of your stay. We are delighted that you enjoyed the location, your junior suite with its views, and the spa and pool area. It is wonderful to hear that our… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything! My faith in Swiss hospitality is restored, even at this price! Generous for a Swiss hotel from free valet, parking to goodies in the room and spa. Free car service around town. You are greeted as their most important visitor, luggage and car are whisked away and you are give a tour of the facility before being taken to your room. And what lovely rooms in terms of view, space and decorations. So much storage that you have no excuse for leaving anything out. Free mini bar is replenished and you can ask for tea etc. stupendously comfortable beds. Breakfast is amazing with huge buffet, with better than most selection of fruit ( 10 types of cereal ) and fillings. Bread especially the croissant is perfect . And you can order fluffy eggs or crispy (really) French toast etc. We greatly enjoyed their private railway up to the first plateau. Automatic on demand, a unique experience. Staff are brilliant (only failing to greet you by name perhaps) with terrific and patient advice. On leaving, your car comes back, luggage is put in and you are give plenty of water for the trip. All in style. (And really we have no connection with them!) If you read my other hotels, you would see I am usually quite harsh unlike many sycophantic efforts.
Too short a stay!
Dear Guest Thank you so much for your generous words and detailed feedback. We are thrilled to hear that you felt truly welcomed, from the valet service and amenities to the comfort of our rooms, breakfast selection, and the experience with our Tschuggen Express. It is wonderful to know that our team contributed to making your stay memorable. Your remark about greeting by name is much appreciated and helps us to refine the personal touches we strive for. We very much look forward to welcoming you back to Arosa for a longer stay. Best regards Management Tschuggen Grand Hotel
Dear Guest Thank you so much for your generous words and detailed feedback. We are thrilled to hear that you felt truly welcomed, from the valet service and amenities to the comfort of our rooms, breakfast selection, and the experience wit… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewThe amazing staff made our stay unforgetable
I enjoyed everything.
Dear Guest Thank you so much for your lovely feedback. We are delighted to hear that our team helped make your stay unforgettable and that you enjoyed every aspect of your visit. We look forward to welcoming you back to the Tschuggen Grand Hotel in the future. Best regards Management Tschuggen Grand Hotel
Dear Guest Thank you so much for your lovely feedback. We are delighted to hear that our team helped make your stay unforgettable and that you enjoyed every aspect of your visit. We look forward to welcoming you back to the Tschuggen Gran… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewStaff very accommodating and excellent food.
Could not fault.
Dear Guest Thank you very much for your kind words. We are delighted to hear that you enjoyed the comfort of our hotel, our helpful team, and our culinary offerings. It’s wonderful to know that everything met your expectations, and we truly hope to welcome you back to the Tschuggen Grand Hotel soon. Sincerely Management Tschuggen Grand Hotel
Dear Guest Thank you very much for your kind words. We are delighted to hear that you enjoyed the comfort of our hotel, our helpful team, and our culinary offerings. It’s wonderful to know that everything met your expectations, and we tru… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewVery nice hotel, feels luxurious, but not glitzy which happens with many 5*places; great view from the room; amazing services: the spa, the restaurants
Dear Guest Thank you kindly for your lovely feedback. We are pleased that you appreciated the understated elegance of our hotel, the views from your room, and the quality of our services such as the spa and restaurants. It would be a pleasure to welcome you again soon. Best regards Management Tschuggen Grand Hotel
Dear Guest Thank you kindly for your lovely feedback. We are pleased that you appreciated the understated elegance of our hotel, the views from your room, and the quality of our services such as the spa and restaurants. It would be a plea… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewWe loved the big and beautiful room with every detail to make you stay unforgettable. The staff is very friendly and supportive. We loved the live music every night with the piano, it made the atmosphere very relaxing and charming. The private transport to the mountains is truly amazing and having all the cable cars included as well. Also they have private transport to the city with very nice and comfy cars. The breakfast was amazing, very delicious.
The water at the Spa, we find it a little bit cold, not nice for us to stay for longer. Also we didn’t understand how the water circuit works.
Dear Guest, Thank you very much for your kind words and valuable feedback. We are delighted to hear that you enjoyed your stay, especially the atmosphere, our service, breakfast, and transportation offerings. We appreciate your comments regarding the spa area and will gladly review them internally. We would be pleased to welcome you back again soon. Best regards Management Tschuggen Grand Hotel
Dear Guest, Thank you very much for your kind words and valuable feedback. We are delighted to hear that you enjoyed your stay, especially the atmosphere, our service, breakfast, and transportation offerings. We appreciate your comments re… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewExcellent location by the mountains and with private lift next to the property. Great service and enthusiasm in the restaurant by Sascha and his team, bringing extra energy and laughter to my husband’s 50th birthday 🙏🏼
Dear Guest Thank you very much for your kind words and for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the unique location of our property as well as the services we offer. Your kind recognition of the restaurant team is greatly appreciated and will gladly be shared with everyone involved. It was a true pleasure to be part of such a special occasion as your husband’s birthday. We sincerely hope the memories of your stay will remain with you for a long time and we would be honoured to welcome you back in the future. Best regards from Arosa Management Tschuggen Grand Hotel
Dear Guest Thank you very much for your kind words and for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed the unique location of our property as well as the services we offer. Your kind … Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewExcellent service and facilities
The hotel has a permanent promotion on their website not offered by booking. So my rate was 20 percent. Ore expensive than orderimg directly
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewBeautiful room view (not from all rooms) with big windows. Great spa, excellent pool. Many restaurants to choose. Very polite and friendly staff.
The town isn't very attractive.
Dear Guest Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the view from your room, our spa area, and the pool. We also greatly appreciate your kind words about our selection of restaurants and, most importantly, our polite and friendly team – your feedback means a lot to us! We regret that the surrounding town did not fully meet your expectations. However, our team is always happy to provide recommendations for excursions and activities in the area to enhance your stay. We hope to welcome you back soon and provide you with another enjoyable and relaxing experience. Best regards from sunny Arosa Management Tschuggen Grand Hotel
Dear Guest Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the view from your room, our spa area, and the pool. We also greatly appreciate your kind words about our selection of res… Show more
Reviewed: 27 February 2025 · Stayed in January 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in December 2024
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewThe hotel location was excellent for skiing - ski in/ski out. A bit removed from the center of town, but still within easy reach. The hotel was a typical Swiss Grand Hotel, with a mixture of top modern (Spa area) and 20th century Nostalgia (lobby design). The rooms seemed freshly renovated and where very spacious with excellent view (South side), a pillow menu, turn down service, a spacious bath(room) etc. Top notch! The breakfast area was good, with ample choices and on demand egg order service.
The water in the main swimming pool was not too warm, especially in the whirlpool area. The hotel guests are quite reserved and distinguished, proper for a Grand Hotel. Not so much for families or bachelors :)
Dear Guest Thank you for sharing your detailed and thoughtful review. We are pleased to hear that you enjoyed our excellent location for skiing, with the convenience of ski-in/ski-out access, and that you found the balance between our modern amenities and the nostalgic charm of our hotel to your liking. It’s wonderful to know that you appreciated the spacious, rooms with their excellent views, as well as the pillow menu, turn-down service, and overall comfort. Your positive comments about the breakfast area, variety of options, and on-demand egg service are greatly appreciated. We have taken note of your feedback regarding the temperature of the water in the main pool and whirlpool area. Your input is valuable, and we will review this internally to see how we can enhance the experience for our guests. We are also pleased that you recognized the sophisticated and refined atmosphere of our hotel, which caters well to those seeking a quiet and elegant experience. Thank you again for your kind words. We hope to welcome you back in the future and provide you with another top-notch stay. Management Tschuggen Grand Hotel
Dear Guest Thank you for sharing your detailed and thoughtful review. We are pleased to hear that you enjoyed our excellent location for skiing, with the convenience of ski-in/ski-out access, and that you found the balance between our mode… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewEverything
Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Your Tschuggen Grand Hotel Team
Reviewed: 19 January 2025 · Stayed in January 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewStaffs Spa Fittnet
None
Dear Guest Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Management Tschuggen Grand Hotel