Opiniones del The View Lugano 5 estrellas

Dear Compairé Izuel, Thank you very much for your kind feedback. We're delighted to hear that you appreciated the personal attention from our team, as well as the peaceful location and beautiful views. It was a pleasure to have you with us, and we hope to welcome you back soon for another relaxing stay at THE VIEW Lugano. Best regards, Team THE VIEW Lugano

Dear Compairé Izuel, Thank you very much for your kind feedback. We're delighted to hear that you appreciated the personal attention from our team, as well as the peaceful location and beautiful views. It was a pleasure to have you wit… Mostrar más

Dear Guest, Thank you for sharing your feedback. We’re pleased to hear you appreciated the convenience of our courtesy electric cars and the warm attention provided by Marina at reception — your kind words will certainly be shared with her. We regret, however, that other aspects of your stay did not meet your expectations. Please rest assured that we take all guest feedback seriously and will review your comments internally to improve the consistency and professionalism of our service. Regarding the invoice for your stay: as your reservation was made and paid through Booking.com, we are unable to issue an invoice for the accommodation itself. This is a standard policy across all properties working with Booking.com. However, as mentioned at check-out, we are able to provide an invoice for any extras consumed during your stay, and we remain available should you need a copy of that. We thank you again for your feedback and hope to have the opportunity to offer you a more seamless experience in the future. Best regards, Team THE VIEW Lugano

Dear Guest, Thank you for sharing your feedback. We’re pleased to hear you appreciated the convenience of our courtesy electric cars and the warm attention provided by Marina at reception — your kind words will certainly be shared with her.… Mostrar más

Dear Cristobal, Thank you for your kind words and for taking the time to share your experience. We're delighted to hear you appreciated the elegant teak wood design in your room — it’s a detail we’re particularly proud of. We regret to hear that the bed was not as comfortable as expected and that the air conditioning system felt complicated to use. Your feedback is valuable and will help us evaluate possible improvements to ensure a more seamless and restful experience for all our guests. We hope to have the pleasure of welcoming you back to THE VIEW Lugano in the future. Best regards, Team THE VIEW Lugano

Dear Cristobal, Thank you for your kind words and for taking the time to share your experience. We're delighted to hear you appreciated the elegant teak wood design in your room — it’s a detail we’re particularly proud of. We regret to… Mostrar más

Dear Francisco, Thank you very much for the 5-star rating! We're delighted you enjoyed your experience at THE VIEW Lugano and truly appreciate your support. We hope to welcome you back soon for another memorable stay. Best regards, Team THE VIEW Lugano

Dear Francisco, Thank you very much for the 5-star rating! We're delighted you enjoyed your experience at THE VIEW Lugano and truly appreciate your support. We hope to welcome you back soon for another memorable stay. Best regards, Tea… Mostrar más

Dear Filomena, Thank you for your heartfelt review! We are overjoyed to hear that you loved everything about your stay at The View Lugano. It’s truly rewarding for our team to know that we made your experience so memorable. We can’t wait to welcome you back for another perfect stay! Warmest regards.

Dear Filomena, Thank you for your heartfelt review! We are overjoyed to hear that you loved everything about your stay at The View Lugano. It’s truly rewarding for our team to know that we made your experience so memorable. We can’t wait t… Mostrar más

Dear Sol, Thank you so much for your spectacular review! We are overjoyed to hear that you loved every detail of your stay, from the luminotherapy platform in the bathroom to the breathtaking views and exquisite hotel design. It’s wonderful to know that you appreciated our Michelin-starred restaurant, as well as our bike and car services. We’re especially delighted that even the little touches, like custom-sized robes and slippers for your 9-year-old, made your stay memorable. Our team is thrilled to know that their attentive and friendly service left such a positive impression. We truly wish you could have stayed longer, but we’re already looking forward to welcoming you back for an extended visit in the future. Thank you again for your perfect 10-point review! Warmest regards.

Dear Sol, Thank you so much for your spectacular review! We are overjoyed to hear that you loved every detail of your stay, from the luminotherapy platform in the bathroom to the breathtaking views and exquisite hotel design. It’s wonderfu… Mostrar más

Dear Mr Horacio, Thank you for your visit and review. We are thrilled to hear that you found our hotel to be the best you have ever experienced. Our complimentary in-room breakfast and convenient parking are just a couple of ways we aim to enhance your stay. We look forward to welcoming you back soon! Warmest regards Claudia Melatti

Dear Mr Horacio, Thank you for your visit and review. We are thrilled to hear that you found our hotel to be the best you have ever experienced. Our complimentary in-room breakfast and convenient parking are just a couple of ways we aim to… Mostrar más

Dear Mr Ernesto, Thank you for taking the time to share your review of our hotel on Booking.com. We appreciate your positive feedback regarding the view. We understand that a beautiful view can greatly enhance the overall experience for our guests. However, we are sorry to hear that you were not satisfied with the shower during your stay. We apologize for any inconvenience caused. Please know that your feedback is valuable to us, and we will take it into consideration as we continually work to improve our facilities. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with an enhanced experience that meets and exceeds your expectations. Kindest regards Claudia Melatti

Dear Mr Ernesto, Thank you for taking the time to share your review of our hotel on Booking.com. We appreciate your positive feedback regarding the view. We understand that a beautiful view can greatly enhance the overall experience for ou… Mostrar más