The service in the restaurant was managed by waiters that took a long time to give us a proper table sufficiently far away from the conference crowd despite the fact that we had booked independently from the conference.

The setting above everything else. The valley and the surroundings of Les Diablorets are spectacular. The room was well appointed.

Stayed in June 2025

The hospitality was truly exceptional. They have thought about everything and I felt very pampered Amazing hiking

Stayed in June 2025

Nothing

The breakfast was great! A lot of variation of high quality food. The staff members were very kind and efficient. Everything was perfect

Stayed in May 2025

The staff was super nice, from the reception to the bar and the restaurant. The room was super clean and was super comfortable.

Stayed in March 2025

I only wish that the hotel had a hot tub/jacuzzi in addition to the pool, as this would be appreciated for the end of a ski day and seemed missing to me for a place like this.

The breakfast and dinner were wonderful and service was great! The hotel was lovely all-around. Staff were kind and welcoming and very helpful. The facilities were great.

Stayed in February 2025

The pool, a bit too noisy

The refurbished rooms, the breakfast, the dinner, staff at the reception and the waiters at the dining room.

Stayed in February 2025

Other customers lacking basic education. People being loud in the sauna, kids running in the restaurant, people coming in pyjamas and bare foot for breakfast…

The staff was great, nice, helpful and professional. The room was perfect cozy with a great view. The location was amazing, pretty much close to everything.

Stayed in December 2024

1)The coffee was really bad (we also gave the feedback) that in such a hotel/restaurant is a pity to "offer" such bad coffee. 2) the lights in the spa were a bit too bright and the walls white so there was more of a clinic feeling. And there is no possibility to go out in the fresh air after the Sauna. 3) the room was actually really new after the renovation and amazingly equipped with everything you may need, but not well cleaned after the renovation

Really nice landscape/location (easy near the lift but also other restaurants and super market) the stuff was amazing and helpful with tips for hotel, village and ski centre...

Stayed in December 2024

I stayed in one of the renovated rooms. Just amazing. Very tastefully done. The location was just ideal. Close to everything! Food was amazing and the staff were just super friendly and helpful. They made me feel very welcome. I am planning to go back soon!

Stayed in July 2024

none

I love the location, the building is old style but comfortable. Room is clean. Snow is nice. View is excellent

Stayed in March 2024

Very kind staff, highly comfortable hotel in a beautiful setting and with an excellent breakfast!! Great indoor pool with relaxing sauna make for the petfect après-ski!

Stayed in March 2024

Everything

Stayed in January 2024

Nothing

Nice spa area for relaxing after a ski day open from 16:00 - 21:00 with 2 Saunas, one real finnish sauna and a bio sauna.The pool was perfect for swimming in the morning, it's open from 7:00 - 12:00 and 13:00 - 21:00. Ski Room with heated shoe holders, the hotel is very close to the Diablerets express ski lift (3min walk). The breakfast buffet was good, the staff was very nice, the room was very clean.

Stayed in January 2024

Staff were amazing. Reception staff were so welcoming, and even as we were leaving they were giving us recommendations for where to go next. Amazing.

Stayed in January 2024

Impersonal, set dinner menu only option, very expensive.

Easy to find, inviting foyer, fast lifts

Stayed in August 2023

The hotel's interior is somewhat out-dated and very old-fashioned but there will be renovations soon.

We were given a very spacious room with balcony and view of the glacier, the bathroom was equally big. The location of the hotel is very nice for hiking (or skiing in winter).The staff were extremely friendly and helpful.

Stayed in August 2023

That building could go through a ton of renovation. One of the female bartenders was visibly stand-offish. She was probably having a rough night.

Location and most of the staff were great.

Stayed in July 2023

The hotel is really nice.

Stayed in July 2023

Amenities in the rooms were missing (no tea making facilities/kettle, no minibar) and the price was very high, even for the nice location. Food was about ok.

Excellent location, nice spa facilities (pool and sauna) and very friendly personell

Stayed in May 2023

Recommend 100%! Great staff, good wellness. I do have some food allergies so the kitchen and waiters went above and beyond to make the halfboard available to me. Absolutely great! Rooms arent super modern. But cozy and have everything you need. Offered free room upgrade as well.

Stayed in April 2023

Pool should be a little warmer..

Food are excellent!!

Stayed in April 2023

The hotel did not provide room service which is inconvenient for a hotel with such standard

The location is excellent and local restaurants are very nice. Hotel was very clean and staff are friendly and helpful.

Stayed in March 2023

great position very clean and everything works perfectly

Stayed in January 2023

we loved the staff and the services ! as a family, all was easy and helpful.

Stayed in January 2023