Reviews of Hauser Hotel St. Moritz 3 stars
Via Traunter Plazzas 7, 7500 St. Moritz, Switzerland
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewbeautiful place very convenient and comfortable
i find it hard to find something negative
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe restaurant was great but I found the breakfast a little lacking in choice. The rooms were clean and comfortable and I loved having a balcony. The patisserie attached to the restaurant had some amazing cakes, desserts and chocolates.
Could have had a hot choice for breakfast besides boiled eggs.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewbreakfast and location
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewShuttle transfer from train station to hotel was complementary and very helpful
Lack of Airconditioning in the room that gets a bit warm through the night on the summer days
Dear Manohar, thank you for taking the time to share your experience. We're glad to hear that you found the complimentary shuttle from the train station helpful — it's always nice to start a stay with convenience! We appreciate your feedback regarding the lack of air conditioning. We understand that summer nights can get warm, and we're actively looking into solutions to improve comfort during hotter days. Your input helps us do better. We hope to welcome you again in the future! Best regards, Hauser Family & Hauser Team
Dear Manohar, thank you for taking the time to share your experience. We're glad to hear that you found the complimentary shuttle from the train station helpful — it's always nice to start a stay with convenience! We appreciate your feedb… Show more
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewStaff exceeded expectations. They addressed our every need.
Everything was perfect
Dear Guest, thank you very much for your kind words and recommendation. We are delighted to hear that you enjoyed your stay and appreciated our staff and location. We look forward to welcoming you back to Hotel Hauser St. Moritz. Best regards, Hauser Family & Hauser Team
Dear Guest, thank you very much for your kind words and recommendation. We are delighted to hear that you enjoyed your stay and appreciated our staff and location. We look forward to welcoming you back to Hotel Hauser St. Moritz. Best reg… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewFriendly staff, excellent on site restaurant for dinner and breakfast (try anything from the associated bakery and confectionery). Shuttle service to railway station. Positioned the heart of St Moritz.
En-suite bathroom on the small side.
Dear Ronald, Thank you for your kind words about our friendly staff and excellent dining options. We appreciate your feedback regarding the en-suite bathroom size and will keep it in mind for future improvements. We look forward to welcoming you back to Hotel Hauser St. Moritz. Hauser Family & Hauser Team
Dear Ronald, Thank you for your kind words about our friendly staff and excellent dining options. We appreciate your feedback regarding the en-suite bathroom size and will keep it in mind for future improvements. We look forward to welcomi… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewGreat location Room was good Restaurant and breakfast Great 👍
Dear Lowther, Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location, the quality of your room, and the dining experiences. Your satisfaction is our priority, and we hope to welcome you back in the future. Hauser Family & Hauser Team
Dear Lowther, Thank you for your kind feedback. We are delighted to hear that you enjoyed our prime location, the quality of your room, and the dining experiences. Your satisfaction is our priority, and we hope to welcome you back in the f… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewBeautiful hotel an accommodations. The staff was second to none and breakfast was exceptional
Nothing - perfect
Dear Guest, We are thrilled to hear that you and your husband enjoyed your stay with us at Hotel Hauser St. Moritz. Thank you for your kind words about our accommodations and staff. We look forward to welcoming you back in the future! Best regards, Hauser Family & Hauser Team
Dear Guest, We are thrilled to hear that you and your husband enjoyed your stay with us at Hotel Hauser St. Moritz. Thank you for your kind words about our accommodations and staff. We look forward to welcoming you back in the future! Bes… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery nice room!
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewGreat breakfast, and appreciated the pick up service
Dear Guest, Thank you for your kind words regarding our breakfast and pick-up service. We are delighted to hear that you had an exceptional experience with us. Warm regards, Hauser Family & Hauser Team
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewHotel was so modern . Well managed . Rooms were spacious . Well organised hotel . Very close to all shopping malls and nice view from the room
Breakfast - had to pay for eggs and water when w have paid for breakfast as well. Not much spread in the breakfast .
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGood quality of breakfast
There is no fridge in the room, and mineral water is not provided in the room.
Dear Gan, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast. However, we regret any inconvenience caused by the absence of a fridge and mineral water in your room. We do offer mini fridges by request and would have loved to provide one for you. Due to our sustainabilty program and standards we do our best to make a positive impact on our surroundings. Sincerely, Hauser Family & Hauser Team
Dear Gan, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the breakfast. However, we regret any inconvenience caused by the absence of a fridge and mineral water in your room. We do offer min… Show more
Reviewed: 25 June 2025 · Stayed in April 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewGreat location with parking. Friendly, helpful, staff. Spotlessly clean. Comfortable room.
Nothing really. Breakfast selection could possibly be improved. All very fresh but choice limited.
Dear Ronald, Thank you for your kind words about your recent stay at Hotel Hauser St. Moritz. We are pleased to hear you enjoyed our location, staff, and cleanliness. We appreciate your feedback regarding breakfast selection and will take it into consideration for future improvements. Warm regards, Hauser Family & Hauser Team
Dear Ronald, Thank you for your kind words about your recent stay at Hotel Hauser St. Moritz. We are pleased to hear you enjoyed our location, staff, and cleanliness. We appreciate your feedback regarding breakfast selection and will take … Show more
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewGreat location, lovely, friendly staff who were very knowledgeable in giving us information on the places we wanted to visit and how to go about getting there and decent size hotel room which was very clean. Breakfast was good and was great that the hotel offered to collect us upon our arrival into St Moritz at the train station and return us there on the day we were leaving to go to Zurich.
Nothing at all.
Dear Carolyn, Thank you very much for your kind words regarding your recent stay at Hotel Hauser St. Moritz. We are delighted to hear that you enjoyed our prime location and the attentiveness of our staff. It is wonderful to know that our breakfast met your expectations and that our complimentary transfer service added to your experience. Your satisfaction is our top priority, and we truly appreciate your feedback. We hope to welcome you back in the future for another memorable stay. Warm regards, Hauser Family & Hauser Team
Dear Carolyn, Thank you very much for your kind words regarding your recent stay at Hotel Hauser St. Moritz. We are delighted to hear that you enjoyed our prime location and the attentiveness of our staff. It is wonderful to know that our … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewroom was spacious. Breakfast was great. provided shuttle service.
nothing.
Dear Claudia, Thank you for your kind words! We are delighted to hear that you enjoyed your spacious room, the breakfast selection, and our shuttle service. Your satisfaction is our priority, and we hope to welcome you back soon. Warm regards, Hauser Family & Hauser Team
Dear Claudia, Thank you for your kind words! We are delighted to hear that you enjoyed your spacious room, the breakfast selection, and our shuttle service. Your satisfaction is our priority, and we hope to welcome you back soon. Warm reg… Show more
Reviewed: 19 June 2025 · Stayed in June 2025
Verified reviewService quality...front desk
Pick up not available after 8pm.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewVery nice hotel. Lovely city. Only stayed for one night, but certainly had no issues.
Dear Josh, thank you for your kind words about your recent stay at Hotel Hauser St. Moritz. We are delighted to hear that you enjoyed your brief visit and found our hotel and the city lovely. Sincerely, Hauser Family & Hauser Team
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewEverything… location was perfect… staff were extremely friendly & helpful… shuttle service was easy to pre-arrange. Breakfast was simple but delicious with freshly home made pastries, little fresh fruit pots, eggs etc. The staff were so friendly…Our room was spacious, no fridge but the restaurant happily provided an ice bucket, the pillow selection was excellent & staff more than happy to change them. The bath was the longest I have ever been in & you can hear the tv whilst in it. If we return to St Moritz this would be our pick again.
Nothing
Dear Felicity, Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us and appreciated our ideal location, friendly staff, and delicious breakfast offerings. It's great to know that our spacious rooms and pillow selection enhanced your experience. We are also pleased that our shuttle service met your needs and that our team was able to assist you with an ice bucket for your room. Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back on your next visit to St. Moritz. Warm regards, Hauser Family & Hauser Team
Dear Felicity, Thank you very much for your wonderful feedback. We are thrilled to hear that you enjoyed your stay with us and appreciated our ideal location, friendly staff, and delicious breakfast offerings. It's great to know that our s… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in May 2025
Verified reviewGreat location Friendly helpful staff Give free tourist pass for local transport Free transport to and from station Beautiful views
Bed a bit hard
Dear Catherine, Thank you for your kind words regarding our location, views, and team. We appreciate your feedback about the bed comfort and will consider it for future improvements. We're delighted that you enjoyed your stay and the free transport options. Warm regards, Hauser Family & Hauser Team
Dear Catherine, Thank you for your kind words regarding our location, views, and team. We appreciate your feedback about the bed comfort and will consider it for future improvements. We're delighted that you enjoyed your stay and the free … Show more