Quiet setting, not far from the train station, with plenty of parking spaces. Both lifts within walking distance. Large room with panoramic view. Very friendly and flexible personnel. Exceptional breakfast, just a shame we couldn't eat more :-).

Stayed in June 2025

Very helpful staff good location and restaurant and bar very cosy chalet style although quite a big hotel. Breakfast excellent and good sized room with lovely balcony view. Pool was quite cold but a good size for swimming.

Stayed in March 2025

Hotel did not answered my questions, what I asked through booking.

Nice spa, with tee or water to drink and some nuts and dried fruits to eat.

Stayed in March 2025

The restaurant is quite expensive, more expensive than many places around. The choice of the food is rather limited. However, the food itself was really good!

The staff was very friendly which made the entire stay absolutely pleasant!

Stayed in March 2025

Awkward way to Gym, Pool, and Spa, all on different levels. It was a pity the halfboard didnt offer the different menues. It gets boring to eat the 5 course meal every evening. It would have been nice if you could offer afternoon tea/ cafeteria with cakes from 14.30-17.00. Boring tv. No English channels on TV ( although swisscom and upc sunrise offers this)

Very comfortable beds. Shuttle frequent and flexible.

Stayed in February 2025

Pretty central location 100m (uphill) to a supermarket and restaurants. Great pool / sauna at the hotel. Traditional Swiss decor hotel and early booking made it good value for money. Breakfast very good with everything from cold meats / fruit / cereals / hot options. Great shuttle bus down to the lifts and back again. I would stay again.

Stayed in February 2025

Not applicable. Loved everything.

Breakfast was outstanding, views spectacular and staff all very friendly. Food was delicious, coffee fab.

Stayed in January 2025

We liked the restaurant (best steak and service) as well as how kind the staff was to our pup Disco. The sauna and steak was amazing and weight room was awesome.

Stayed in December 2024

Good offer for families with children, including spacious indoor playground and SPA. Different restaurants inside of the hotel to choose from. Nice family room with beautiful separated space for children’s bed. Friendly staff.

Stayed in December 2024

The people make the positive difference which you can see and feel starting from the beginning. It was a great weekend. The facilities in hotel are great especially for familkidswith kids.

Stayed in November 2024

Incredible kids facilities - pool and fun playroom

Stayed in October 2024

The family room with balcony was great. There are various facilities for kids - much more than in a regular hotel. Our son loved the game rooms.

Stayed in October 2024

Quiet location but relatively far from train station.

Very friendly and welcoming personnel, upgrade to "family room" appreciated. Large room with great view. Excellent breakfast buffet and restaurant (though choice somewhat limited).

Stayed in August 2024

- in Arosa a typical topic, that a lot of Hotels are really in the ages, it was renovated, but finally u can feel the age sometimes in the structure

- the staff of the Hotel is very friendly and helpful - the location of the Hotel is perfect, a view meters from the main street, but not noisy aso and close to a small lake - the Hotel room was nice (top floor) with balcony, size was good - minibar was for free - there is a lot of entertainment equipment in the Hotel (Dart, table football, own bowling track, flippers, and much more) - breakfast was good, event there was not buffet, bcs we have been out of season there, but we have got everything we wanted to have - - parking for free and enough space - i've needed some print out for my business and they did it for free (thx for that)

Stayed in August 2024

The design is slightly old fashioned but it did not take away from the amazing service we received.

The staff were extremely helpful and friendly, there are direct shuttles to the train station (and ski lift). The room had a breathtaking view of the forest and snowy mountains. Breakfast was also quite pleasant.

Stayed in March 2024

Extra fee for outside parking.

Playroom for children had many options. Hotel was close to the ski lift.

Stayed in March 2024

This will not be a problem to most but will be useful if anyone needs to carry equipment to the gym. The fitness is a bit remote from the rooms and has no lift connection. It was a struggle to carry my own equipment into the fitness up and down 2 levels on the stairs. The hotel lift in the main part of the building is not connecting to the fitness and wellness and is quite small but overall dont let this turn you off.

The hotel is in. Fantastic location just an 8 minute beautiful romantic walk from the Eisbadi and the beach at Untersee. The shuttle bus to the ski lifts is very flexible and frequent and I literally never had to wait for the bus. Staff were friendly and helpful. There are plenty of electric car chargers and I didnt have to wait to charge. The wellness was quiet and well equipped with all kind of saunas and nice rest room beds. The fitness has great space to accommodate workout activities using mat and my own equipment.

Stayed in February 2024

Extra spa facilities, room clean and well kitted out Hotel restaurant excellent. Staff friendly and helpful and all spoke English. regular transport drop off and collection to ski lifts really helpful to have

Stayed in February 2024

Pillows were too flat/soft, had to ask for a second one, wich was gladly provided. The shoe room for ski boots were ample with space, but the heaters were never turned on, so no warm feet in the morning.

Room was spacious for a single room, with all the basics with included mini bar. Chocolate on my bed every day which was a nice touch. The spa area was modern and very clean, with lots of space. I did get a massage and it was amazing! The hotel provides a ski lift shuttle which was convenient since the hotel is slightly away from any lifts. Breakfast is adequate.

Stayed in January 2024

Our rooms were above the bar area so quite noisy (music( on the first two nights until midnight; quieter on the third night which was good.

Very comfortable rooms with great views, very good food at breakfast / dinner.

Stayed in December 2023

The bathroom was too small

Good facilities with a wellness area, fitness centre , lots to do for families . Rooms were big and clean restaurant good and staff were great

Stayed in December 2023

For our purpose this time , the hotel location was perfect. However for other activities I would say it is not as close to the train station and gondelas as I would have hoped - but other than that the hotel was perfect.

It was really clean. Staff were very obliging and friendly. The view from our room was gorgeous. Waiter in the restaurant was really pleasant and attentive. Great spa facilities. Perfect for a few days break to get away and enjoy yourself. Our dinner was fantastic, the best pasta dish I have had in a very long time. Loved the special touch of having a small herbal tea choice in the spa area. The resting room was like heaven with the most awesome lying chairs and spectacular views.

Stayed in November 2023

Perfect place to stay with kids, the play area was amazing, the pool was useful and the views are absolutely incredible.

Stayed in July 2023

Pool quite cold The building is rather outdated, but this is with most hotels in Switzerland, extremely long waiting for dinner - 1 hour.

Spacious room, good facilities for children: indoor playground, swimming pool, nice breakfast with essentials 👌, good dinner. Beatiful view from the balcony, kind receptionist

Stayed in September 2023