Mesmerizing view from the room.

Stayed in July 2025

There was no air conditioning and weather was hot during the day.

Stayed in August 2025

Nice hotel in a great location, helpful staff and amazing breakfast

Stayed in July 2025

Unfortunately, there is no iron and I've requested multiple things and they asked me to go to the reception myself!!

Clean, location

Stayed in August 2025

The furniture in the room, including the wooden door, were quite worn out and would benefit from updating. It would be nice to have not only coffee, but also tea bags in the room.

The location is unbeatable, with amazing views from the terrace, breakfast room and the spa. A very pleasant lobby area with a bar and a fireplace. Awesome spa and wellness facilities, with a delightful relaxation room. Very nice and welcoming staff and a comfortable room. Would gladly stay again.

Stayed in August 2025

The location was perfect: close from 1st bhan,

Stayed in August 2025

Bed quite firm

Gardens and view amazing

Stayed in July 2025

Room is very small for 3 people and we were bumping to each other.

Close proximity to everything..Grindelwald First, bus stops, convenient stores and restaurants were all walking distance

Stayed in July 2025

It is quite expensive for people travelling from the UK but that’s Switzerland!

We booked the hotel as it was dog friendly. Lots of hotels say they are dog friendly but they really mean ‘we allow dogs to sleep in your room’ but the Sunstar was truly dog friendly. They were allowed anywhere in the hotel that we were. We never asked for water the staff always just appeared with some for them, and they were left treats & poo bags in our room! It was great for us humans too. Breakfasts were delicious and we had fondue in the restaurant which I would recommend. All the staff were super helpful & friendly. Hotel is also super central. We travelled with our campervan and the staff made sure we had a big enough space to park for the duration. Would definitely go back, we were there in summer and would love to go back for a ski holiday.

Stayed in July 2025

Not bright enough

The location is excellent, just opposite the first mountain cable 🚡, the beautiful landscape

Stayed in July 2025

Very slow speed & queues for the egg station (just one cook and moving slowly). Not enough healthy options for breakfast, but plenty of tasty choices.

Great internet speed. Excellent location. Good parking (garage). Nice SPA (16+). Big indoor pool. Wonderful mountains view (4xx rooms). Good onsite restaurant.

Stayed in July 2025

There was a smell coming from the bathrolm

Location was great, amazing view, good bar with nice cocktails.

Stayed in June 2025

Beds and mattress wasn’t comfortable

Breakfast and spa was super amazing . Bed wasn’t comfortable but room is spacious and clean . Easy access to all adventures . Very nice terrace and vibes

Stayed in June 2025

No AC! Luckily we had a balconey room so we were able to open the doors to get a breeze. There was a fan in the room that we definitely used! My husband hated the pillow, but I folded it in half and slept fine on it.

The breakfast was exceptional! The minibar was stocked twice for us for no charge! The room came with a free bus pass to get around Grindlewald and a discountoff many other attractions! The view was gorgeous. We entirely planned to use the spa, but never did due to spending too much time on top of mountains by using the cable car systems around town.

Stayed in June 2025

The only downsides were the flat pillows at first, though the staff quickly brought us extra ones when we asked which was great. A bit of an unpleasant odor during the last day or two, no idea where that came from.

the location was great: surrounded by charming little shops, restaurants and close to the bus stops which was very convenient. The room was clean and i appreciated the complimentary mini bar on the first day. The mountain view was stunning. Breakfast was another big plus with plenty of options and variety especially as a vegetarian. The staff were super friendly and helpful.

Stayed in June 2025

One small detail — I wish they provided slippers, as those little extras do make a difference (they are available for purchase 🥲). There was a bit of a strange smell in the hotel, especially near the entrance — likely from the wood and cheese — but it’s part of the mountain lodge charm.

We had a lovely stay at Sunstar Hotel in Grindelwald! The First mountain station is located right in front of the hotel, making it the perfect starting point for outdoor activities. The view during breakfast overlooking the Eiger Mountain is absolutely breathtaking — truly unforgettable. The hotel is well-located in the heart of downtown, close to shops, restaurants, and main attractions. The room was good, though the pillow was too soft and not very supportive. Also, there’s no A/C, but they do provide a fan which helped during the warmer hours. although breakfast was a bit limited, it was tasty and satisfying. The train station is about a 15-minute walk, but the hotel offers free shuttle service both ways, which was really convenient. They also provide a guest card for free use of public transportation. The reception staff were friendly and welcoming. We had the best time in Grindelwald and would definitely return to the town !

Stayed in June 2025

The only thing missing is AC in the rooms.

This is a luxury hotel up to our standards, it is beautiful. The spa is excellent.

Stayed in June 2025

Not crazy over dinner, expensive and the veal was dry, fondu was stinky..

Fabulous views! Beddings and linens very nice, did have to ask for the sponge pillows as their pillows were very soft. Breakfast was great. Spa was great and so was massage. Super location!

Stayed in June 2025

Don’t like the pillow, is too soft n not supported my neck. The room got smelly, maybe because of wet weather.

The breakfast is good, got many choices. The Mountain View is great.

Stayed in June 2025

Great services

Great location with great services… breakfast was one of the best

Stayed in May 2025

The breakfast was poor in variety

Location and the view was magnificent

Stayed in June 2025

Feather pillows. Please use foam pillows. Feather pillows cause allergies.

Cleanliness, food options, spa, room, location, view.

Stayed in June 2025

Best view ever

Stayed in June 2025

No Asian style breakfast . There are many Asian travellers stays in this hotel, I hope there are some Asian style morning breakfast in the future .

Nice view and location . The hotel located just cross the street to the cable station to first mountain . And the dining area towards the Eiger mountain.

Stayed in May 2025