The room had only one tiny window so it was dark and no air conditioning.

Great location. Good bike storage. It was a magnificent, grand old building.

Stayed in August 2025

Everything

Stayed in August 2025

The receptionist Elena is professional and helpful. Her customer service is excellent.

Stayed in July 2025

nothing

We were traveling with our dog, and the hotel kindly provided him with his own bed, blanket, two bowls, and some snacks. We were offered ice because of hot weather. And bottled water was free of charge.

Stayed in July 2025

The double bed was on the smaller side.

The staff was very welcoming and friendly. The location is really convenient. The hotel is a few minutes by foot from the train station and right in the middle of the town centre. A lot of food options round.

Stayed in May 2025

The room layouts are interesting. There are natural stone walls, big wooden beams and sloped ceilings in many rooms. If you have height restrictions, make sure to ask.

Staff very friendly and helpful. Breakfast was very good and plentiful. Gluten free bread available if you ask ahead.

Stayed in May 2025

Very friendly staff. Breakfast was very good. Super well located within the city center and comfortable.

Stayed in April 2025

It’s a beautiful old building but it does mean noise travels. Would be nice to have shampoo/conditioner and moisturiser included in room although soap was very nice.

Nice building, nice spacious room. I thought it might be too hot and stuffy with not being able to open the window but air con was very good

Stayed in February 2025

Reception was really helpful (thanks Marco )

Stayed in December 2024

Not possible to open the "fake" window in the room. AC system a bit old. But I would still 100% recommend this very nice hotel !

Calm Clean, cosy room Breakfast

Stayed in December 2024

Nil

Reception staff were excellent, friendly and really helpful proving tips and local information useful to our stay. The room was clean and comfortable. Breakfast was good.

Stayed in October 2024

Excellent environment, furniture and big rooms

Stayed in October 2024

Nothing to complain about

The staff at the front desk were very helpful. The hotel is located in the old town center, and it's within walking distance to various attractions. There are restaurants and supermarkets nearby.

Stayed in August 2024

Nothing to report, except, perhaps, mind your head on the wooden beams

This hotel goes a little further than most - for example, a free ice cream. The staff were excellent. Location very central to the city & the station

Stayed in August 2024

Nothing! They are working on making it more comfortable for when its super hot but now they have an e-fan in every room which is great!!!!

Loved everything about the hotel The rooms and bathrooms are amazing and super clean The staff are super friendly

Stayed in August 2024

Excellent breakfast and a nice pet-friendly hotel. Staff is very friendly and welcoming. Excellent location

Stayed in August 2024

My wife and I liked everything about this hotel.

This hotel is in a historic building, dating from the 15th Century but well renovated. The staff members, Alicia, Marco and William were very friendly and helpful. The hotel is within walking distance of the train station. A short walk took us to Santa Lucia Plaza where there are restaurants and pubs, and local people gatheear. It was fun interacting with them. A short walk further was a chocolate shop. Great neighborhood. Also, a convenient location from which to take a trip to beautiful Rhein Fall. I highly recommend the hotel. Breakfast was excellent

Stayed in July 2024

Eternal direction to hotel from train station. Where to exit with land marks. Etc. or Lt. turn etc.

BF is good, service efficient.

Stayed in July 2024

Not so obvious front entrance of the hotel when our cab arrive to find the hotel on narrow street

Hot buffet breakfast and nice apple hot tea upon our arrival check in. Exit hotel door to nearest train station Schaffhausen to Zurich will be a breeze with our large luggages instead of the front desk recommended front door entrance. Efficient front desk to direct our walking stores in neighbouring shopping district and William Tell statue

Stayed in March 2024

The rooms are unfortunately not isolated enough for noise

Great place

Stayed in November 2023

The only issue was the lack of heating which made the room chilly in the evening but did not bother us overnight. The heating came back on around 7.30am

The property is in a great location and the room was spacious and comfortable. The bathroom was small but adequate and had all amenities. The staff were very helpful and responsive. They provided us with a kettle when we requested one, gave us dining recommendations and brought us a heater when we discovered the heating in the room and the heated towel rail were not working.

Stayed in November 2023

The heating was a little low. We couldn't regulate the heater on out own.

Really yummy breakfast, really friendly and welcoming stuff, comfy room and bed.

Stayed in November 2023

Excellent location. Extremely comfortable beds.

Stayed in August 2023

It's very hot in Switzerland these days, and we could not sleep without the fan on. An actual airco built into the rooms would be most suitable for Summer.

Lovely place for a night in the area. Super nice clean design with industrial furniture to match the building decor. Breakfast had a good selection too.

Stayed in August 2023