Reviews of Sonne Andermatt Swiss Quality Hotel 3 stars
Gotthardstrasse 76, 6490 Andermatt, Switzerland

Loading
Guests also reviewed these properties:
Austin, United States
Seaside Heights, United States
Kalvehave, Denmark
Alma, Canada
Targovishte, Bulgaria
Tbilisi City, Georgia
Campofelice di Roccella, Italy
Prague, Czech Republic
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewThe Sonne was charming and wonderful. The rooms were decorated so beautifully and were warm and inviting. We loved our stay here.
Our greeting at the front desk seemed to be curt and problematic because the reservation showed a discrepancy in our rooms. It all worked out but I feel like it could have been handled in a more friendly manner.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewRoom
Breakfast, Parking
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely Yana and Steffen Management
Reviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewFriendly checkin. Nice room size. Modern bathroom. Welcoming and cozy.
A few bugs flew in the windows with out screens, but were easily caught and removed. Our fault for having windows open, I suppose. Nothing else not positive to say, and even that gave us some exercise, so not all bad.
Dear Keith, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Management
Dear Keith, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Man… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewLocation and bathroom. Most of the staff were super friendly and helpful
There was a shelf that stuck uot right at the door and anyone over 6feet 6inches could easily bang their head as the space to get out of the room was narrow
Dear Alison, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewAbsolutely stunning location. Beautiful accommodation, just picture postcard perfect. Lovely welcome. Excellent quality dinner and breakfast. Room was lovely and ensuite very clean.Village very beautiful to walk around after dinner and felt secure.
Dear Shirley, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Management
Dear Shirley, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen M… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewA fantastic Hotel at a traditional hotel in the heart of Andermatt. The family room was modern and comfortable, with great views of the surrounding town and Alps.
Dear Andrew, We thank you very much for your beautiful review: your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Management
Dear Andrew, We thank you very much for your beautiful review: your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Ma… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewBeautifully decorated rooms in modern Swiss style.
Nothing
Dear Glenys, We thank you very much for your beautiful review: your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Management Hotel Sonne Andermatt
Dear Glenys, We thank you very much for your beautiful review: your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Ma… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewNice hotel in Andermatt. Staff were polite and courteous. Check-in was easy. Remodeled interior for the room we stayed in, with a low-ceiling loft that sleeps two. Bottles of water were included in our one-night stay. Mini fridge available. Bathroom is an interesting setup where it is like two half-baths; one half-bath had the toilet and a sink, and the other half-bath had the standing shower and another sink. Grocery store and train station nearby within walking distance, as were many ski lifts. Breakfast in the attached restaurant was continental, with fresh bread, cured meats, cheeses, plus spreads (a travel companion quite liked the hazelnut spread).
Minor details: the lift upstairs is small; not much to be done about that though as the building itself appears to be older and the lift as added afterwards. Also, the stairs up to the loft beds are a bit steep, so place your more sure-footed travelers up there.
Dear Victor Lai, Thank you for taking the time to share your positive feedback regarding your stay at Hotel Sonne Andermatt. We are delighted to hear that you found our staff courteous and that your check-in experience was seamless. It's wonderful to know that you enjoyed the remodeled interior of your room and appreciated the amenities provided. We also appreciate your observations regarding the lift and loft stairs. We understand that the older structure presents some limitations, and your comments will be noted for future considerations. We are pleased that our location, with easy access to local conveniences and ski lifts, contributed positively to your experience. Thank you once again for your kind words, and we hope to welcome you back to Hotel Sonne Andermatt in the future. Best regards, Hotel Sonne Andermatt
Dear Victor Lai, Thank you for taking the time to share your positive feedback regarding your stay at Hotel Sonne Andermatt. We are delighted to hear that you found our staff courteous and that your check-in experience was seamless. It's w… Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewBreakfast was good and plentiful.
Dear Lisa, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Management
Dear Lisa, We thank you very much for your beautiful review, your opinion is very important to us and it’s also a source of inspiration! Hoping to welcome you very soon again in our hotel, we remain With best regards Yana and Steffen Mana… Show more
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 27 February 2025 · Stayed in January 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified review