Opiniones del Hotel Schweizerhof Bern & Spa 5 estrellas

Thank you very much for your kind words. We are delighted that you enjoyed both our Spa and our central location – two aspects that make a stay with us truly relaxing and convenient. We look forward to welcoming you back to Bern soon. Kind regards Maximilian von Reden General Manager

Thank you very much for your kind words. We are delighted that you enjoyed both our Spa and our central location – two aspects that make a stay with us truly relaxing and convenient. We look forward to welcoming you back to Bern soon. Kin… Mostrar más

Thank you very much for taking the time to share your feedback with us. We are pleased to know that you appreciated the decoration of your room and the atmosphere it provided during your stay. We regret to hear that your spa experience was not as tranquil as you had hoped. Please allow me to mention that we have introduced an official “Splash Hour” in order to balance the needs of families with children and guests seeking calm relaxation. Furthermore, our spa has been designed and optimized within the architectural possibilities of our historic property to provide the best possible comfort and atmosphere. We are truly sorry if this did not fully meet your expectations during your visit. Your feedback is invaluable, and we will certainly take it into account as we continue to refine our guest experience. We do hope to have the pleasure of welcoming you back to Bern again in the future. Kind regards, Maximilian von Reden General Manager

Thank you very much for taking the time to share your feedback with us. We are pleased to know that you appreciated the decoration of your room and the atmosphere it provided during your stay. We regret to hear that your spa experience was… Mostrar más

Thank you very much for your fantastic feedback. We are truly pleased to hear that you enjoyed your stay with us and that everything met your expectations. I will gladly share your kind words with our team – they will be happy to know they contributed to your great experience. We look forward to welcoming you back to the Hotel Schweizerhof Bern & Spa in the near future. Kind regards Maximilian von Reden General Manager

Thank you very much for your fantastic feedback. We are truly pleased to hear that you enjoyed your stay with us and that everything met your expectations. I will gladly share your kind words with our team – they will be happy to know they… Mostrar más

Muchas gracias por su comentario. We are delighted that you, this time again, thoroughly enjoyed your stay with us and especially our team's friendly and attentive service. It is my pleasure to share your kind words with them all. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Muchas gracias por su comentario. We are delighted that you, this time again, thoroughly enjoyed your stay with us and especially our team's friendly and attentive service. It is my pleasure to share your kind words with them all. Lo… Mostrar más

Muchas gracias por su comentario. We are delighted to read that you enjoyed your time staying with us and especially our team's friendly and professional service. It is my great pleasure to share your kind and motivating words with our entire team; I am sure that they will all be very happy to hear about it. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Muchas gracias por su comentario. We are delighted to read that you enjoyed your time staying with us and especially our team's friendly and professional service. It is my great pleasure to share your kind and motivating words with ou… Mostrar más

Muchas gracias por su comentario. We are delighted to read that you enjoyed your time staying with us and especially your meal in our Jack's Brasserie and our very central location in Bern. It is my pleasure to share your kind words with our Jack's Team, both in the service and in the kitchen, and I am sure that they will be thrilled to hear about it. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Muchas gracias por su comentario. We are delighted to read that you enjoyed your time staying with us and especially your meal in our Jack's Brasserie and our very central location in Bern. It is my pleasure to share your kind words w… Mostrar más

Muchas gracias por su comentario. We are delighted to read that you enjoyed your stay with us and that both the comfort of your upgraded room and the friendly and professional service of our team could contribute to your memorable experience. It is my pleasure to share your kind words with the entire team. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Muchas gracias por su comentario. We are delighted to read that you enjoyed your stay with us and that both the comfort of your upgraded room and the friendly and professional service of our team could contribute to your memorable experien… Mostrar más

Gracias por su comentario. We are delighted to read that you had an enjoyable time staying with us and that our very central location in Bern could contribute to your memorable experience. It is my pleasure to share your positive evaluation with our entire team. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Gracias por su comentario. We are delighted to read that you had an enjoyable time staying with us and that our very central location in Bern could contribute to your memorable experience. It is my pleasure to share your positive evaluat… Mostrar más

Thank you for your feedback. Please accept my most sincere apologies for the inconveniences that you experienced during your stay with us, this is definitely not the experience we wish for our guests and I am very sorry that we could not provide you with a comfortable and enjoyable stay in Bern. Please be assured that I have shared your feedback about the cleanliness with our housekeeping manager. We are very sorry that you did not mention it during your stay as we could have addressed the situation straight away. In any case, the appropriate measures have now been taken to ensure against a repeat of your disappointing experience in the future. In regard to the opening of our various areas. It is right that our spa was close for our annual revision during your stay, this is also highlighted on all our portals and communication. Please rest assured that our rates are adjusted accordingly during this week as our guests cannot benefit from the spa. As for the Sky Terrace, being located in the open on the roof, it can indeed only be open by nice weather. We unfortunately have no power over these circumstances and do our best to open the terrace as much as possible. We thank you for your understanding. Best regards, Maximilian von Reden General Manager

Thank you for your feedback. Please accept my most sincere apologies for the inconveniences that you experienced during your stay with us, this is definitely not the experience we wish for our guests and I am very sorry that we could not p… Mostrar más

Gracias por su comentario. We are delighted to read that you enjoyed your stay with us and especially our team's friendly and professional service. It is my great pleasure to share your kind words with our entire team. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

Gracias por su comentario. We are delighted to read that you enjoyed your stay with us and especially our team's friendly and professional service. It is my great pleasure to share your kind words with our entire team. Looking forwa… Mostrar más

¡ Muchas gracias por su commentario ! We are delighted to read that you enjoyed your stay with us and especially our team's friendly and professional service. It is my pleasure to share your kind words with them all and I am sure that they will be thrilled to know that they contributed to your memorable experience. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

¡ Muchas gracias por su commentario ! We are delighted to read that you enjoyed your stay with us and especially our team's friendly and professional service. It is my pleasure to share your kind words with them all and I am sure tha… Mostrar más

¡ Muchas gracias por su commentario ! We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern and the comfort of our rooms and facilities. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

¡ Muchas gracias por su commentario ! We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern and the comfort of our rooms and facilities. Looking forward to welcoming you back soon a… Mostrar más

¡ Muchas gracias por su commentario ! We are very happy to read that you enjoyed your stay with us and especially the comfort of our establishment and our very central location in Bern. Please accept my sincere apologies for your disappointment with the layout of your room. Being located in an historical building, all of our rooms are different depending on the structure of the building. Thus, I am happy to share with you that I have placed a note on our system to reflect your wish not to be allocated this room again, should you decide to return to us. I hope this will go some way in restoring your faith in our establishment and that we will have the pleasure of welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

¡ Muchas gracias por su commentario ! We are very happy to read that you enjoyed your stay with us and especially the comfort of our establishment and our very central location in Bern. Please accept my sincere apologies for your disappo… Mostrar más

¡ Muchas gracias por su commentario ! We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern. I am sorry to read about your disappointment with the size of the room. Our Charming Queen Rooms are indeed our entry level category with approximately 28sq meter. For a future visit, I would recommend one of our Charming King Rooms (33sq meters) or a beautiful Boutique Deluxe Room which are much more spacious with 38sq meter. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

¡ Muchas gracias por su commentario ! We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern. I am sorry to read about your disappointment with the size of the room. Our Charming Que… Mostrar más

¡ Muchas gracias por su comentario ! We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern, the comfort of our rooms, our Spa, our various food offers from breakfast to room service, and our team's friendly and attentive service. Your kind words put a smile upon our faces and it is my great pleasure to share them with the entire team as I am sure they will be thrilled to know that they contributed to your memorable experience. Looking forward to welcoming you back soon again. Kind regards, Maximilian von Reden General Manager

¡ Muchas gracias por su comentario ! We are delighted to read that you enjoyed your stay with us and especially our very central location in Bern, the comfort of our rooms, our Spa, our various food offers from breakfast to room service, a… Mostrar más