Reviews of Hotel Schloss Ragaz 3 stars
Schloss-Strasse / Zeughausstrasse, 7310 Bad Ragaz, Switzerland

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewBeautiful place, very quiet, only 5 minutes from Thermal Spa. Lovely court yard restaurant. We enjoyed our breakfast with a fantastic view of the mountains, valley and the Schloss itself.
Thank you very much for your wonderful feedback. We are delighted that you enjoyed the location and atmosphere so much and that you were able to enjoy your breakfast with the beautiful view. Your Schloss Team
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe modern pavilions have direct access to garden which is ideal for dog lovers Parking next to the room is nice Fine terrace at the pavilions - wine glasses in the room would be good.
Some noise in the early morning from activities at the golf mowing and maintenance.
Thank you for your feedback. We are delighted that you enjoyed our pavilions with direct garden access and the beautiful terrace. We are happy to take your suggestions on board and look forward to seeing you again. Your Schloss Team
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel pool was a pleasure after the morning hikes. Also we enjoyed the breakfast.
The hotel has a main historic building and a few newer bungalows. We stayed at one of the bungalows, and unfortunately it was quite dark inside as it faced west and a mountain in front, so basically no sun throughout the day.
Thank you very much for your feedback – we are delighted that you enjoyed our pool and breakfast! We are sorry to hear that your bungalow was a little dark. We will gladly take your comment into account for future room allocations. We look forward to welcoming you back! Your Schloss team
Thank you very much for your feedback – we are delighted that you enjoyed our pool and breakfast! We are sorry to hear that your bungalow was a little dark. We will gladly take your comment into account for future room allocations. We look … Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewWonderful. A castle. We were made to feel very welcome upon arrival. The reception staff could not do enough for us. The room was old and a little outdated, but very clean, quiet and comfortable. The hotel itself is very well maintained and has a majestic air about it. We dined at the restaurant which is mostly Indian cuisine. And turned out to be one of the best Indian meals we have had. A truly pleasant and memorable experience. Thanks to all the staff.
Everything was excellent
Thank you very much for your wonderful review! We are delighted that you felt welcome here and that you appreciate our restaurant and staff so much. We are pleased that you enjoyed your stay at our castle and would be delighted to welcome you back again. Your castle team
Thank you very much for your wonderful review! We are delighted that you felt welcome here and that you appreciate our restaurant and staff so much. We are pleased that you enjoyed your stay at our castle and would be delighted to welcome y… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewWonderful location, excellent breakfast, nice rooms, super friendly staff. The garden with the restaurant is a joy in its own. Strong recommendation !!
all good
Thank you very much for your wonderful review! We are delighted that you enjoyed the location, breakfast, rooms, and our garden restaurant so much. Your Schloss Team
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewCalm location, close to bad ragaz. Great breakfast. Very helpful and professional staff. Sauna and pool access included.
Thank you very much for your positive review and kind words about our location, breakfast, and team. We are delighted that you enjoyed your stay with us and appreciated the sauna and pool facilities. Your Schloss Team
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation, Staff
Terrible breakfast
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewStaff super friendly, swimming pool was great fun for the kids, spacious outdoor area for all to enjoy the garden, BBQ dinner with live music and dancing, it was a really fun night. Breakfast was great and plentiful, which we enjoyed outside in the sun. Great place for families, really nice grounds with trees in the back and great mountain views out front.
Swimming pool wasn't heated, so a bit chilly, but the kids loved it after a day in the mountains
Thank you very much for your wonderful feedback and the lovely impressions of your stay. We are delighted that you and your family enjoyed our facilities, the food and the special evenings with live music so much. Your Schloss Team
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat hotel location and excellent service. The rooms are spacious and very clean. On the day of our early departure for the Bernina Tour, the staff kindly prepared sandwiches and fruit for us in the morning. Special thanks to the maître d’ for the helpful advice and recommendations — they really helped us make the most of our stay. We are very satisfied!
It would be even better if there were a small fridge in the room. Overall, we are very satisfied!"
Thank you very much for your detailed and positive feedback. We are delighted that you enjoyed our service and the support provided by our team so much. We will gladly take note of your suggestion regarding a refrigerator in the room. Your Schloss Team
Thank you very much for your detailed and positive feedback. We are delighted that you enjoyed our service and the support provided by our team so much. We will gladly take note of your suggestion regarding a refrigerator in the room. Your … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLovely location next to the Termina Therma baths, with pavillion rooms overlooking the quiet, green grounds of the castle. Great restaurant for dinner, and lots of choice at breakfast.
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewThe pool and spa were pleasant. The breakfast was great. The parking just behind the room. The staff is ok.
Using the app booking to book the room and we get the room the more far away from the castle. Weather is hot when we stay but no air conditioning in the room, difficult to sleep.
Thank you very much for your feedback! We are glad that you enjoyed our spa area, the breakfast and the location of the room. We are sorry that you had difficulties with the room temperature during your hot stay. We do provide fans and would have been happy to bring them to your room if you had told us on site. However, we take your feedback seriously and are looking into further solutions for the summer. Your castle team
Thank you very much for your feedback! We are glad that you enjoyed our spa area, the breakfast and the location of the room. We are sorry that you had difficulties with the room temperature during your hot stay. We do provide fans and woul… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewFriendliness of staff, location - beautiful building, very good restaurant
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Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewThe hotel is located in the Bad Ragaz resort area, 5 min walk from thermal spa, the location is very pretty and the room is comfortable.
The staff can be a bit more friendly
Thank you very much for your feedback. We are very pleased that you enjoyed the location of our hotel and the comfortable room. We hope to welcome you again soon. Your castle team
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewVery comfortable room and comfortable beds. Excellent food and wine selection. Very attentive staff. Outside dining with live music. Good parking. Great experience.
The en-suite bathroom was a bit basic and dark.
Thank you very much for your positive feedback - we are delighted that you enjoyed your stay with us and have fond memories of our rooms, cuisine and service in particular. We are happy to take note of your comments about the bathroom and will incorporate them into our ongoing optimization processes. Your Castle Team
Thank you very much for your positive feedback - we are delighted that you enjoyed your stay with us and have fond memories of our rooms, cuisine and service in particular. We are happy to take note of your comments about the bathroom and w… Show more
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewUnfortunately, we discovered in the morning that sewage had backed up through the shower drain, leaving the shower unusable. Such a serious hygiene issue is completely unacceptable for me.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewThe location was in a calm, natural surrounding on the outskirts of Bad Ragaz. Delicious Breakfast, with an option to have lunch bag prepared (best to ask for it with 30min advance, it can be delivered to the room too). Very helpful and professional staff. There was an access to sauna and the outside pool.
My room was a bit dark and there was no protection against bugs in windows, so best to close them for the late afternoon and night. There was no lift in Residence part of the hotel, which made carrying bulky luggage a bit of a challenge.
Thank you very much for your detailed feedback. We are very pleased that you were able to enjoy the quiet location, our breakfast offer and the service of our team. We are happy to take your comments on the room and the residence on board - they help us to consider possible improvements. We look forward to welcoming you again. Your Castle Team
Thank you very much for your detailed feedback. We are very pleased that you were able to enjoy the quiet location, our breakfast offer and the service of our team. We are happy to take your comments on the room and the residence on board -… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewWonderfull place with wonderful facilities. Small Spa-Zone, swimming pool, beautiful park around. The room was big enough.
Beds and pillows are too soft somehow (even though seems expensive) and not comfortable to sleep.
Thank you very much for your feedback. We are glad that you enjoyed our place and the surroundings. Regarding the pillows, we would have appreciated it if you had brought this to our attention during your stay - we would have been happy to offer you alternative pillows to improve your sleeping comfort. Your feedback helps us to further optimize our service. We would be delighted to welcome you again. Your Schloss Team
Thank you very much for your feedback. We are glad that you enjoyed our place and the surroundings. Regarding the pillows, we would have appreciated it if you had brought this to our attention during your stay - we would have been happy to … Show more