Nice quiet hotel close to the lake front, station and restaurants. Comfortable room.

Stayed in September 2025

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Location

Stayed in July 2025

Stuff 's are so lovely. specially in reception.

yes

Stayed in August 2025

- Room was too hot and no AC only a fan was provided.

-The location is really good and central

Stayed in June 2025

Wifi was intermittent, no usable power sockets, think it may have been CH specific connection.

Great location, a short walk to the lake and piazza

Stayed in August 2025

facilities in room very basic.

Location, great, very central, staff were friendly and helpful.

Stayed in August 2025

The room was very small for three beds, the tub to shower in the bathroom not big enough to take a proper shower. Everything felt very old. Soundproofing not very good either. I believe there are some updated rooms if you looked at the pictures, our room was not one of those.

Very central, staff was very nice and helpful. Huge new smart TV.

Stayed in July 2025

While functional, the facilities are quite dated and could benefit from renovation.

You're primarily paying for the location. The room was exceptionally clean, and the beds were comfortable. If you don't plan to spend too much time indoors, it is a good place.

Stayed in July 2025

The hotel is not particularly beautiful but if you are looking rather a place a abase for your stay, and spending most of the time explorig outside, then this is a perfect solution. Breakfast was not included but the reception recommended some places near by.

Location is excellent right in the heart of the city on the main shopping street and just one block away from the lakeside. It was very easy to reach from the trainstation with the city-funicular, and served well as a base for our stay. The staff was nice and helpful.

Stayed in May 2025

Quiet. Central location. Security for e bike. Easy to find in good area of Lugano.

Stayed in July 2025

Excellent position Good value for money

Stayed in July 2025

The location and Country

Stayed in July 2025

We really did not have any specific item about Hotel San Carlo that we did not like. The hotel was basic and comfortable and quiet. Even the price was not hugely expensive. Booking.com had a good price for Hotel San Carlo

Hotel San Carlo is perfectly located with a very short 10 minute walk from the Lugano train station and a very short 1 minute walk (1 block) to the main road, Riva Vincenzo Vela, which runs along Lake Lugano. The room was comfortable and basic with a writing desk and wardrobe. There was no air con but it did come with a large efficient fan which kept the room cooler. Our room overlooked the street in front of the hotel and the room very quiet. We did not hear any of our neighbors and at night the street was very quiet. The check-in person, Salvatore was very friendly, efficient and very helpful to suggest a good restaurant for dinner that was within walking distance. (There are actually a LOT of great restaurants very close and easy walking distance to Hotel San Carlo) The restaurant that Salvatore suggested was a block away right across from the lake shore, Spaghetti Store. Hotel San Carlo does not offer a breakfast option but one does not really need it at the hotel. There are many great places for breakfast, lunch & dinner just a very short walk from the hotel. Overall we would definitely stay at Hotel San Carlo when we return to Lugano in the future.

Stayed in June 2025

It was hot. The fans were provided but were not enough. There was no separation between the shower and the bed, except the shower door. Conversations in the hallway were very audible in the rooms.

Centrally located, close to the lake and the funicular from the train Lugano Stazione. Check in staff were friendly and fast. Rooms were clean.

Stayed in July 2025

With temperatures +30C and humid, a fan just isn’t adequate.

Great location close to the lake, cafes and restaurants. Staff were very helpful with some great tips for the sights and attractions around town.

Stayed in June 2025

We were on a budget and this met our expectations very well. The location was great, short walk to the river etc. Foodmarket was next to the hotel. We bought take-away breakfast and sat by the lake. The most beautiful view ever <3

Stayed in May 2025

Love being able to open the window but the restaurant staff below after work were so noisy clearing away tables.

Wasn't sure about the bed against the wall!

Stayed in May 2025

No A/C, WiFi went out, small

Location, quiet, price, water pressure and heat in shower

Stayed in June 2025

N/A

Location, Location. Couldn't be in a better situation..Friendly staff. Our 2 and visit and we would choose it again. Everything on the doorstep

Stayed in June 2025

The steps near the elevator are too close and I tripped on them, fortunately not suffering any injury.

Great location with a grocery store next door. Only a few steps from the lake. Everything was great, but the room was a little small, with the sink in the room. The sink dispenser was out of soap. The shower was very nice. The bed was comfortable. Great, helpful staff.

Stayed in May 2025

Hotel it’s did not have much on offer, but the immediate precinct more than made up for it.

One street back from the lake, all the shops and restaurants that you would want. Conveniently close to the train station, especially if you use the funicular.

Stayed in June 2025

The toilet paper in the common bathroom was not sufficient. The hair dryer in the bathroom was not working.

The room & the bathroom were very clean. The bed was very comfortable. The location is fantastic, it's right in the center and a 2-minute walk from the Lugano lake. The staff at the reception was extremely friendly and polite. They also printed for us the Ticino ticket which gives you access to free public transport in the area and discounts to some attractions.

Stayed in June 2025

I wish we could have stayed longer.

Right downtown Lugano which is ideal.

Stayed in April 2025

No complaints

Staff friendly and helpful - great location

Stayed in April 2025