تقييمات Hotel San Carlo

عزيزي فهد البلوي، صباح الخير من لوغانو وفندق سان كارلو. شكرا لك على البقاء في فندقنا. نأسف لسماع أنك لم تستمتع بإقامتك في فندقنا، وبينما يمكننا أن نفهم أن تقدير ما يتم تقديمه على الإفطار يختلف باختلاف الذوق الشخصي، لا يمكننا أن نفهم أو نقبل الانتقادات الأخرى التي نتلقاها عن طيب خاطر. الغرفة المخصصة لها، كترقية مجانية، لم تكن مزدوجة بل ثلاثية. تم اقتراح هذه الترقية لتلبية طلباتك للحصول على غرفة ذات مساحة أكبر. عند الحديث عن مواقف السيارات، لا يوجد في أي مكان في قناة الحجز مذكور أن الفندق به موقف سيارات خاص. في الواقع، نحن في قلب المركز التاريخي ومعظم المباني (بما في ذلك نحن) تقدم إعانات لمواقف السيارات في المنطقة المحيطة. ونحن نوصي بشدة، فيما يتعلق بحجوزاتك المستقبلية، بأن تقرأ بعناية مرافق الفندق الذي تحجزه، للتأكد من أن الفندق المعني يعكس الخصائص التي تبحث عنها. أطيب التحيات، فندق تيم سان كارلو

عزيزي فهد البلوي، صباح الخير من لوغانو وفندق سان كارلو. شكرا لك على البقاء في فندقنا. نأسف لسماع أنك لم تستمتع بإقامتك في فندقنا، وبينما يمكننا أن نفهم أن تقدير ما يتم تقديمه على الإفطار يختلف باختلاف الذوق الشخصي، لا يمكننا أن نفهم أو ن… عرض المزيد

عزيزي السيد دانييل أرشوت، صباح الخير من لوغانو وفندق سان كارلو. نشكرك على إقامتك في فندقنا. نأسف بشدة لسماع أن إقامتك لم تكن موضع تقدير خاص وسنضع رأيك في الاعتبار من أجل تحسين جودة الخدمة المقدمة لعملائنا. نود فقط أن نشير إلى أن فندقنا، كما هو مكتوب في الأوصاف المختلفة، لا يحتوي على موقف سيارات خاص. الحلان المقترحان يبعدان دقيقتين بالضبط سيرًا على الأقدام (في حالة موقف السيارات متعدد الطوابق في موتا) و5 دقائق (في حالة موقف السيارات متعدد الطوابق في لاك). لذلك، نتمنى لك أفضل يوم ممكن، وعلى أمل أن نتمكن من استضافتك كضيف ترحيبي مرة أخرى، نرسل لك أطيب تحياتنا. فريق فندق سان كارلو

عزيزي السيد دانييل أرشوت، صباح الخير من لوغانو وفندق سان كارلو. نشكرك على إقامتك في فندقنا. نأسف بشدة لسماع أن إقامتك لم تكن موضع تقدير خاص وسنضع رأيك في الاعتبار من أجل تحسين جودة الخدمة المقدمة لعملائنا. نود فقط أن نشير إلى أن فندقنا،… عرض المزيد

Dear Saleh Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forward to welcoming you back again soon. Best regards, Team Hotel San Carlo

Dear Saleh Thank you for choosing our propriety for your stay and for taking a moment to share your experience at Hotel San Carlo, your comment is important to us. We are pleased to hear that you had a great experience and we look forwar… عرض المزيد

Dear Mina, Thank you very much for choosing our hotel for your stay and for the positive feedback. We are glad to hear that you had a great experience. Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again. Best regards, Team Hotel San Carlo

Dear Mina, Thank you very much for choosing our hotel for your stay and for the positive feedback. We are glad to hear that you had a great experience. Your comment is important to us as it’s a stimulus to improve. We hope to see you s… عرض المزيد

Dear Fahad, Thank you very much for choosing our hotel for your stay and for the positive feedback. We are glad to hear that you had a great experience. Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again. Best regards, Team Hotel San Carlo

Dear Fahad, Thank you very much for choosing our hotel for your stay and for the positive feedback. We are glad to hear that you had a great experience. Your comment is important to us as it’s a stimulus to improve. We hope to see you… عرض المزيد

Dear Mahmoud, Thank you very much for choosing our hotel for your stay and for the positive feedback. We are glad to hear that you had a great experience. Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again. Best regards, Team Hotel San Carlo

Dear Mahmoud, Thank you very much for choosing our hotel for your stay and for the positive feedback. We are glad to hear that you had a great experience. Your comment is important to us as it’s a stimulus to improve. We hope to see yo… عرض المزيد

Dear Ashraf, Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review. We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve. Best regards, Team Hotel San Carlo

Dear Ashraf, Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review. We assure you that we will analyse point by point everything that did not meet your expectations and… عرض المزيد

Mr. Abdulaziz, good morning from Lugano and from the staff of the Hotel San Carlo. We thank you for booking at our hotel and at the same time we thank you very much for the review you left us. Receiving more or less positive comments is part of the game and often negative criticisms, when made with honesty and sincerity, help the structures to improve the quality of the service offered. Your review does not belong to this category and cannot be accepted with good will. In the first analysis, as explained to her at the time of Check In, following some problems regarding the size of the room, she was assigned a Comfort Family room as a free upgrade even though she had booked a Double with extra bed. Secondly, the hotel was also incredibly flexible in terms of check-out times, not charging any penalty despite a 3-hour delay on the normal check-out time. Let's avoid going into details on how you left the accommodation (smoking inside the room and other frankly inelegant details to list). In the face of all this, therefore, we find what we received as a review from you extremely cloying and we trust in the intellectual honesty of the other customers who will hypothetically read the review. Best regards, Team Hotel San Carlo

Mr. Abdulaziz, good morning from Lugano and from the staff of the Hotel San Carlo. We thank you for booking at our hotel and at the same time we thank you very much for the review you left us. Receiving more or less positive comments is … عرض المزيد

Dear SaeedAlahbabi, Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave your review. We are pleased that you enjoyed the location of our hotel. We are sorry about the heating but we are sure you will understand that, given the world situation, there are rules we have to respect and it was not possible for us to turn on the heating earlier. We send you our warmest regards, Team Hotel San Carlo

Dear SaeedAlahbabi, Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave your review. We are pleased that you enjoyed the location of our hotel. We are sorry about the heating but we are sure y… عرض المزيد