Opiniones del Ruby Claire Hotel Geneva

Hey Alejandro Isaias, Thank you for taking the time to share your feedback. We're delighted to hear that you found our location very good. With Ruby Claire being steps away from Lac Léman and Geneva's historic centre, we pride ourselves on offering a prime spot for exploring charming boutiques and experiencing the heartbeat of the city. We hope your stay was as enjoyable as the location and we look forward to welcoming you back on your next trip to Geneva. Your Ruby Claire Team

Hey Alejandro Isaias, Thank you for taking the time to share your feedback. We're delighted to hear that you found our location very good. With Ruby Claire being steps away from Lac Léman and Geneva's historic centre, we pride ourselves on… Mostrar más

Hey Dolores, Thank you for taking the time to share your feedback. We're thrilled to hear that you appreciated the cleanliness of Ruby Claire and the good treatment from our team. Our hosts always strive to ensure our guests feel well cared for during their stay. We understand that our location in the Passage Malbuisson can be a bit of a hidden gem. For easier navigation, we've put up signs to guide the way through the entrances at Rue du Rhône 42 and Rue du Marché 5. We hope this helps for any future visits. We appreciate your feedback and hope to have the pleasure of welcoming you back to Ruby Claire again soon. Your Ruby Claire Team

Hey Dolores, Thank you for taking the time to share your feedback. We're thrilled to hear that you appreciated the cleanliness of Ruby Claire and the good treatment from our team. Our hosts always strive to ensure our guests feel well care… Mostrar más

Hey Anais, We're thrilled to hear that you had such a great experience at Ruby Claire. Our central location is indeed a plus, steps away from Lac Léman and Geneva’s historic centre, making it just perfect for exploring the city's charming boutiques. We're delighted that you found your room to be clean, comfortable, and well-equipped. Our team works hard to provide a Lean Luxury experience, combining comfort with a clever use of space. Your words are encouraging, and we hope to have the pleasure of welcoming you back on your next visit to Geneva. Your Ruby Claire Team

Hey Anais, We're thrilled to hear that you had such a great experience at Ruby Claire. Our central location is indeed a plus, steps away from Lac Léman and Geneva’s historic centre, making it just perfect for exploring the city's charming … Mostrar más

Hey Carmen, Thank you for your lovely feedback. It's great to hear that you enjoyed our central location - being just steps away from Lac Léman and Geneva’s historic centre is one of the things we love about Ruby Claire. We're pleased that you found our rooms clean and true to the photos, and that our check-in process was smooth for you. We always aim to make our guests' experience as seamless as possible, with our hosts ready to assist where needed. Your note about the security of our hotel is also appreciated. We take the safety of our guests very seriously, and it's great to hear you felt secure during your stay. We hope to welcome you back to Ruby Claire in the future for another enjoyable stay. Your Ruby Claire Team

Hey Carmen, Thank you for your lovely feedback. It's great to hear that you enjoyed our central location - being just steps away from Lac Léman and Geneva’s historic centre is one of the things we love about Ruby Claire. We're pleased tha… Mostrar más

Hey Vicente, Thanks for taking the time to share your thoughts. It sounds like your stay wasn't quite the smooth experience we aim for at Ruby Claire, and we're sorry to hear that. It's great to know that you enjoyed our showers - we've put a lot of thought into making them a refreshing part of our guests' stay. On the other hand, we understand that finding our hotel in the Passage Malbuisson can be a bit tricky. To make the navigation easier, we've put up signs to guide our guests through the entrances at Rue du Rhône 42 and Rue du Marché 5. We're sorry to hear that you found the check-in process long and frustrating. We strive for a smooth and efficient process, and we'll keep working to improve. As for parking, it's a pity that you were expecting a car park on-site. Within the scope of the possibilities that Booking.com makes available to us, we communicate to our guests that we have a cooperation with a nearby car park. While we don’t have our own on-site parking, we do offer a discount for nearby parking to ensure a convenient stay despite this. We hope that despite these issues, you were still able to take some positive experiences away from your stay. We'd love to welcome you back to Ruby Claire in the future. Your Ruby Claire Team

Hey Vicente, Thanks for taking the time to share your thoughts. It sounds like your stay wasn't quite the smooth experience we aim for at Ruby Claire, and we're sorry to hear that. It's great to know that you enjoyed our showers - we've p… Mostrar más

Hey Laura, Thank you for taking the time to share your feedback with us. It's great to hear that you appreciated our central location, a detail we are quite proud of. We're sorry to hear about the issues you faced with the room changes and the invoice. We always aim to deliver a smooth and efficient experience, and we regret any inconvenience caused. We also understand your concerns regarding our response time to your emails and the level of customer service you received. We always aim to offer our guests straightforward service they can trust, and respond to our customers' queries promptly. However, we value your feedback as it helps us improve. We hope that despite these issues, we get the chance to welcome you back to Ruby Claire in the future. Your Ruby Claire Team

Hey Laura, Thank you for taking the time to share your feedback with us. It's great to hear that you appreciated our central location, a detail we are quite proud of. We're sorry to hear about the issues you faced with the room changes a… Mostrar más

Hey Coderch, Thanks for taking the time to share your feedback with us. We're really pleased to hear that you appreciated our central location and enjoyed your room at Ruby Claire. We're sorry to hear about the noise from the room's ventilation system - we aim to provide a peaceful and comfortable environment for all our guests. Your comfort is our priority, so we appreciate you letting us know about this. We hope to have the opportunity to welcome you back to Ruby Claire in the future and provide you with an even better experience. Your Ruby Claire Team

Hey Coderch, Thanks for taking the time to share your feedback with us. We're really pleased to hear that you appreciated our central location and enjoyed your room at Ruby Claire. We're sorry to hear about the noise from the room's vent… Mostrar más

Hey Fernán, Thanks for your feedback regarding your stay at Ruby Claire. We're pleased that you've appreciated our excellent location and found our hotel functional. We understand that the design of our bathrooms might not be to everyone's liking. Our layout is designed with our Lean Luxury philosophy in mind, prioritising functionality and efficiency, while still maintaining a comfortable atmosphere. We appreciate your thoughts on privacy and will certainly bear them in mind. It's insights like yours that help us continuously refine our guests' experiences. We're hopeful to welcome you back to Ruby Claire in the future. Your Ruby Claire Team

Hey Fernán, Thanks for your feedback regarding your stay at Ruby Claire. We're pleased that you've appreciated our excellent location and found our hotel functional. We understand that the design of our bathrooms might not be to everyone'… Mostrar más

Hey Eduardo, Thanks for taking a moment to share your thoughts. We're really pleased to hear you enjoyed our 24-hour bar - it's always there when you need a late-night snack or a refreshing drink. As for our pricing, we strive to offer a balance between quality and affordability in a central location like ours. We understand Switzerland can be a bit on the pricey side, but we do our best to provide great value for the experience we offer. We're hopeful that we'll get the chance to welcome you back again in the future. Your Ruby Claire Team

Hey Eduardo, Thanks for taking a moment to share your thoughts. We're really pleased to hear you enjoyed our 24-hour bar - it's always there when you need a late-night snack or a refreshing drink. As for our pricing, we strive to offer a … Mostrar más

Hey Anna, Thanks for leaving a review. We're delighted to hear you liked the room. Our aim is to provide a comfortable and inviting space for all our guests, so it's great to know we hit the mark for you. We hope to welcome you back to Ruby Claire in the near future. There's always more to explore in our beautiful city and we'd be thrilled to have you stay with us again. Your Ruby Claire Team

Hey Anna, Thanks for leaving a review. We're delighted to hear you liked the room. Our aim is to provide a comfortable and inviting space for all our guests, so it's great to know we hit the mark for you. We hope to welcome you back to Ru… Mostrar más

Hey Barbara, Thanks for sharing your thoughts. We're thrilled to hear that you loved our central location - being just steps away from Lac Léman and Geneva’s historic centre is something we're quite proud of. We're sorry to hear about the trouble you had with your luggage due to the steps in the hallway. Your comfort and convenience are important to us, and we're sorry if this caused you any inconvenience. We hope you'll consider staying at Ruby Claire again in the future. We'd love another chance to make your stay as hassle-free as possible. Your Ruby Claire Team

Hey Barbara, Thanks for sharing your thoughts. We're thrilled to hear that you loved our central location - being just steps away from Lac Léman and Geneva’s historic centre is something we're quite proud of. We're sorry to hear about the… Mostrar más

Hey Alexandra, Thanks for taking the time to share your thoughts about your stay at Ruby Claire. We're glad you enjoyed our central location - it's certainly a great base for exploring everything Geneva has to offer. We're also thrilled you appreciate our Lean Luxury philosophy. Since some of our rooms are an unusual shape, there isn't always space for a wardrobe. Instead, you'll find hooks for hangers and a rack for your bag. If you'd prefer to have a proper wardrobe, our friendly hosts can always try to find you a different room. Otherwise, please add a note to your booking to be sure of getting one. We're grateful for your feedback, and we hope to welcome you back soon for another stay in the heart of the city. Your Ruby Claire Team

Hey Alexandra, Thanks for taking the time to share your thoughts about your stay at Ruby Claire. We're glad you enjoyed our central location - it's certainly a great base for exploring everything Geneva has to offer. We're also thrilled yo… Mostrar más

Hey Francisco Javier, We're delighted to hear you had a positive experience with our friendly team at Ruby Claire. It's always lovely to know that our efforts to provide down-to-earth service are appreciated. We truly believe in treating all our guests like old friends, and it's great to know that you felt this during your stay. We're looking forward to welcoming you back in the near future for another memorable stay. Your Ruby Claire Team

Hey Francisco Javier, We're delighted to hear you had a positive experience with our friendly team at Ruby Claire. It's always lovely to know that our efforts to provide down-to-earth service are appreciated. We truly believe in treating … Mostrar más