The only downside was that the room felt warm at night, and since we couldn’t open the window due to mosquitoes, it was slightly uncomfortable.

We had a lovely stay at this hotel. The staff were very friendly and welcoming, which made us feel right at home. The location is excellent, close to the lake, beautiful hiking trails, and not far from the Grand Canyon of Switzerland, making it a perfect base for outdoor activities. Breakfast was good and satisfying, though not particularly exceptional.

Stayed in August 2025

Maybe what could be improved is the friendliness of the staff... Most of them were very cold, even felt like we were bothering the ladies at the front desk while checking in.

Wonderful hotel with beautiful architecture! Room was really pretty and comfortable, very clean and quiet. Very nice touch with the lovely teas available and sweet complimentary cake. Breakfast was super diverse and delicious. Finally the spa was amazing! Lots of equipment, calm and comfortable. There is also a rooftop with incredible views . We loved our stay here and will definitely come back!!

Stayed in August 2025

Warm and welcoming atmosphere. Lovely Jack Russel in the foyer to greet us.very well run hotel. Wellness facilities are super.

Stayed in February 2025

Very little and I know that the following is a little picky…. Would loved more fresh juices in the morning; carrot can get a little repetitive. We had smoked salmon one morning, but please shake it up a little maybe with some sausages, mushrooms etc.

Food was amazing. Choice at dinner every evening was superb and good portions. A little out of town, but more than made up for by the frequent ski shuttle. Best of all, at low periods it’s on demand!! Pool and sauna Areas spectacular. What we both loved was the pride of the staff to serve and their love of this family run business.

Stayed in February 2025

Need to take a shuttle bus the to the cable car and back which is sometimes inconvenient. Rooms very comfortable but not large. Single elevator which when you need to take it can be a bit slow. There are steps though if you are not lugging equipment.

Very comfortable rooms. great spa, freindly and accomodating staff. Stylish with very much the family run hotel feel Very good food. Pretty locale. Pricey but not terribly pricey by Swiss resorts standards. Also enjoyed the spa and pool, both of which are really good.

Stayed in February 2025

The carpark was icy

It’s very welcoming and family friendly

Stayed in February 2025

Nothing I can think of

Great location, lovely staff, fabulous food, excellent pool

Stayed in February 2025

Some little improvements could be good: I found the massage a little strange and the kitchen could use some better vegan options for special set menus when dietary requirements are given in advance. 4chf for a nespresso pod in a self service set up is a bit much.

This was our 4th visit to this hotel, we love to come here and this was the first time in winter for Christmas. They put on a beautiful Christmas and the spa is just so beautiful since the renovation. Really dog friendly and just picture perfect setting.

Stayed in December 2024

excellent stay, great service, BF and swimming pool.

Stayed in December 2024

Because the pillows were very soft, we had trouble sleeping for the first few days.

We had an amazing time at this hotel and were able to truly relax. The spa area, including the indoor pool, is top-notch. The restaurant and bar offer incredible food and drinks. Our room had a stunning view, and to our pleasant surprise, the prices for the quality food and drinks were quite reasonable. Another highlight is the 360 view from the rooftop, as well as the convenient walking distance to Lake Cauma.

Stayed in September 2024

There is nothing to dislike

Everything especially the outstanding pool and SPA facilities

Stayed in September 2024

Beds are uncomfortable and outdated.

Location, friendly stuff, good breakfast

Stayed in August 2024

No coffee making facilties in room

Location View Breakfast Spa Friendly Staff and excellent service

Stayed in July 2024

- you can see inside the swimming pool area from outside / the front of the hotel which didnt feel so comfortable - the parking is either super stuffed or a bit far

- beautiful hotel inside and out, with an eye for details - amazing breakfast buffet in a very nice dining hall - the staff goes above and beyond to make your stay comfortable - thank you for everything! - location is good, close to the Caumasee and to the cable cars so great to explore from there - saunas are beautiful, with a forest view

Stayed in May 2024

Perfect location, close to the lake and the spa is amazing. Great dinner menu, too. Very friendly stuff.

Stayed in February 2024

Small bathroom. Small and narrow hanger for ski, it was difficult to reach the ski hanged on the edge even for a slim person like me.

Beautiful, clean and cosy hotel. Excellent breakfast. Comfortable bad, very friendly staff. The shuttle brings you with ski equipment to the skilift and back to the hotel. Spa is big, various and well organized. Pool is enough big for swimming with a relaxing lights and deco. Breathtaking nature, huge skiresort and hiking trails nearby.

Stayed in February 2024

Very Bad smell at the swimming pool (by the corners) Room a bit too small for the price No coffe/tea in the room Small shower not working very well (not lots of water pressure) Not enough space to hang wet clothes/towel To charge an hybrid car it costs 20chf, usually it is 5.- could have been free.

Excellent old style vintage charming hotel Good location Amazing modern design spa Good food Excellent butter Very close to caumasee Free parking

Stayed in January 2024

Small bathroom and bath, but room very comfortable. Ski shuttle could go more often. Often better to catch bus mearby. Hotel a little way from ski lift.

Pretty locale, great staff, food and service. Gorgeous hotel.

Stayed in December 2023

Extremely friendly staff, beautiful location in the trees, generous SPA, roof terrace, delicious breakfast...looking forward to staying there again!

Stayed in October 2023

The rooms were relatively small, compared to other places.

Charming little hotel, loved the interior amd exterior design! The staff is also super nice, would 100% go back. I'd say the price is also good. It's not too far from a gorgeous lake, which is also a bonus

Stayed in August 2023

In the bathroom the shower setup - glass door allows some water through. Also would be nice to have the towels in the spa rather than bringing them from the room

I have been many times to this hotel and was very impressed by the renovated spa. The rooms and common areas are very clean and well maintained

Stayed in July 2023

The hotel was cosy and quaint. The staff were welcoming and helpful from the moment we arrived. Room was gorgeous and bed was comfortable and large. Breakfast was excellent with wide range of options. Location and setting was breathtaking. It started snowing when we arrived so we were lucky to get the full Winter Wonderland effect,

Stayed in March 2023

Everything was well done well thought out and carried out all staff were friendly and helpful .

Stayed in March 2023

Staff exceptionally friendly, small nice rooms with a good view and a modern large SPA

Stayed in January 2023