The third bed in our bedroom had a broken frame, the room was quite small, the bathroom had no ventilation, no dishes were provided when we asked, just needed a bowl to wash and serve some fruit for our little one.

Fascinating mountain views, good breakfast with a nice mountain view restaurant, helping with transferring the luggage from the hotel to the train station. They did an early check-in which was really helpful given our little one was so tired.

Stayed in September 2025

The view from the balcony was stunning

Stayed in August 2025

Can’t think of anything.

Perfectly positioned between the mountains and a close 7 minute walk to the train

Stayed in August 2025

Expensive

Stunning view

Stayed in July 2025

Nothing

The staff were incredibly friendly and welcoming, especially in the breakfast room. The cleaning team were flexible and lovely. The location and view was fantastic. Food great.

Stayed in July 2025

The shower was a little small.

We had a wonderful balcony room overlooking the town square and the mountains. The hotel sauna was very nice and great spot to recover after a hike. The restaurant has a beautiful outdoor terrace for dinner as well as a charming indoor section where we had an excellent breakfast each morning. The hotel is only about a 4 min walk from train station and right in the center of town.

Stayed in July 2025

Flies during my breakfast.

The nice staff and cleanliness.

Stayed in July 2025

Booking.com and the property need to better communicate charges.

The most incredible hotel in perfect wengen location, magic inside, the breakfast alone is worth staying here for (included!). The rooms weren't modern per se but charming and everything we needed- the view sublime.

Stayed in July 2025

Rooms were small.

Comfortable and great location. Friendly staff. Absolutely unbelievable view of the Eiger from the balcony.

Stayed in May 2025

Loved the cooked options for breakfast (might have overdosed on fried eggs, but then I am British.....) Room cleanliness exceptional and all staff super friendly and helpful. Easy walk to station, local trails & viewpoints, cable car and shops.

Stayed in June 2025

We stayed at fourth floor and the lift only reaches third floor. Our room didn’t have a balcony (due to room type we pick), it is not hotel’s fault but we would love to have a balcony which has the unbeatable view of Jungfaujoch.

The property locates 3 mins walk from Wengen station, it took us no time to get there even with four big suitcases. Very close to kids playground and town play facilities. It is a more rusty style, but well furnished hotel especially the bathroom is new, clean and logically designed. Everything is very convenient, breakfast is all you need and very tasty. Very close to all hiking trails and we could do a small trial (3-4km) to Lauterhorn before breakfast! It is the first time we tried 3* with our little one, but this one does not disappoint at all!

Stayed in July 2025

Amazing views from the balcony over the mountains and village, great breakfast and friendly staff. Short distance from the station.

Stayed in July 2025

Nothing

Very clean, nice breakfast, comfortable bed, friendly staff, good location.

Stayed in June 2025

Amazing location, friendly staff, great breakfast, clean comfy room, good new sauna. Very memorable stay!

Stayed in June 2025

I liked everything about it. The no-car feature adds to its appeal.

Very comfortable & quiet room, lovely view from the balcony, great breakfast choices - cooked when you order! For Dinner, I had the filet one evening and the Salmon the other and these meals were excellent! The staff was very friendly and courteous. And, at the breakfasts, the fellow travelers got to know one another as they exchanged what they had done or were going to do. It was a very pleasant stay.

Stayed in June 2025

Hotel with the best view in Wengen facing the mountains and walkable distance to the station/gondola, shops and restaurants. We took the room with balcony and seeing the alps every morning was a bliss. Kind lady at the reception handled all our requests with a smile and the restaurant is high quality. Our first stay in Switzerland and one of the best!

Stayed in June 2025

Room got very hot overnight with the hotter days. Windows do open however.

Unbeatable view. Balcony you can spend the evenings away on. Great breakfast too.

Stayed in June 2025

Great hotel for its price category. We stayed for one night. Shared bathroom and toilet, everything was very clean and quiet. Excellent breakfast. Located near the train station

Stayed in May 2025

Nothing

Perfect location, friendly staff, good breakfast!

Stayed in May 2025

The view from the room was stunning. Great location, wonderful staff, lovely bed and clean room. I’m planning on returning here on my next visit to the region.

Stayed in June 2025

Great location and great view from our room.

Stayed in May 2025

The size of the room/bathroom was smaller than expected. The small corner shower was the hardest to cope with. It was not a deal breaker, it was just the only thing I didn't like about the stay.

I dont think you can have a better view in Wengen. The hotel is rustic enough and cozy, very clean, and has great food. Everyone working there was extremely polite and professional.

Stayed in May 2025

Nothing

Everything

Stayed in May 2025

A negative experience with one of the receptionists. She insisted that there was a bathrobe in my room, even though I knew there wasn’t. She asked another staff member to go to my room to "show me" and, unsurprisingly, no bathrobe was found, and she did not even excuse for her mistake. She was rude and arrogant. During check-out, I noticed her whispering to a colleague while I was asking for an invoice, which I felt unprofessional. Aside from this, the rest of my stay was okay.

The hotel was very nice, staff in the breakfast was amazing, very kind.

Stayed in March 2025