Opiniones del Riva Rooms & Studios - Check-In 24hr 3 estrellas

Thank you for taking the time to provide feedback. We’re disappointed to hear that your experience did not meet your expectations. However, we would like to address some points to provide clarity for future guests. First, our rooms are equipped with full blackout curtains specifically designed to block out light from outside. We understand that light control is crucial for a good night’s sleep, and while the sun curtains you used are ideal for filtering daylight, they are not meant for complete blackout—only the blackout curtains do that effectively. Pets are welcome at our hotel, and this policy is clearly stated on every platform where we list our rooms. We take cleanliness seriously, and if we had been informed about your allergy, we would have been happy to assign you to a room with no recent pet occupancy. We noticed you rated the location as 2/10, which is quite surprising as you arrived late in the evening and departed the next morning, leaving little time to explore our area fully. Our location is highly appreciated by guests who enjoy exploring Locarno’s charm, and we encourage visitors to take the time to experience it. While we understand that quick, overnight stays may not provide the full Riva Rooms & Studios experience, we remain committed to addressing any concerns directly during a guest’s stay so we can help make it more comfortable. Yannis

Thank you for taking the time to provide feedback. We’re disappointed to hear that your experience did not meet your expectations. However, we would like to address some points to provide clarity for future guests. First, our rooms are equ… Mostrar más