Reviews of Boutique Hotel OchSen Self-Check-In 3 stars
Bartholomépl. 4, 7310 Bad Ragaz, Switzerland
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewSelf check-in is really convenient.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNothing
They cancelled my stay two days before arrival day via message in booking, where they said that I would have cancelled it - which wasn’t true. So I called, they told me they would check and call back, but didn’t call again. So I needed to reach out again and they then informed me, that they need to cancel my room. They didn’t help to get a new room in a hotel close by. On booking, they never officially canceled the reservation. -10/10 experience.
Reviewed: 5 August 2025 · Stayed in July 2025
Verified review24h availability to speak with someone, even just over the phone. The lady was so kind to help us find a space to sleep as we arrived to late too late to the other hotel, where reception was closed.
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGood and practical. Spacious and comfy.
I get that it’s self checkin, but a boutique hotel really should have personality, with no staff this place really is just a simple hotel, don’t expect any nice additions, simple, clean, nothing more. Remove the boutique branding and it’s all as described.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewthe plumbing in the shower needs to be replaced
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation and the room and easy to check in and out
No tissue and no hairdryer and the fridge doesn’t work
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewLocation was very good . Cleanliness comfortable bed bathroom and elevator as well and supermarket nearby.
No staff to contact via message or phone
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewLocation was very good. Cleanliness ,comfortable bed ,bath room was new and elevator as well. Closed to supermarket
Coffee maker in room doesn’t work. Fridge was not cold or cool at all . No staff and cannot contact via message or phone .
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewLocation was perfect
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewSpacious
Luke warm shower. Nobody to ask about luggage storage We were promised slippers, bathrobe etc but not even enough towels. Poor toiletries
Reviewed: 21 May 2025 · Stayed in February 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewLocation and easy check in and checkout
Too soft pillows. Very loud church bells every hour even at night!
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified reviewReviewed: 13 March 2025 · Stayed in February 2025
Verified reviewI made the booking through booking.com Unfortunately i don’t know why, the hotel didn’t get my booking even though I go all confirmation letters. On that day, when I was at the hotel I had to book another hotel, which was more expensive. By law the booking has to cover the additional costs, because the new booking was more expensive, but they still didn’t.
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewRooms were clean and good.
We could not sleep due the iron decorates on the outside of the building made a lot of noise during night.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewGood price. Good location close to Vereina tunnel. Comfortable beds. Good breakfast.
Parking in public garage.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewReviewed: 13 February 2025 · Stayed in February 2025
Verified review