Reviews of Residenz Alpina im Kurhaus 3 stars
Voa Principala 40, 7078 Lenzerheide, Switzerland
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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewClose to the bus stop and shops. Clean and kitchen very well equipped. Nicely furnished.
The apartment smelled of cigarette smoke, discusting if you do not smoke and especially with small kids. I think 30 euros per person for bed linen is a lot. On Booking, this linen charge was only shown to me as an additional tax after booking. In addition, the bed linen had to be paid for separately. The tourist tax was incorrectly charged twice. Communication was in Dutch? on several occasions. In any case, I would have expected the language of conversation at an accommodation in Switzerland to be German or English. I found this very irritating.
Hi Lilian, I'm sorry to hear about the smoke, this is a non smoking apartment, and the unclarity regarding the linen. The tourist tax we've handled directly. There is a translate option within Booking.com hence all the communication can be written and replies read in your own languages.
Hi Lilian, I'm sorry to hear about the smoke, this is a non smoking apartment, and the unclarity regarding the linen. The tourist tax we've handled directly. There is a translate option within Booking.com hence all the communication… Show more
Reviewed: 5 July 2023 · Stayed in July 2023
Verified reviewHotel has a great lounge. Great to hang out and have an espresso. Locked bike storage for mountain bikes. Spacious apartment with full kitchen. Sauna is included in the price. Nice location, with paid parking in front of the hotel.
No WiFi in the room, only in the lobby, but slow. Wish I had a bit more info upfront. For example, they have discounted lift tickets available, but we already bought them at full price.