A bit of traffic noise.

Decor and furnishing, dinner and breakfast, location

Stayed in September 2025

Having a lift to the upper floors would be a great addition, especially for travelers with luggage, as it would make access much easier.

The staff were very friendly and made us feel welcome, and it was great that they were so comfortable communicating in English. The breakfast spread was excellent, with plenty of variety. The location was perfect—right in the center, next to the Lake Luzern with easy access to both the train and bus stations.”

Stayed in August 2025

My bed was too soft!

Location, style, facilities, breakfast....

Stayed in September 2025

Very minor, the beds are a little hard.

Very hardworking friendly staff. Excellent restaurant and breakfast. Amazing location right outside the church.

Stayed in September 2025

There was no refrigerator in the room. No one explained how to use the in-room AC so we literally slept in a sauna our first night.

The staff was lovely and location perfect.

Stayed in August 2025

Climb up steps with heavy luggage before lift and after lift

Great location, excellent breakfast and super nice staff!

Stayed in August 2025

Expensive but probably in line with similar properties in Lucerne.

Great location lovely room and balcony

Stayed in August 2025

Location Old style furniture

Stayed in August 2025

The bathroom and kitchen are very dated. The shower is fiddly and old. It leaks. There were 5 coat hangers for a family of four! The kitchen needs updating.

The location is superb. That made our stay - the balcony is amazing for a coffee or glass of wine looking out over the water and busy road area. Lots of light and very comfy beds and linens. Very spacious. Staff were lovely and helpful

Stayed in August 2025

We had to ask for an adapter to make the kettle work. No plugs in kitchen sink or bathroom basin. Only 1 bedroom had any storage. Functional rather than charming but served its purpose.

We stayed in an apartment next to the hotel as this gave the three of us more flexibility. The apartment itself was spacious and well equipped with lake views and small balcony. Great location with buses, shops and tourist options very nearby. Lucerne is a large, noisy city but the apartment had double glazing which was appreciated.

Stayed in July 2025

Fantastic location. Very near to the train station, 10 mins walk. Rooms are spacious. Switzerland doesn't have air-conditioning so they provided us with fan and a electric cooler. Staff is very nice and helpful. I had heel pain and needed ice pack. They vacummed a bag of ice and made instant ice pack and gave it to me. Room cleaning, bathroom cleaning were exceptional. All in all, if you are in lucerne, hotel Rebstock is highly recommended.

Stayed in July 2025

You can hear people above you walking around

Great location, comfortable

Stayed in July 2025

We couldn’t stand up in the shower. It is possible to have a bath alright.

A fabulous location with an amazing view from the balcony. We loved the unusual tiling and art work. We loved that we could walk to all the amenities and tourist attractions. The hotel also provided a swimming/beach kit which included a bag, towels and beach mats. This was a lovely touch and really handy as we swam in the lake nearby. We were upgraded to the balcony room which we also loved.

Stayed in July 2025

Parking was full. They directed us to a parking lot that ended up being very expensive. There was loud music from concerts nearby until late night.

Excellent location, close to the water and a lot of attractions. Good value for the location. They stored our luggage until we could check in. They also gave a portable air conditioner for the room.

Stayed in July 2025

There’s no lift facility. It is not advisable for people traveling with luggage. I was traveling with a toddler, so how much ever I try, luggage cannot be minimised beyond a limit. It’s very difficult to carry the luggage up as most of the rooms are in higher floors.

The property is beautiful and comfortable.There was a portable ac/cooler in the room. So, it kind of helped with the weather outside being too warm. They have maintained a centuries old structure (as per them). It really is beautiful to see both from inside and outside. Bus stops are there nearby. Walkable distance to Lucerne station, lion monument and chapel bridge.

Stayed in July 2025

It was not very easy to find and there were stairs to the lift both from the ground floor and from our bedroom on the fifth. The bath towels were very small and there was now here to place wash bags other than on the floor.

It was near the centre of Luzern. The staff were friendly. We ate in the restaurant and the food was excellent.

Stayed in July 2025

It was not a problem for us, but if you have mobility issues I recommend talking to reception before booking as part of the property is very old.

Wonderful individual hotel in a great location to explore Lucerne. Friendly attentive staff and the quickest check-in and check-out procedures! Good choice of items for breakfast including gluten free bread. We visited because we were going to a concert and the amazing KKL centre was within a few minutes walk. Booking the hotel room also provided us with a code for local public transport and discount to some museums. Unlike many places we have visited, the staff followed the hotel instructions about changing the towels (so many ignore my request to leave the towels when hardly used). The bathroom was quirky and individual which was very nice and still equipped with all expected facilities. The bed was very comfortable and a kettle was provided in the room. The restaurant was very good and had local food and drink options.

Stayed in July 2025

Too hot but has a fan. No AC. Our room is too hot in the afternoon

Best location. Walkable to popular attractions.

Stayed in June 2025

Price of parking car at hotel. Limited choice if breakfast. Next to church that rings ALL night. Very noisy air conditioning unit in room.

Good breakfast . Had a lift . Location.

Stayed in July 2025

Perfect location, easy access for public transport, near the lake. lovely large room. great choice of fresh food for breakfast.

Stayed in June 2025

One of the rooms was amazing but the 2nd one, paid for the same rate, unfortunately did not have the same standard.

The location.

Stayed in May 2025

noise, I can hear all my neighbors

Good stuff, comfortable bed

Stayed in July 2025

Great location, a 10 minute walk from the station and close to the lake. Friendly staff, lovely outside area to drink and eat out. Our room was in the historic part of the hotel so full of character and charming, wooden floors meant that you could here people walking around on the floor above, but this didn’t bother us. A stand alone /c unit and a fan kept us cool at night. We ate here one evening and the food was delicious. An excellent breakfast that included scrambled/fried eggs and bacon. Would definitely stay here again, diolch yn fawr!

Stayed in July 2025

The occupants in the room above ours liked to walk around alot at night, The floors are creaky and the noise kept us awake for a few hours. Reception only opens at 8.00am, If you need to check out out early it could be a problem.

When you arrive by car you need to get an access code for the car park which is just down the street. Parking to pick up the pass is on a pedestrianised area,so not easy. Our room had a view over the lake,which was very nice, The hotel is very old, so if your expecting a swish modern hotel, you are going to disappointed. Its a lovely building but it does creak quite a bit. There are elevators but we did not use them.

Stayed in June 2025