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Reviews of Randolins Familienresort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Curtins 2, 7500 St. Moritz, Switzerland

#26 of 167 hotels in St. Moritz

Guests' Choice

Review Score

Based on 58 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.3

  • Free Wifi

    9.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 21, 2025

    9.0
    Really enjoyable stay. A highlight of our Swiss holiday.
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    A little out of town but a shuttle service is provided by hotel (until about 7pm)

    Clean, comfortable, wonderful staff, beautiful scenic area

    Stayed in July 2025

  • Reviewed: August 14, 2025

    8.0
    Enjoyed the surroundings and the staff.
    • Leisure trip
    • Family with young children
    • Family Studio South 2+2
    • Stayed 2 nights
    • Submitted from a mobile device

    No aircon in the rooms and couldn’t open the doors due to the number of mosquitoes. The 2 bed was not big enough for 4 adults

    Loved the views, the greenery. The reception staff were really kind and helpful.

    Stayed in August 2025

  • Reviewed: July 23, 2025

    9.0
    Great place for families. Good value for St. Moritz.
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn’t like the shower arrangement in our bathroom. Water got everywhere, all over the floor near the toilet.

    Loved the setting, the friendly staff, the views, the playground, the comfortable beds, the shuttle service, and the Swiss restaurant. The property felt really safe and the kids could play outside while we stayed in the restaurant.

    Stayed in July 2025

  • Reviewed: January 30, 2025

    10
    For sure a place to repeat - can trust on quality, rooms are great, food was great as well.
    • Leisure trip
    • Group
    • Family Studio South 2+3
    • Stayed 1 night

    Parkplace was not clean and car was blocked for many hours.

    View, location, facilities, staff was great

    Stayed in January 2025

  • Reviewed: December 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I would expect some basic amenities in the room like kettle, cups, and instant coffee. Had to walk to the other building reception in freezing cold at night to borrow a kettle.

    The views are amazing, and loved the breakfast. Although we did not take the shuttle service, it sounded fun!

    Stayed in December 2024

  • Reviewed: December 9, 2024

    9.0
    Privacy and snow filled environment made it special.
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Long distance from town. Thankful for bus shuttle. But the shuttle only ran once every thirty mins town and fits only 8. Otherwise. Very good place.

    Very resort feel. Peaceful and supported transfer by hotel shuttle.

    Stayed in December 2024

  • Reviewed: September 26, 2024

    10
    Very comfortable stay for the night, clean rooms, good toilets
    • Leisure trip
    • Family with young children
    • Panorama Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Clean and beautiful views

    Stayed in September 2024

  • Reviewed: September 21, 2024

    9.0
    A great experience in S Moritz after Bernina Train Experience.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    everything was great. Pillows maybe too soft, but it was not a problem.

    Perfect place to be in S. Moritz. In a very quite place, Room was great, clean and shower was fantastic. Wellness area small but useful and complete. Breakfast was beyond expectations, lots of choice, mostly home made. I will probably be back in this place. The also gave a gift to my wife for her birthday, that was very kind !!

    Stayed in September 2024

  • Reviewed: September 9, 2024

    9.0
    Wonderful place to stay with very friendly staff and great for kids.
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night

    The hotel was very nice, well located, and had a very helpful and extremely friendly staff. I great option for families travelling with children.

    Stayed in September 2024

  • Reviewed: September 8, 2024

    10
    Everything. Facilitates were beautiful and clean. Staff was friendly and helpful. Food was good. Kid areas amazing. We w
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything. Facilitates were beautiful and clean. Staff was friendly and helpful. Food was good. Kid areas amazing.

    Stayed in September 2024

  • Reviewed: August 3, 2024

    8.0
    Depends on the room
    • Leisure trip
    • Family with young children
    • Family Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    We changed the room after the first night. The first room was very noisy, ground floor with windows on the street where people talk two meters from us sleeping, also car parking to unload one meter from the window.. Also it was a family room where "parents bedroom" walked through to go to the bathroom or out . Very tiny and noisy.

    Location, breakfast. Stuff was helpful to change rooms. The second panorama room was very beautiful and quiet.

    Stayed in July 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Studio South 2+3
    • Stayed 2 nights
    • Submitted from a mobile device

    After 6 o’clock you can’t come to hotel with hotel shuttle and the taxi was expensive

    Very very nice place and every was very good

    Stayed in March 2024

  • Reviewed: February 3, 2024

    9.0
    We spent a weekend over there, all was good. We will come back.
    • Leisure trip
    • Group
    • Family Studio South 2+2
    • Stayed 2 nights

    It would be good to have a small fridge in the room. I had some problems with my medicine.

    It's just a few minutes to drive to the center of St.Moritz. Breakfast's buffet is good enough. Hotel has the own shuttle bus to slopes to ski.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Family Studio South 2+3
    • Stayed 6 nights
    • Submitted from a mobile device

    A perfect family hotel in an excellent location close to the Survetta ski lift.

    Stayed in January 2024

  • Reviewed: December 25, 2023

    10
    The perfect night
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    I loved this place for its service from the moment they pick you up at the train station, the attention at the reception and the restaurant. My daughter had a birthday and they left a gift in her room.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    10
    Satisfying for a family holiday!
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The room was clean and extremely comfortable! The shuttle bus made getting to the town centre easy and stress free. Taxi’s can be expensive so using the shuttle several times a day was certainly a great help. The staff were very accomodating and helpful.

    Stayed in December 2023

  • Reviewed: October 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking is outdoor and need to walk from room, was not convenient when raining/snowing. Breakfast is very limited and dinner food in the restaurant was average.

    Spacious room, comfortable bed and pillow, clean.

    Stayed in October 2023

  • Reviewed: September 5, 2023

    10
    we enjoyed it
    • Leisure trip
    • Family with young children
    • Family Studio South 2+2
    • Stayed 1 night
    • Submitted from a mobile device

    the noises from neighbors they were bbq in the night in the front of the rooms and they were big group.. the hotel should put rules for big group or family to keep the noise down..etc.

    view, the staff, playground, we had dinner in the restaurant very delicious swiss dishes, the rooms were clean and spacious.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    Wonderful hotel, for big and for small
    • Leisure trip
    • Family with young children
    • Family Studio South 2+2
    • Stayed 1 night
    • Submitted from a mobile device

    The sliding doors inside the apartment did not isolate well from noise, so watching TV disturbs whoever is already asleep in the bedroom. Also they were a little difficult to move.

    We liked everything. The room and the balcony with a view, the playground as well as the indoor playroom, the breakfast which had enough options, the restaurant for dinner. The staff is helpful and welcoming and there are tons of information material provided. Hope to be back soon.

    Stayed in August 2023

  • Reviewed: July 22, 2023

    9.0
    We had a lovely time, we and the kids enjoyed the facility and interacting with staff
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing really; we had a lovely time.

    Helpful staff; shuttle facility: nice spacious rooms for family with bunk beds; good, quality breakfast

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Fabulous for families, 10 min drive to city, spectacular setting
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really

    Great for families, very clean, great breakfast, beautiful setting!

    Stayed in July 2023

  • Reviewed: October 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Panorama Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    the seperate buildings

    the family room

    Stayed in September 2022

  • Reviewed: August 27, 2024

    1.0
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: April 3, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Studio South 2+2
    • Stayed 2 nights

    The dinner options of eating at the restaurant or salad buffet were not very satisfying, as the food options were limited and did not suit our taste. However, the buffet option does change on the weekend to a more enticing one, but we did not stay to try this out. The hotel is located a fair way from the town centre, and we did not have our own private transport so our only dinner choices were at the hotel.

    We loved the free shuttle bus service, which was very crucial as the hotel is located in an area that is difficult to travel if you are on foot or do not have a car. The reception customer service was very good, they were kind, welcoming and very helpful. Our room had an amazing view of the mountains, which was very lovely to wake up to in the morning.

    Stayed in March 2023

Showing 1 - 25

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