Отзывы о Radisson Blu, Basel 4 звезд

Dear Klindukh, Thank you for your feedback. You are absolutely right — due to the coral reef, access to the sea is only possible via the jetty. For safety reasons, it must be closed during rough sea conditions or high waves. We hope you were still able to enjoy your stay with us and would be delighted to welcome you again in the future. Warm regards, Gurnam Klair

Dear Klindukh, Thank you for your feedback. You are absolutely right — due to the coral reef, access to the sea is only possible via the jetty. For safety reasons, it must be closed during rough sea conditions or high waves. We hope you w… Развернуть

Dear Ludmila Thank you so much for your perfect rating! We're thrilled to hear you had such a positive experience with us. Your satisfaction means the world to us, and we can't wait to welcome you back for another wonderful stay. Best regards, Manuela Constantin

Dear Ludmila Thank you so much for your perfect rating! We're thrilled to hear you had such a positive experience with us. Your satisfaction means the world to us, and we can't wait to welcome you back for another wonderful stay. B… Развернуть

Dear Anatoly, Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you very soon in our hotel. Kind regards, Radisson Blu Basel

Dear Anatoly, Thank you very much for choosing our Hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you very soon in our ho… Развернуть

Dear Guest, Thank you for taking the time to share your impressions of your stay with us. We deeply regret to hear that your experience did not meet your expectations and left you feeling disappointed. Your feedback about the atmosphere, service, and overall comfort is taken very seriously. We are committed to providing a welcoming and efficient experience for all our guests, and we apologize if we fell short during your visit. Regarding your concerns about wait times and staff efficiency, please know that we are actively working to enhance our team’s responsiveness and training to ensure smoother service and better support for our guests’ needs. We value your feedback as an opportunity to improve and sincerely hope you might consider giving us another chance in the future to demonstrate the high standards of service and comfort we strive to deliver. Warm regards, Your Radisson Blu Team

Dear Guest, Thank you for taking the time to share your impressions of your stay with us. We deeply regret to hear that your experience did not meet your expectations and left you feeling disappointed. Your feedback about the atmosphere, … Развернуть

Dear Bozhko, Thank you for bringing this issue to our attention. We’re sorry to hear about the discrepancy with your charges and would like to apologize. We take feedback like this very seriously. Unfortunately, we cannot identify your reservation based on the user name in the review alone. If you could kindly provide us with your reservation details (full name, arrival & departure date), we would be happy to investigate the matter and ensure any missing amount is promptly refunded. Please send your details to info.basel@radissonblu.com. We look forward to resolving this for you. With best regards, Nadine Fernbacher General Manager

Dear Bozhko, Thank you for bringing this issue to our attention. We’re sorry to hear about the discrepancy with your charges and would like to apologize. We take feedback like this very seriously. Unfortunately, we cannot identify your res… Развернуть

Thank you for your feedback. We’re glad to hear that our staff quickly resolved the parking issue for you. However, we apologize for the condition of the toilet door and the booking discrepancy. We’ll make sure to address these concerns to improve our service. We hope to have the opportunity to better serve you in the future. Best regards, Gabriel Nikolla

Thank you for your feedback. We’re glad to hear that our staff quickly resolved the parking issue for you. However, we apologize for the condition of the toilet door and the booking discrepancy. We’ll make sure to address these concerns to … Развернуть

Dear Marina, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our central location, friendly staff, and the amenities like the pool and sauna. It’s great to know you found your room comfortable and appreciated the convenience of our parking. We look forward to welcoming you back on your next visit! Best regards, Your Radisson Blu Team

Dear Marina, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our central location, friendly staff, and the amenities like the pool and sauna. It’s great to know you found your room comfortable and appreciat… Развернуть

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed everything, including our wonderful staff and the hotel itself. Our convenient location near the train station and the city center is designed to ensure a pleasant stay and an easy way to explore Basel. We're thrilled you had such a favorable experience. We look forward to welcoming you back soon! Best regards, Gabriel Nikolla

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed everything, including our wonderful staff and the hotel itself. Our convenient location near the train station and the city center is designed to ensure a p… Развернуть

Dear Sergey, Thank you for your feedback. We are glad you liked the central location of our hotel. We apologize for the inconveniences you experienced with the small bathroom and cleanliness. We will make sure to address these issues. If you have any further comments, please let us know! Best Regards, Benedetta R.

Dear Sergey, Thank you for your feedback. We are glad you liked the central location of our hotel. We apologize for the inconveniences you experienced with the small bathroom and cleanliness. We will make sure to address these issues. If y… Развернуть