Opiniones del Radisson Blu Hotel, Lucerne 4 estrellas

Dear susana, Thank you for sharing your impressions of your stay with us. We are pleased to know that you enjoyed your room. At the same time, we regret if the number of people passing through the hotel impacted your overall comfort. Your feedback is valuable to us, and we hope to have the opportunity to welcome you again for an even more pleasant stay. Kind regards, Hotel Radisson Blu, Lucerne

Dear susana, Thank you for sharing your impressions of your stay with us. We are pleased to know that you enjoyed your room. At the same time, we regret if the number of people passing through the hotel impacted your overall comfort. Yo… Mostrar más

Dear Luis Ignacio Thank you very much for sharing your experience with us. We are delighted to hear that you appreciated our service and that our team was able to accommodate your requests from the very beginning, including providing you with an early check-in. Your kind words motivate us to continue delivering personalized and high-quality service. We look forward to welcoming you back in the future. Warm regards, Radisson Blu Hotel, Lucerne

Dear Luis Ignacio Thank you very much for sharing your experience with us. We are delighted to hear that you appreciated our service and that our team was able to accommodate your requests from the very beginning, including providing you w… Mostrar más

Dear Federico Thank you for sharing your experience with us. We are pleased to hear that you appreciated the friendliness of our staff and the hotel's location. We are truly sorry for the issues you encountered during your stay, from the shower drain problem to the lack of housekeeping service. This does not reflect the quality and service standards we strive to uphold. Please rest assured that your comments have been shared with the relevant teams to ensure corrective actions are taken. We hope you will give us another opportunity to welcome you back and provide a much more pleasant experience. Kind regards, Radisson Blu Hotel, Lucerne

Dear Federico Thank you for sharing your experience with us. We are pleased to hear that you appreciated the friendliness of our staff and the hotel's location. We are truly sorry for the issues you encountered during your stay, from the … Mostrar más

Dear Mr. Alvaro, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne. We're thrilled to hear you had an excellent stay and that our team made a positive impression. Providing attentive and personalized service is what we strive for, and your feedback truly means a lot to us. We hope to welcome you back again soon! Sincerely, Radisson Blu Hotel, Luzern

Dear Mr. Alvaro, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne. We're thrilled to hear you had an excellent stay and that our team made a positive impression. Providing attentive an… Mostrar más

Dear Andrea, Thank you for your feedback. We are pleased to hear that you enjoyed your stay. However, we regret that the shower situation was not ideal. Your input helps us to continuously improve our service. We hope to welcome you again soon! Best regards, General Manager Radisson Blu, Lucerne

Dear Andrea, Thank you for your feedback. We are pleased to hear that you enjoyed your stay. However, we regret that the shower situation was not ideal. Your input helps us to continuously improve our service. We hope to welcome you again … Mostrar más

Dear Alberto, Thank you for taking the time to share your experience. We are pleased that you enjoyed our location and facilities. However, we regret to hear about the issue with the TV and that your request was not addressed as expected. Providing attentive service is very important to us, and we sincerely apologize for any inconvenience caused. Your feedback helps us improve, and we will ensure that such concerns are handled more efficiently in the future. We hope to have the pleasure of welcoming you back for a seamless stay. Warm regards Radisson Blu Hotel, Lucerne

Dear Alberto, Thank you for taking the time to share your experience. We are pleased that you enjoyed our location and facilities. However, we regret to hear about the issue with the TV and that your request was not addressed as expected.… Mostrar más

Dear Marta, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed our convenient location, the peaceful environment, the cleanliness of our hotel, and the spaciousness of our rooms. Providing our guests with a comfortable and enjoyable experience is something we take great pride in, and we’re glad to know we met your expectations. We understand your concerns about the breakfast pricing and appreciate your feedback. Please allow us to share that our breakfast is prepared fresh every day, offering a wide variety of options to suit different tastes and dietary preferences. We strive to ensure the quality, freshness, and variety reflect great value, and we hope you had the opportunity to enjoy our selection. It was a pleasure to have you as our guest, and we look forward to welcoming you back again in the future. Should you have any further feedback or require assistance, please don’t hesitate to contact us directly. Warm regards, General Manager Hotel Radisson Blu, Lucerne

Dear Marta, Thank you for taking the time to share your feedback regarding your recent stay with us. We’re delighted to hear that you enjoyed our convenient location, the peaceful environment, the cleanliness of our hotel, and the spaciou… Mostrar más

Dear Katherine, Thank you for your kind review and positive feedback on our staff, cleanliness, and location. We're delighted you enjoyed your stay. We’re sorry to hear that your superior room did not have a coffee maker. Please note that these rooms should be equipped with one. If you face any similar issue in the future, don’t hesitate to inform us, and we’ll be happy to assist immediately. We look forward to welcoming you back soon. Best regards, Radisson Blu Hotel, Lucerne

Dear Katherine, Thank you for your kind review and positive feedback on our staff, cleanliness, and location. We're delighted you enjoyed your stay. We’re sorry to hear that your superior room did not have a coffee maker. Please note … Mostrar más

Dear Monica Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our staff to be friendly, enjoyed the rich breakfast, and appreciated the cleanliness, good Wi-Fi, and convenient location near the train station, Capilla Bridge, and the historic center. We are also pleased that you found our paid parking facility useful. We regret to learn that you experienced some discomfort due to the small size of your room and the busy atmosphere in the lobby. We understand that the large groups of people and the resulting queues at our elevators were inconvenient. While we cannot change the volume of groups visiting our hotel, we are continuously looking into ways to manage these situations better to improve our guests' comfort and experience. Thank you once again for your valuable feedback. We hope to welcome you back soon and provide you with an even more enjoyable stay. Best regards, General Manager Hotel Radisson Blu Lucerne

Dear Monica Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our staff to be friendly, enjoyed the rich breakfast, and appreciated the cleanliness, good Wi-F… Mostrar más

Dear Martina, Thank you very much for your positive review. We are glad you enjoyed our hotel's central location near the city center, train station, and lake, as well as the stunning mountain view from your room. We hope to welcome you back soon. Warm regards M. Conzelmann – General Manager

Dear Martina, Thank you very much for your positive review. We are glad you enjoyed our hotel's central location near the city center, train station, and lake, as well as the stunning mountain view from your room. We hope to welcome y… Mostrar más

Dear Susan Greetings from Radisson Blu Hotel, Lucerne. We are personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay. Sincerely, Radisson Blu Hotel, Lucerne

Dear Susan Greetings from Radisson Blu Hotel, Lucerne. We are personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us. We truly appreciate your feedback… Mostrar más

Dear Anna Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne Please accept our apology for not having met your expectations in regards to your room layout. We are sorry to hear that there seem to have been an issue with your tv and coffeemaschine, which is in our opinion a bit strange, as especially the coffeemaschines have all been purchased just one month ago. We will however check the room you had stayed in . Once again thank you for your valuable feedback. We still hope to have the opportunity to welcome you on another occasion. Sincerely, Radisson Blu Hotel, Lucerne

Dear Anna Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne Please accept our apology for not having met your expectations in regards to your room layout. We are sorry to hear that t… Mostrar más

Dear Nerea Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne We apologize for not having met your expectations in terms of bathrooms and general room setup. We hope to still have the chance to welcome you on another occasion. Sincerely, Radisson Blu Hotel, Lucerne

Dear Nerea Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel, Lucerne We apologize for not having met your expectations in terms of bathrooms and general room setup. We hope to still have the… Mostrar más