Really expensive parking (22chf per day). There are some mold in the shower surface and Odor in the corridor of the hotel…

Free hot beverages in the lobby. It is quite close to the city center and quite calm.

Stayed in September 2025

No kettle in the room, however, there was a drinks machine with 24 hour availability.

The location was good and the free transport in Bern city centre was a nice extra. The Coop next door was a bonus as well. The rooftop terrace was also a lovely place to sit.

Stayed in August 2025

Nothing really, easy to park reasonable breakfast.

Very nice helpful staff. Nice walk down the hill to see the bears and you are in the old town. Very good location and a lovely place.

Stayed in August 2025

No coffe and no electric pot in the room. You may get coffee in the machine in the hall. Unfortunatelly the machine is not in service during breakfast time. If you do not pay for breakfast you do not get coffee which I found "cheap". There are nation where a good breakfast is a coffee and croissant... Fortunatelly hot watter was available all the time.

Convenient parking. Big room with electric blinds.

Stayed in August 2025

mold in the shower/bathroom, urine stain on the toilet seat. urine smell in the bathroom. no english tv channel, wifi isn‘t reliable

3 stops by bus from main train station. all day coffee in the lobby. huge room

Stayed in August 2025

No problem with having no coffee making in the room as it was available down stairs but a bit odd having no drinking glasses in the room!

Location is very good overlooking the old town - the old town (which is picture postcard stunning) is about 15 mins walk down hill / 20 mins back up (a free bus is available). Very clean comfortable room with arty decor and a sort of minimalist approach. Nice breakfast. Very friendly, patient, helpful staff. View from the roof top bar on the 7th floor is great. Plenty of parking round the back of the hotel. Free coffee with mugs in reception.

Stayed in August 2025

The accommodation was very close to the city centre so it was very easy to walk

Stayed in August 2025

The AC not working for first day.

The site was good near bus station.

Stayed in August 2025

No fridge or kettle but tea and coffee are provided 24 hours a day in the foyer free of charge.

Liked the location, everything functioned well. Plenty of onsite parking.

Stayed in August 2025

The bathroom was quite small and there was no fridge.

Really enjoyed my stay. The hotel is in a great location, the rooms were clean, and check-in and check-out were quick. The staff were genuinely friendly and made us feel very welcome. There are many parking places, that was also fine.

Stayed in August 2025

Would be great to have a fridge in the bedroom.

Very comfi bed, clean, nice staff. Very quite and well isolated.

Stayed in August 2025

There are rooms in a sub basement that have smaller windows than normal rooms. There are also stairs in this type of room. You will basically take an elevator to the basement, enter your room, and then you will need to climb a few stairs to reach a bed level. I am not sure about details of the room layout, on which level is a bathroom for example. I was so shocked when I opened the door and saw a window and stairs that I immediately closed the door and returned to the reception. I didn’t really entered the room, as it looked so shocking, that I didn’t consider staying in it at all. There are 0 photos of this type of rooms on Booking, which I think is a false advertisement. You need to clearly state if there are obstacles in the room and if the room is not completely over the ground. They initially assigned one of this room to us. After we complained, they moved us to a normal room. The rooms don’t have any amenities except hair dryer and soup/shampoo. No cup for water, no safe box, no mini fridge, nothing really…. It’s all about environment they will say, you can probably request some of these things, but again… they also said the room I complained about is not in a basement…. As it became “normal” for anything else, they just trying to cut expenses and offer you as little as possible for the price you will pay. The room was properly cleaned before our arrival. But daily cleaning was sloppy. They even skipped one day. I didn’t complain as we stayed only 4 nights and entered the perfectly clean room.

The location is great! I really enjoyed the neighbourhood. Restaurants and coffee shops you can find around are so charming. It’s easy to walk to old city centre. It is very close. The hotel will provide you with free public tickets for duration of your stay. Bern is a small city so we walked everywhere. The room size was great.

Stayed in August 2025

No tv channels in english or in Spanish! No one glass in the room

Location, cleanliness and parking

Stayed in August 2025

Because of the heat wave AC was a must, but worked with limited capacity. Needed to compensate with window opened during night time, with the price of noise.

Good location, facilities and very well connected to the center. Gym and supermarket also near hotel. Complementary hot drinks for guests. Great staff and bar, with rooftop bar being exceptional.

Stayed in August 2025

The room didn't have a fridge, with the hot weather that would have been nice.

Amazing and varied breakfast. Rooftop views were amazing. Bedroom and bathroom were clean and comfortable. Staff was very friendly. Good location, next to a supermarket.

Stayed in August 2025

Air conditioning not effective on a hot day, the curtains were off the rail and the bathroom sink was blocked.

This was great for one night. We were a bit concerned on arrival re location but actually it was great, the bus stop 9A was right outside and with the Bern Travel card easy as. It was nice being elevated above the city and close to the rose gardens. Dont forget to go up to the roof top bar, the view is awesome. The bed was comfortable, plenty of space. Breakfast was very good.

Stayed in August 2025

The car park was not very well sign posted, a few things in the room needed a bit more attention to dusting.

Great location, very helpful staff, rooftop bar views were amazing! Perfect for a short stay in Bern.

Stayed in August 2025

Thanks to Martin in the reception

Stayed in July 2025

Nice hotel, comfy beds

Nice hotel, comfy beds, good breakfast

Stayed in July 2025

could not find the entrance to the hotel it was parking underground a maze to find it had to phone them to get directions

the breakfast was good the room comfortable

Stayed in August 2025

Nothing

Very clean The area around the hotel is safe and pleasant, the hotel is located directly opposite the bus station. It's a very short drive to the city center. The staff is helpful and welcoming. The room is big and convenient

Stayed in August 2025

Frankly, the hotel has no charme whatsoever. You really don‘t feel like spending one unnecessary minute there 😉

Very confortable bed. Staff is nice. Free coffee. Position is perfect, just next to the Rosengarten where you can enjoy the best view over the city

Stayed in August 2025

WiFi was very bad. Not good or expected to be for a hotel like Radisson.

Location was perfect and close to bus stop which was icing on the cake.

Stayed in July 2025

One of my favourites

Stayed in May 2025