Some of the pillows too large need to be smaller in size and liter and softer

Stayed in April 2025

there was a stain on the wall :-)

the breakfast was amazing and the staff was so helpful when we asked for breakfast in the room, they did it with pleasure

Stayed in February 2025

Unfortunately, the spa access was not allowed (excepting people having treatments), and the indoor pool was closed. 2 of their restaurants were closed, too. A bit pricey given limited facilities.

Location, pristine room. Proximity to local restaurants.

Stayed in January 2025

The value for money is questionable. This will not be a concern for the foreign dignataries but was for us. There is also the sense that individual guests are a side concern to the large cohorts of people in attendance for diplomatic, trade or other business

The concierge staff were exceptional - very willing to help and friendly. The waiting staff were variable, from the stand offish to the efficient but not welcoming Best of all was the outdoor pool. Our room opened out directly onto the pool area and it was heaven.

Stayed in June 2024

Check-in experience was not welcoming, minimal explanations of facilities, no offer to help with luggage until we asked. My sister’s check-in was delayed for 2 hours till 5pm which was quite inconvenient after our long trip from NZ. Reception staff were very matter-of-fact about it and never offered an explanation or apology for this delay. We were not allowed to charge our breakfast to our room so could not get an itemised bill. Staff were quite open that the reason for this was because they could not trust us to pay at the end of stay. Ramp for luggage in the reception area quite steep which could lead to falls/injuries

Inter-connecting rooms Good air-conditioning Friendly concierge Very clean rooms

Stayed in July 2024

The Room Key electronics were not working correctly, so they could NOT give each guest a card key fore their room. As a result, they sent a concierge member up to the room to unlock it each time that a guest needed access to their room. The design was very modern, which in my opinion made ti almost sterile looking or maybe better described as stark.

The Hotel was very clean and the staff courteous and friendly. It was also very modern from a 1980's style. I had a gorgeous view of lake Geneva. The food was excellent.

Stayed in February 2024

Coffe an tea was not hot

Libanon restaurant The Nice People’s

Stayed in October 2023

N/A

The swimming pool and generally the full service and attention to detail

Stayed in August 2023

A little away from the centre of things, and food and wine v expensive. However we are seeing that everywhere in Europe, double the cost of the same in Australia.

Lovely recreational area by the pool, overlooking the Lake. Breakfast exceptional. Staff first class for help and service.

Stayed in August 2023

comfort

Stayed in March 2023

the rooms are old need refurbishment and the spa you should booked and it was fully booked we didn’t have a chance to use the spa over the period of 2 days !

the location and the restaurants

Stayed in February 2023

the room small not big enough some of them

every thing specialy the staff was wonderful

Stayed in October 2022

Has not been invested into for a long time

Dated hotel. Needs a good old refit.

Stayed in July 2025

Pricy rooms but small and old fashioned shower

Clean

Stayed in March 2025

We loved everything.

Absolutely everything.

Stayed in February 2025

Staff been very polite, very nice lobby,

bed was very comfortable, only one plug and very far from bed/ tv was very old - not worth it at the end * value of money very basic breakfast and in 4 star hotel they will serve you better than this hotel

Stayed in December 2024

Room has thin walls and no sound proofing. Very uncomfortable beds.

The staff

Stayed in October 2024

Everything was perfect

The best of the best

Stayed in October 2024

No security not safe

I have been stolen inside the hotel in the breakfast area No security nothing they took our bag with 20,000 euros and we didn’t get anything back With luxury watches and jewelry in the hotel while eating breakfast !! It was very bad not safe at all very Bad no security very bad

Stayed in August 2024

Nothing

Every thing

Stayed in June 2024

That the hotel doesn't have a hair and nails salon which is a priority in Geneva.

The President Wilson Hotel is exceptional in every way. The staff was very professional since the second we checked in until we checked out. The food was full of variety to satisfy all tastes, and it was very high quality food too. The whole theme of the hotel was modern and the flower arrangements was gorgeous to suit the Fall season.

Stayed in September 2023

The room was very small and decor and fittings were dated. The 32-inch B&O TV was last produced in 2011, which shows how long since the rooms were last updated. Breakfast service was very poor, menu options were not explained (didn't find out you could order eggs benedict until day three) and staff spent most of there time retrieving items from the self-service buffet instead of facilitating the al la carte. Most mornings I had finished the majority of my breakfast before being offered a coffee. Overall, massively overpriced for the quality of room and service.

Location was good

Stayed in June 2023

leaving

great

Stayed in March 2023

Nothing

very clean and staff very professional

Stayed in November 2022