Reviews of Postresidenz am See 4 stars
Oberseepromenade 28, 7050 Arosa, Switzerland

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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewEverything, super service!
Dear Rosana thank you so much for your wonderful review! We`re more than happy that you enjoyed your stay with us and would love to welcome you back with us in the future! Looking forward to your next booking! ;) Kind regards Your Postresidenz am See Team
Dear Rosana thank you so much for your wonderful review! We`re more than happy that you enjoyed your stay with us and would love to welcome you back with us in the future! Looking forward to your next booking! ;) Kind regards Your Postre… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe massage was the best!!! Really enjoyed it and highly recommend!
Hello Kristina, we are happy that you enjoyed your stay and the massage. Come visit us again, whenever you feel like. Team Postresidenz am See
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewStaff Rooms Location
What a wonderful description. Thank you very much. We hope to have more satisfied guests like you.
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewThe place, the location and the staff
Dear Julie, Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing stay and that you especially appreciated our child-friendly atmosphere, our location, and the kindness of our team. It seems like your message got cut off at the end, but we’re grateful for the kind words you've already shared. We hope to welcome you two back soon for another relaxing stay by the lake! Your Postresidenz am See Team
Dear Julie, Thank you so much for your wonderful review! We’re delighted to hear that you had an amazing stay and that you especially appreciated our child-friendly atmosphere, our location, and the kindness of our team. It seems like your … Show more
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewVery clean environment with friendly staff and excellent food. Close to all amenities, including station and ski lifts.
Dear Stephen, Thank you so much for your kind words and the perfect rating! We're thrilled you enjoyed your stay, especially the location, cleanliness, and our team's service. We’d love to welcome you back soon! Kind regards, your team from Postresidenz am See
Dear Stephen, Thank you so much for your kind words and the perfect rating! We're thrilled you enjoyed your stay, especially the location, cleanliness, and our team's service. We’d love to welcome you back soon! Kind regards, your t… Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewAmazing service, rooms are small but beautifully done, fantastic restaurant, wonderful spa Close to ski lift
Rooms a bit small but there is a lot storage space
Dear Alessia, Thank you so much for your wonderful review! We’re delighted that you enjoyed the service, our restaurant, and the spa. It’s great to hear you had a lovely time with us in Arosa. We’d be happy to welcome you back anytime! Kind regards, your team from Postresidenz am See
Dear Alessia, Thank you so much for your wonderful review! We’re delighted that you enjoyed the service, our restaurant, and the spa. It’s great to hear you had a lovely time with us in Arosa. We’d be happy to welcome you back anytime! Kind… Show more
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewVery well organized for us skiers! Friendly staff
Hotel next door made a lot of noise with delivery and « back door» work, loud voices etc from 0630 inthe morning.
Dear Karin, Thank you for your kind review! We are delighted to hear that you enjoyed our service and that our team made you feel welcome. We regret that the morning noise from the neighboring hotel’s deliveries disturbed your stay. Unfortunately, we have no direct influence over their delivery schedules, even though we do communicate with the suppliers. We understand how important a quiet morning can be and appreciate your feedback. We hope to welcome you back soon for another great experience! Best regards, Your Postresidenz am See Team
Dear Karin, Thank you for your kind review! We are delighted to hear that you enjoyed our service and that our team made you feel welcome. We regret that the morning noise from the neighboring hotel’s deliveries disturbed your stay. Unfor… Show more
Reviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewBeautiful and a great location
Meals were expensive
Dear Dominic, thank you so much for your great review! We’re delighted to hear that you enjoyed our beautiful location. We understand that meal prices are an important factor, and we focus on high-quality ingredients and a special culinary experience. However, we truly appreciate your feedback and will take it into consideration. We would love to welcome you back soon! Your Team Postresidenz am See
Dear Dominic, thank you so much for your great review! We’re delighted to hear that you enjoyed our beautiful location. We understand that meal prices are an important factor, and we focus on high-quality ingredients and a special culinary … Show more
Reviewed: 22 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 4 February 2025 · Stayed in February 2025
Verified reviewDear Morris, Thank you for your review! We’re delighted to hear that you enjoyed our location, cleanliness, and service. It’s also great to know that you had a fantastic time skiing in Arosa. We truly appreciate your feedback and hope to welcome you back in the future! Best regards from Arosa, Postresidenz am See team
Dear Morris, Thank you for your review! We’re delighted to hear that you enjoyed our location, cleanliness, and service. It’s also great to know that you had a fantastic time skiing in Arosa. We truly appreciate your feedback and hope to … Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewReviewed: 20 January 2025 · Stayed in January 2025
Verified reviewFacilities, Bed, quiteness, Spa, location, Restaurant.
Nothing to say, everything was perfect
Dear Luis thank you for your great review! We would be happy to welcome you back! Kind regards Postresidenz am See
Reviewed: 12 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 12 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified review