Reviews of Workation Apartments - 24-7 Self-Checkin - Hotel Postigliun Sedrun 3 stars

Our apartment was very nice and view from the window was amazing.

The automated check in system was workable and clear for me. Other people who came around the same time as I didn’t have as much luck. I ended up being their front desk staff and tried to help them out.

Please don’t promise stuff on booking websites or your invite email and not deliver. This is called fraud and is frowned upon. No washing machine that works (extension cord to dryer doesn’t reach outlet), no breakfast (Sundays are apparently holidays), no workable coffee system (no packaged coffee available), no soap or shampoo, the workstation is decent at best , etc.

The room was clean.

The room was quite noisy, as it is located right on the road — we kept waking up during the night because of the traffic and also the church bell. The materass are not confortable. On top of that, the third bed wasn’t prepared, and I was asked to pick up the bed linen in the basement. This could have been even acceptable if the price had been lower.... overall it was disappointing.

Nothing

How long have you got. It was really dated. The beds were close to breaking. Not enough pillows. Room was stifling but couldn’t open windows due to road noise. Requested fan but was denied. Requested extras pillows but was denied. Rooms are really outdated and need refurbishment. Advert shows laundry and TV facilities but both not available. Neither was restaurant below.

Room was very dirty. Absolutely no service or understanding from staff.

Service, comfort, hygiene

Large nice cozy rooms With a balcony and a projector.

I arrived after 10pm on a Sunday night. The place looked closed for the night no lights on at all. eventually found the unlocked door to the foyer. Once there,there are further instructions on how to get your room key.

All was perfect even booking in very short notice. Place is wonderful and the staff was spotless. Thanks a lot for a lovely weekend!.

Great location, nice and cosy room. Very quiet and closed to various restaurants.

The Check-in is quite late (16:00) and the check-out is quite early (10:00).

Nothing. This is advertised as a hotel. It’s not an hotel and it’s not self catering. It’s a room with a bed. A coffee maker and that’s it.

I take the blame for not checking the location properly. I booked while travelling and wanted something close to the Gotthard Tunnel. I didn’t realise the location was measured by (crow flying). It was 2hours out of my way. I was exhausted at arrival with limited internet (due to location) therefore the “self check in” was very difficult. Language barrier added to the frustration. Tired and hungry I had to complete an “online” form, download my passport and give reason for my stay for one night before I could access my key. There was no breakfast nor any where to buy breakfast and it’s still not clear if the price included breakfast. Anyway we left in the morning to travel the 2 hours back to our route with no breakfast. The accommodation is not a hotel. It is not self catering. There is no fridge, kettle or any cooking facility and no reception.

Simple. Clean. Comfortable.

Little noisy between rooms.

Comfort, helpful staff, easy check in, location, food

They need screens for the projector or an actual TV.

The ease of checking in and the location is pretty good.

There were not many amenities.

Comfortable bed, pretty location.

We were traveling and arrived late at night, so we decided on this hotel, which had a 24/7 self-check-in. When we got our key, we opened our room and found out the room was dirty?! The bed wasn't made, and the dirty towels were on the floor. Nobody answered their phone, even though there was supposed to be a 24/7 number. We had to try three different keys to find a clean room. To make it even worse, there wasn't any hot water. So, no nice shower before bed. The location was beautiful but a hassle, and I wouldn't go here again. I contacted the owner but only got a lame apology. No compensation whatsoever.

Ease of check-in and communications with owners.

Swiss electrical sockets are not compatible with German or French etc. You'll need an adapter for your Euro standard chargers etc.