Opiniones del PopUp Hostel TrainStation Zürich HB

Dear Mario, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. However, we would like to kindly point out that every single guest so far has rated our location and cleanliness as excellent. Maintaining a clean and welcoming environment is our top priority, and we take great pride in consistently receiving top marks in this regard. We understand that virtual self-check-in may not suit everyone, but we provide clear step-by-step instructions and offer support if needed. If something was unclear or didn’t work smoothly, we truly regret that and will use your feedback to improve further. We're always here to help – and we sincerely wish your stay had been more enjoyable. best regards PopUp Hostel Team

Dear Mario, Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. However, we would like to kindly point out that every single guest so far has rated our location and cleanliness as excelle… Mostrar más

Dear Mr. Sairiel Ibarra, Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconveniences you experienced and appreciate the opportunity to address them. Regarding the bed situation: We want to clarify that the other guest had accidentally sat on your bed - this was completely unintentional, and they have personally apologized for the misunderstanding. As soon as we became aware of the situation, we immediately offered you an alternative bed to ensure your comfort. As a hostel, we would like to emphasize that we offer shared accommodations where guests stay in dormitory rooms. As a result, it is possible that other guests may come and go, especially in a vibrant travel environment. Should you desire more privacy during a future stay, we would recommend booking a private room. Of course, we remain at your disposal for any further concerns. Best regards, Your PopUpHostel Team

Dear Mr. Sairiel Ibarra, Thank you for sharing your feedback about your recent stay. We sincerely apologize for the inconveniences you experienced and appreciate the opportunity to address them. Regarding the bed situation: We want to cla… Mostrar más

Dear Santiago, Thank you for your feedback. We’re delighted to hear you appreciated our prime location—just a 4-minute walk from Zurich HB (main station), with excellent connections to public transport, shops, and attractions. To clarify, we have WIFI, you will find the WIFI you your Check-in information. This accommodation is a converted apartment with a focus on affordable, no-frills travel. While we keep amenities simple, we aim to balance convenience and value. We appreciate your understanding and hope the central location made your stay enjoyable despite the simplicity. Please don’t hesitate to contact us with any further questions. Best regards PopUp Hostel Team

Dear Santiago, Thank you for your feedback. We’re delighted to hear you appreciated our prime location—just a 4-minute walk from Zurich HB (main station), with excellent connections to public transport, shops, and attractions. To clarify,… Mostrar más

Dear Jose, Thank you for your wonderful review and for placing your trust in us! We're delighted to hear you were satisfied with your stay - we always strive to do our best. We look forward to welcoming you back soon! Best regards, PopUp Hostel Team

Dear Jose, Thank you for your wonderful review and for placing your trust in us! We're delighted to hear you were satisfied with your stay - we always strive to do our best. We look forward to welcoming you back soon! Best regards, Po… Mostrar más