Reviews of Hotel Chesa Pool 3 stars
Platta, 7514 Sils Maria, Switzerland
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation, staff, room, breakfast
The dinner was nothing special. In particular the risotto was not up to standards
Dear Maria, Thank you for your feedback and the positive remarks about our location, staff, room, and breakfast. We’re delighted to hear that you enjoyed those aspects of your stay. We’re sorry to hear that the dinner, particularly the risotto, did not meet your expectations. Your comments are very important to us, and we will pass this on to our kitchen team to help us improve and ensure a delightful dining experience in the future. We hope to welcome you back soon and provide an exceptional culinary experience next time. Warm regards, Your Chesa Pool Team
Dear Maria, Thank you for your feedback and the positive remarks about our location, staff, room, and breakfast. We’re delighted to hear that you enjoyed those aspects of your stay. We’re sorry to hear that the dinner, particularly the ri… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWe loved just everything: the friendly and professional hospitality, location, atmosphere, dinner, breakfast, sauna - Chesa Pool is the perfect place to treat yourself to alpine calm, cozy and bliss
Dear Regula, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed every aspect of your stay with us, from the hospitality and atmosphere to our meals and sauna. It's truly rewarding to know you found Chesa Pool to be the perfect place for alpine calm and relaxation. We look forward to welcoming you back for another blissful retreat soon! Warm regards from Val Fex, Your Chesa Pool Team
Dear Regula, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed every aspect of your stay with us, from the hospitality and atmosphere to our meals and sauna. It's truly rewarding to know you foun… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified revieweverything was perfect. they pick you up in Sils and you experience the magic from the very first moment. you listen to classical/jazz music on your way up in the car. the food is amazing. great breakfast selection. lunch and dinner vegetarian options. gourmet experience. the rooms are cozy and high quality with toiletries. the staff is kind and helpful. and the valley itself is beautiful.
n/a
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewBeautiful location in the valley surrounded by mountains. Wonderful breakfast and restaurant. The sauna was so relaxing after hiking!
A comfortable sitting lounge area with a view would be appreciated. In warm weather the outdoor lounging areas were nice- but we had snow!
Reviewed: 9 September 2024 · Stayed in September 2024
Verified reviewLocation and views are amazing. The food is wonderful. The staff were very Kind.
It was a little awkward to get around outside set shuttle times, especially when the weather turned. The room was very basic for the price we paid.
Reviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 25 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewFriendly staff, stunning and peaceful location, delicious breakfast
The shuttle service into town was a bit limited.
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 7 April 2024 · Stayed in April 2024
Verified reviewSimple and very quiet.
Ariving to the hotel only by shuttel. No entry to cars
Dear Rotem, Thank you very much for your feedback. We are happy to know that you enjoyed your stay with us and we hope to welcome you back someday.
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewReviewed: 25 February 2024 · Stayed in February 2024
Verified reviewWorst place we ever been
Is like a prison, no cars allowed here, they do inform you but only after booking( is usually non refundable so you can t do anything already). They have shuttle which is only pre booked few times a day and outside of these hours they charge you ridiculous amounts and very rude when you ask them.Restaurant is vegetarian only so if you not vegetarian and want to go for dinner you have to spend few hundreds just to get to main street.we said we want to go out on evening as that s why we come to st moritz and they started laughing telling me i have to walk 5kms each way…we left after first night and there many better options where you can avoid all these issues. Rooms are very outdated, staff not so polite
Dear Cosmin, We recommend you to read before booking a hotel in the future, as you could have avoided this, because it is written in our description, as well as on our website and everywhere else that we are a vegetarian hotel and located in the car free Fex Valley. Reading is very important in life. We did not laugh at you, we simply gave you the information that is written everywhere and you hadn't read before. We also do not charge several hundreds for a shuttle ride outside our fixed times, only between midnight and 7 in the morning, as we have to organize a staff member only for said transfer. Our hotel is located in the Fex Valley, which is part of Sils Maria and a place for guests who seek relax and tranquility, not for dining and partying in St. Moritz. For such porpuses it would be better to book a hotel directly in St. Moritz. As for your comment about our rooms and staff; 99% of our guests would not agree with your statement, as you can read in other reviews.
Dear Cosmin, We recommend you to read before booking a hotel in the future, as you could have avoided this, because it is written in our description, as well as on our website and everywhere else that we are a vegetarian hotel and located i… Show more
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewReviewed: 1 February 2024 · Stayed in January 2024
Verified reviewIf you are looking for a quiet place to stay in the middle of a breathtakingly beautiful valley in the mountains, look no further. The room was cozy and spotless clean, the bed was very comfortable, the staff exceptionally friendly and the meals at their vegetarian restaurant absolutely delicious. All in all, a fantastic stay.
Reviewed: 7 January 2024 · Stayed in October 2023
Verified reviewSuperb location, very nice and cosy hotel ! Welcoming staff
Reviewed: 12 October 2023 · Stayed in October 2023
Verified reviewStunning properties in an amazing valley. Amazing experience at the vegetarian restaurant
Reviewed: 12 October 2023 · Stayed in October 2023
Verified reviewBeautiful location, fantastic vegetarian restaurant, comfortable bed.
The wall are very thin, so I would recommend bringing earplugs.
Reviewed: 8 October 2023 · Stayed in September 2023
Verified reviewReviewed: 1 October 2023 · Stayed in September 2023
Verified reviewThe quiet atmosphere was great. No cars, didn't hear other guests, dinner was peaceful with great food.
Our room had narrow stairs going up to bed. They can be tricky going up and down.
Reviewed: 27 June 2023 · Stayed in June 2023
Verified review