Reviews of b-smart hotel Widnau 4 stars
Parkstrasse 1, 9443 Widnau, Switzerland

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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewbig room, free parking, very clean
the mattress is really bad, saggy and noisy. None of us could sleep.
Reviewed: 1 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewEverything went smoothly during my stay. The self check-in worked perfectly, the parking was spacious and free. Nothing to complain about.
Nothing, everything was great.
Dear Joel Thank you very much for the great review you gave our hotel. We are delighted that everything went smoothly during your stay – from the perfect self-check-in to the spacious free parking. Many thanks for your positive feedback. We look forward to welcoming you back again soon. Best regards from the b_smart Team
Dear Joel Thank you very much for the great review you gave our hotel. We are delighted that everything went smoothly during your stay – from the perfect self-check-in to the spacious free parking. Many thanks for your positive feedback.… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery good hotel clean and very comfortable and nice room view, reception people were very helpful
Dear Adel Thank you very much for the wonderful review you gave our hotel. We are truly delighted that you enjoyed your stay so much – from the cleanliness and comfort to the nice room view and the helpfulness of our staff. Many thanks for your positive feedback. We look forward to welcoming you back again soon. Best regards from the b_smart Team
Dear Adel Thank you very much for the wonderful review you gave our hotel. We are truly delighted that you enjoyed your stay so much – from the cleanliness and comfort to the nice room view and the helpfulness of our staff. Many thanks f… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good with good variety It was a bit of a surprise to find this hotel in this location. Hotel was quiet and comfortable.
Dear Raymond Thank you very much for taking the time to review our hotel. We are very pleased that you enjoyed the breakfast, the quiet atmosphere, and the comfort, and that you were pleasantly surprised to find our hotel in this location. Many thanks for your feedback. We look forward to welcoming you back again soon. Best regards from the b_smart Team
Dear Raymond Thank you very much for taking the time to review our hotel. We are very pleased that you enjoyed the breakfast, the quiet atmosphere, and the comfort, and that you were pleasantly surprised to find our hotel in this location.… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewWe knew the place and did appreciate various aspects. Especially breakfast in the garden terrace was nice!
This time, our room wasn't made after the first night! When we came back late for the second night we found no new towels and the beds weren't made! See pictures!
Dear Cornelis Thanks for taking the time to review our hotel. We are glad that you enjoyed the breakfast on the garden terrace. We are sorry that your room was not serviced on the second day of your stay. We would like to sincerely apologize for this inconvenience. We look forward to welcoming you back soon. Best wishes from the b_smart team
Dear Cornelis Thanks for taking the time to review our hotel. We are glad that you enjoyed the breakfast on the garden terrace. We are sorry that your room was not serviced on the second day of your stay. We would like to sincerely apologi… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery comfortable bed, good sized room, clean, quiet location
For the second time since I am staying in the hotel the cleaning lady woke me up at 07:45...check out is at 11, why does she open the room door that early? Unacceptable!!!
Dear Lidija Thanks for taking the time to review our hotel. We are pleased that you enjoyed the comfort of the bed, the room size, the cleanliness, and the quiet location. We are very sorry that you were disturbed by our housekeeping staff so early in the morning. We would like to sincerely apologize for this inconvenience and will address your feedback internally. We hope to welcome you back soon. Best wishes from the b_smart team
Dear Lidija Thanks for taking the time to review our hotel. We are pleased that you enjoyed the comfort of the bed, the room size, the cleanliness, and the quiet location. We are very sorry that you were disturbed by our housekeeping staf… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewGood size room, very comfortable bed, clean, good quality breakfast
The cleaning lady woke me up on Saturday at 09:45, although I put the sign outside on the door that I am still sleeping. After a night out I just wanted more sleep.
Dear Lidija Thanks for taking the time to review our hotel. We are pleased that you enjoyed the comfort of the bed, the room size, the cleanliness, and the quiet location. We are very sorry that you were disturbed by our housekeeping staff so early in the morning. We would like to sincerely apologize for this inconvenience and will address your feedback internally. We hope to welcome you back soon. Best wishes from the b_smart team
Dear Lidija Thanks for taking the time to review our hotel. We are pleased that you enjoyed the comfort of the bed, the room size, the cleanliness, and the quiet location. We are very sorry that you were disturbed by our housekeeping staff… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewBreakfest and location.
There were no fridge in the room and no Water kettle in the room.
Dear Krystian Thank you for your feedback – we’re happy to hear that you enjoyed our breakfast and the convenient location. In our hotels, we focus on a smart service. Therefore, we consciously renounce on supplementary equipment such as a fridge in our rooms. This enables you to check out quickly, as we do not have to settle the invoice for the minibar, for example. Furthermore, we can thus operate our hotel in a very energy efficient way. Best wishes from the b_smart team
Dear Krystian Thank you for your feedback – we’re happy to hear that you enjoyed our breakfast and the convenient location. In our hotels, we focus on a smart service. Therefore, we consciously renounce on supplementary equipment such as a… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewlocation along the way, calm surroundings.
shower, smell in bathroom. Poor breakfast at 25Chf pp!!
Dear Albert Thank you for your feedback – we’re glad you appreciated the calm surroundings and our convenient location. It seems that in our workflows, not everything has gone as usual during your stay. We would like to sincerely apologize for these inconveniences. We work with local bakeries and deliberately focus on a small but high-quality breakfast selection. We regret that this did not meet your expectations. Best wishes from the b_smart team
Dear Albert Thank you for your feedback – we’re glad you appreciated the calm surroundings and our convenient location. It seems that in our workflows, not everything has gone as usual during your stay. We would like to sincerely apologize… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewDestination was good and late online availability to book and check in.
Rooms way too hot and also quite loud / noisy !!!
Dear Joerg Thank you for taking the time to review our hotel. We’re glad that you appreciated the location and the flexibility of our online booking and check-in. We regret that the temperature in the room did not meet your expectations. Instead of traditional air conditioning, we use underfloor cooling during the summer months. In addition, all rooms are supplied with fresh air through a controlled ventilation system. We’re sorry that this did not meet your expectations and we appreciate your feedback. Unfortunately, it is not easy to control noise disturbances caused by other guests at night. We deeply regret this incident and sincerely apologize. Best wishes from the b_smart team
Dear Joerg Thank you for taking the time to review our hotel. We’re glad that you appreciated the location and the flexibility of our online booking and check-in. We regret that the temperature in the room did not meet your expectations. … Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewGood room and bath Quiet neighborhood Great breakfast
Everything perfect
Dear Guest, Thank you very much for the good review you gave our hotel. We are pleased that you enjoyed a pleasant stay with us and hope to welcome you back soon. Best wishes from the b_smart team
Reviewed: 16 June 2025 · Stayed in April 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe rooms are very big. Clean. Modern. The contactless checkin is easy. The parking in front of the hotel is perfect. The breakfast room is charming. No interaction with staff. This is mostly a tranzit hotel thru Switzerland. Worth every dime.
The breakfast could be more generous (the omlet tray was empty for example).
CrisRares 90/ 100b_smart hotel Widnau • Widnau 2025-06-08Booking.comVeröffentlicht am 2025-06-09 Yes, book it! The rooms are very big. Clean. Modern. The contactless checkin is easy. The parking in front of the hotel is perfect. The breakfast room is charming. No interaction with staff. This is mostly a tranzit hotel thru Switzerland. Worth every dime. The breakfast could be more generous (the omlet tray was empty for example).
CrisRares 90/ 100b_smart hotel Widnau • Widnau 2025-06-08Booking.comVeröffentlicht am 2025-06-09 Yes, book it! The rooms are very big. Clean. Modern. The contactless checkin is easy. The parking in front of the hotel is perfect. The bre… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified review